Remove Marketing Remove Philadelphia Remove Process Remove Tools
article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. CX is the concept that interaction a business has with customers, from initial outreach or marketing to ongoing retention efforts, shape and define the customers’ overall feelings towards the organization. What is CX? Act in realtime.

Course 52
article thumbnail

Let Your Member Data Show You the Way

Spark Consulting

This Old City blogger Jon Geeting’s photos of sneckdowns in Philadelphia in February are a perfect illustration of how, paradoxically, a blanket of snow uncovers the most natural paths for cars and pedestrians. It was also vital during the planning process as NICSA tinkered with its options.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I also use it as a year in review tool. 3) Start A New Journal: As I mentioned above, I keep an annual professional journal, part planner and part reflection tool. I keynoted many conferences, including ConnectVA , American Marketing Association Nonprofit Conference , the Institute of Fundraising in London , and others.

article thumbnail

Let Your Member Data Show You The Way

Associations Now

This Old City blogger Jon Geeting’s photos of sneckdowns in Philadelphia in February are a perfect illustration of how, paradoxically, a blanket of snow uncovers the most natural paths for cars and pedestrians. It was also vital during the planning process as NICSA tinkered with its options. ” Click to enlarge. .

article thumbnail

6 Fundraising Platforms That Have Disrupted Charitable Giving Forever

Beth Kanter

Why Facebook is a Fundraising Game Changer: John Haydon, blogger and author of Facebook Marketing for Dummies , believes that without Facebook pushing the limits of how people use social media, fundraising wouldn’t be as social. Online tools like Causecast are exploding in popularity,” said Chris. Disruptor: Facebook.

Project 28
article thumbnail

5 Types of People Who Need Nonprofit Fundraising Training

Achieve

Then there’s back-office work, including gifts processing, prospect research, and record keeping—and the computer skills to support it all. Every fundraiser needs an education in the basic principles that apply to all fundraising efforts as well as an overview of the possible tools they could use. crowdfunding, and much more.

article thumbnail

Coronavirus Updates for Association and Events Professionals – What You Need to Know

AssociationChat

They also talk about the impact of the global health situation on the Association market and how technology can help the industry become more sustainable in the future. The financial markets are a bellwether, at least. The virus has destroyed $23trn in global market value since mid-February. Deflation or inflation? Rising rates?