article thumbnail

Survey: Size Matters When Running An Association Today

Associations Now

A new survey of nonprofits and associations found that an organization’s size affected not only its outlook but also the quality of its operational practices. Organizational size was also the biggest predictor of solid operating practices, according to the survey. More findings from the survey: Finances. Technology Management.

Survey 40
article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

For example, you may already use your membership software to create member customer profiles. For example, an association interested in driving community conversations may look at the experiences they’ve created around networking, communication, and community-building. Measure your performance using surveys. Act in realtime.

Course 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Co-Creation: The Value is in the Process

Association Success

It’s a tool for those times you need to go deeper than a survey or focus group, inviting participants to brainstorm, explore, and make shared decisions together. In another example of co-creation at work, New York City allocates a million dollars a year to each district for a participatory budgeting program.

Process 74
article thumbnail

Five Things You Might Not Know About Halloween

Associations Now

For 11 years, princesses were the favorite Halloween costume for kids, but this year, more kids are dressing up as their favorite superhero, according to the National Retail Federation’s annual Halloween survey. For example, they should watch out for vehicles, distracted walkers, poorly lit houses, and other dangers.”

article thumbnail

Is Minimum-Wage Opposition Beginning to Soften?

Associations Now

But recently some restaurants in large cities, such as Philadelphia’s Girard Brasserie and Bruncherie , have tried a different tactic: paying servers more while getting rid of tips entirely. Of the 329 nonprofits that responded to the survey, 77 percent of those that had an opinion said they supported increases to the minimum wage.

article thumbnail

The golden years: How to help residents gracefully age in place

Ungrated

Simpson is a manager of 55-and-older communities in the suburbs of Philadelphia. Perhaps the most affordable and proactive step communities can take to help residents age in place is to conduct annual surveys to request age, emergency contact information, and any special health concerns. Collins, Esq.

article thumbnail

Association Brain Food: 6.24.22

Reid All About it

The survey is optimistic overall, although many execs are troubled by the inability of their current business model to support their mission. They describe the steps to take in the planning process, for example, identifying your goals and defining your audience, and suggest other issues to consider before you dive in. Quick hits.

Video 39