Remove learning-hub blogs improve-new-member-onboarding
article thumbnail

Build Your Customer Journey Map With 7 Community Touchpoints

Higher Logic

Learn how to build your customer journey map with these seven online community touchpoints. Streamline Customer Onboarding. You may need to provide training and multiple steps to get your customers through onboarding and implementation. Create a Product Training Hub. Improve Your Customer Support.

Software 192
article thumbnail

Association Brain Food: 3.10.23

Reid All About it

But remember, you can’t just throw blog posts out into the wilderness and expect people to find them. Nimble AMS describes how it can help your association recruit, engage and retain members by helping you better understand members, anticipate their needs, and deliver personalized communication and content. 1 CAE credit.

Committee 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Association Brain Food Weekly: 4.23.21

Reid All About it

Member communications. Help yourself and others benchmark member communication efforts and strategies by participating in Association Adviser’s 10th annual Association Communications Benchmarking Survey. If you’re a home cook, check out the weekly In The Kitchen posts on my Grabbing the Gusto blog. 1 CMP credit.

Revenue 370
article thumbnail

Association Brain Food: 3.24.23

Reid All About it

Member onboarding. Thank goodness, many associations are rethinking new member onboarding. If your association hasn’t yet tackled this project or you’re open to further tweaking, Impexium describes the elements of an exceptional member onboarding experience. Sponsorship strategy. Location: Chicago IL.

Revenue 227
article thumbnail

Association Brain Food: 3.17.23

Reid All About it

The weekly list of free educational events and resources for the association community… Online learning. Learn what elements of engaging and effective online learning you must build into your live and on-demand programs. But where and how do you start improving culture? Content is a commodity, says WBT Systems.

Revenue 205
article thumbnail

Association Brain Food: 5.12.23

Reid All About it

Learning business. WBT Systems describes how for-profit learning platforms, like the MOOCs Coursera and EdX, make their money. Impexium explains how your association and members could benefit from offering a tiered membership model. shares 15 ways to improve your newsletter content and delivery. Membership tiers.

Chicago 200
article thumbnail

Association Brain Food: 5.19.23

Reid All About it

Here’s a conundrum: How can members ever feel like part of their chapter community if they don’t attend chapter events? Billhighway explains how to get reacquainted with post-pandemic chapter members and design a chapter event experience that’s worth their time. ―William Penn Chapter events. Leadership training. Event apps. Good stuff.

Strategy 195