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WBT Systems’ TopClass maintains position as #1 LMS for Associations

WBT Systems

TopClass LMS had previously been named the Best Association LMS in 2015. TopClass LMS provides turnkey integration with association management systems (AMS), ecommerce, digital libraries, globalization, audience segmentation, mobile responsiveness, social learning, virtual classrooms, webcasting tools, and event management features.

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AARC Works to Advance Health Care Through Its Online Community

Higher Logic

HL: What convinced AARC to start an online community? A & A: Before launching AARConnect, AARC used a bulletin board and LSoft listserv platform to communicate member benefits. The functionality and flexibility our users got from Higher Logic’s community platform was night and day. Automation rules have helped.

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CXPA Elevates the Customer Experience with Community

Higher Logic

And as for the resource library, there are already hundreds of content items available for members to see and download. CXPA's top community stats. After finding there wasn’t any software in the right price range, CXPA saw Higher Logic and partner eConverse’s web design in action at the annual Super Forum conference in 2015.

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Monday Buzz: The Results of a Gigantic Email Survey

Associations Now

“Understanding how these patterns shape email use is necessary for designing the next generation of interaction tools that will improve the efficiency of communications and coordination in social groups.” The full report is available via the Cornell University Library. — SCSAE (@SCSAE) April 10, 2015.

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2018 eLearning Predictions: Updated Hype Curve

Forj

The Army Research Laboratory in Orlando, Florida (the Silicon Valley of simulation), is, a source tells us, leaning toward specifying xAPI (see below) as the standard for LMS-simulator communication. Nor is the subscription likely to be very popular if you don’t actually have a large library of online CE. 2015 predictions.

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Despite Winter Wallop, Shows Must Go On

Associations Now

Old Man Winter is doing his best to make the winter of 2015 miserable for a good portion of the country, but especially for the folks up in Boston, who, as I write this, have dealt with 95.7 The American Library Association also dealt with bad weather during its Midwinter Meeting a few weeks ago in Chicago. Battling the Elements.

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Protech Associates Creates “Tier 1 Support on Steroids”

Higher Logic

In early 2015, Protech Associates Director of Customer Care Matt Bruffey recognized the need to improve the customer support experience. Our support was really a communications black box,” said Bruffey. We had little or no direct communication with our users, and many of them felt they were being left to fend for themselves.”.

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