Higher Logic

NOVEMBER 2, 2017

Customer communities are designed to keep your clients engaged, informed, and satisfied with your business so they stay with you longer, making repeat and additional purchases. That’s why the best online community software has customer retention metrics built in – so you can see how likely your customers are to stay loyal to your company. Here are four community metrics that will give you a snapshot of how customers are interacting with your business online and how likely they are to stay. 1.

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Content Products Report Software 229

YourMembership

NOVEMBER 2, 2017

Last time, I chronicled the challenges faced by Gatorade’s new CEO, then how she overcame them, hoisting the company out of a major slump after decades of success. This time, I’m departing from the ongoing review of “The Power of Little Ideas” by David Robertson. Instead, I’d like to address something that’s had an impact in. The post What professional education can do for Rose McGowan and #metoo. appeared first on YourMembership.

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Education Review Industry 170

Portage Group

NOVEMBER 2, 2017

"Make Your Data Work For You" a Trillium Chapter PDX Workshop will take place on November 14th, led by Jack Shand, CAE & Geoff Thacker , Partners with The Portage Group. Did you ever think you would live in a time when data was “sexy”? Welcome to 2017 where data powers some of the most highly successful & powerful organizations in the world.

Case Study 100

Case Study Innovation Tools Organization 100

Association Adviser

NOVEMBER 2, 2017

Scott Conley, Naylor Association Solutions. What is your association’s mindset when it comes to employee training for your staff? On one hand, you don’t want to invest time and effort in someone just to have them leave. But if you don’t keep an employee engaged by challenging them and helping them grow their skill sets, will they stay? Probably not for long.

Course 65

Course Maine Resources Leadership 65

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Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

Member Engagement

Effective Database

NOVEMBER 2, 2017

I was working with an association recently, helping them select a new association management system. The association has 60 FTEs, working on a wide variety of issues including regulatory and government affairs. As we worked through the process of identifying their functional needs, it became apparent that although they have a relatively large staff, the number of staff that would actually use the AMS on a regular basis was only six.

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System Content Process Association Management 45