article thumbnail

How to Win Friends and Influence People: Three Lessons for Community Managers

Higher Logic

I’m sure you’ve heard of it, but have you actually ever read Dale Carnegie’s book, “ How to Win Friends and Influence People ”? There’s a reason this book, written by a poor Missouri pig farmer’s son turned writer, has stayed relevant all these years. But this isn’t one of them. It only makes people resent you and push back harder.

How To 120
article thumbnail

Moving forward: Communities reflect on the pandemic’s lasting changes

Ungrated

At Sienna Associations in Missouri City, Texas , many former in-person processes will stay online, including handing out ID cards for the fitness center, modification requests, and the option for committee members to join virtual meetings when needed. . “We

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

15 highlights from Xperience 2022

Nimble AMS

At Xperience, Nimble AMS customers and software staff presented their success with the platform and how to best utilize the association management software (AMS) to reach association goals. Rachel Seratte led the session, teaching administrators what to expect in their new role and how to use Nimble AMS to get the job done.

Software 123
article thumbnail

How David Lynch Can Make Your Research Better

AssociationChat

For example, I’ve learned about two new measuring devices that I’d never heard about before over the past 24 hours. Depth sounding to establish safe passage for water travel was a measurement taught to us in my Missouri grade school due to its connection to the state’s beloved writer Samuel Clemens (aka Mark Twain). .

article thumbnail

Association Brain Food Weekly: 7.9.21

Reid All About it

The training of frontline (public-facing) employees has traditionally been the purview of a company’s HR department or, as with alcohol service training, for example, outsourced to a for-profit specializing in that niche. Find out how conversational email helps improve reply rates, scale outreach, and unlock email’s hidden potential.

article thumbnail

Could Your Association Thrive in a Remote-First Culture?

Associations Now

A great example of this: During the “Mad Men” era of the 1950s and 1960s, many newspaper comics (among them, Beetle Bailey , Hagar the Horrible , and Nancy ) were made in the same region of Connecticut , in part due to its fairly close proximity to the syndicates that published and distributed the comics.

article thumbnail

Social Media and Disaster: Hospitals On Facebook

KiKi L'Italien's Acronym Soup

Joplin, Missouri is where most of my family and friends still live. Many hospitals have figured out how to meet their task of engaging the community using tools like Facebook to hold a steady, reliable presence online. People turn to the hospital's Facebook page to find out where, when, and how to help. Something must be wrong.