What is Customer Experience (CX)? Crash Course
Fonteva
OCTOBER 18, 2022
Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. CX is the concept that interaction a business has with customers, from initial outreach or marketing to ongoing retention efforts, shape and define the customers’ overall feelings towards the organization. What is CX? Act in realtime.
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