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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Building a Community: 5 Tips for Digital Member Engagement

Blue Sky eLearn

Therefore, it makes sense to meet your members where they already are. Check out these strategies to help improve your digital operations as well as increase member engagement: Optimize your website. Offer an accessible online member directory. Watch your member engagement rise with this added portal.

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Empower association volunteers to boost member engagement

Nimble AMS

Your association can mobilize your volunteer group in to a high-energy team, helping your o rganization accomplish various tasks and freeing up staff to attend to more specialized roles. But did you know that you can also empower your association volunteers to boost member engagement? Your members want to connect!

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14 Best Member Retention Strategies to Engage Your Top Supporters

EventMobi: Association Events

Within the first couple weeks of member sign-up, it can be beneficial to: Send a welcome email Provide a thorough intro package Host a welcome event Connect members with mentors Something as simple as sending out a welcome message can increase member engagement with your email content by 33% !

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Association Management Systems (AMS): 5 Software Strategies

Higher Logic

Your management software should support integrations with quality tools to help you meet your objectives and support your members. Create comprehensive member profiles. Gathering accurate member information is essential to every aspect of association management. Apply early bird and other member discounts.

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The Two Paths We Take

Smooth The Path

Instead of pulling in, the organization tries to boost revenues by discounting dues and non-dues revenue streams. We see deep discounts on conferences, meetings, research, guide books, membership, and more. When organizations Circle-the-Horses, they degrade the experience. The second path is the Fire-Sale path.

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On Becoming the Netflix of Associations

Association Success

Key to our purpose-driven structure are four teams that flow together, all working towards the same end. The teams are: strategy, content, acquisition and retention. The so-called ‘end in mind’ these teams share is staff and customer engagement. Content Team. The second layer is the content development team.