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How to Give Your Customer Success Team Superpowers

Higher Logic

Every time your customers offer up information about their experience, your customer success team gets a better idea of where they’re coming from and how to help. Sally starts telling them about how this happened to her at her last company, and how she used your product to turn the situation around. Create a knowledge base.

Team 174
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KiKi's Unofficial ASAE Annual 2016 Party List (a.k.a. How to Never Be Alone at #ASAE16)

KiKi L'Italien's Acronym Soup

Bean Creative Meet at the South Foyer/South Plaza entrance on Level One (look for the Pikachu balloon!)

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Association Brain Food Weekly: 6.19.20

Reid All About it

Quick hits before we get to the list of this week’s free education: How to hold a cocktail party on Zoom—and have better classes, conferences and meetings too. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. How to Go Virtual (While Still Creating an Engaging Experience). Misha Glouberman ). Sigal Samuel, Vox ).

Video 221
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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Show your learning circle leaders how to set up meetings on Zoom or the web conference platform you prefer. Or, if competition is a factor, you could group members from non-competing markets into circles, for example, one member each from Oregon, Utah, Iowa, Texas, Ohio, Georgia, Maine, and Hawaii.

Hawaii 52
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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Show your learning circle leaders how to set up meetings on Zoom or the web conference platform you prefer. Or, if competition is a factor, you could group members from non-competing markets into circles, for example, one member each from Oregon, Utah, Iowa, Texas, Ohio, Georgia, Maine, and Hawaii.

Hawaii 40
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13 best association blogs of 2013

SCD Group

8 1/13 Hawaii Five-O & Monopoly Show Associations How to Engage Members. For tonight’s (1/14/13) showing of Hawaii Five-O, CBS invited viewers to vote on which ending they wanted for its show. The non-profit is trying to decide whether to hire a marketing staffer or to contract with an agency. are well thought out. #8

Hawaii 40
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Vaping Industry in Tough Fight Over e-Cigarette Bans

Associations Now

With cities and states around the country considering how to regulate e-cigarettes, the American Vaping Association is making its case for the devices as a healthier alternative to tobacco products. But with momentum building for regulation, it’s an uphill fight. Concern over the rise in teen vapers hasn’t helped.