Smooth The Path
FEBRUARY 20, 2020
One type of feedback is based on irregular issues; the other is based on systemic issues. ” These are the odd problems that just come up as we create opportunities for our members. Systemic issues. Irregular issues. Feedback stemming from irregular issues are complaints like “the coffee is cold.”
Associations Now
MARCH 19, 2019
Also: Finding a learning management system fit for your organization. I know several #association leaders either developing their own system or trying to customize an out of the box LMS to fit their needs. Colleen Bottorff from the MemberClicks blog says a streamlined member experience should be your number-one priority.
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Smooth The Path
AUGUST 6, 2018
The results of years of member research show that high-performing professionals tend to move through three stages during their career. Here is another way to look for gaps in your association’s value proposition. They recognize that they have a lot to learn and they want to prove or distinguish themselves.
Associations Now
MAY 3, 2019
What exactly this plan looks like will depend on your association, but it should include items such as how to properly enter data into the system. To avoid this abundance of old data, you’ll want to annually ‘sweep’ your member database of member data that is no longer relevant. As for outdated data? Get rid of it. “It
Smooth The Path
FEBRUARY 18, 2020
.” Unengaged members may even site a benefit they have not used or don’t often use, like “I know they do a monthly webinar,” or “I joined to receive the journal.” ” If you want to measure engagement beyond the data in your systems, ask your members to tell stories.
Fonteva
FEBRUARY 9, 2021
Here are some of the top features your own solution should have: Member database. Every piece of data and information you have on your members should live in your member database, also known as a constituent relationship management (CRM) system. as it’s essential if you want to strategically improve over time.
Smooth The Path
MAY 21, 2017
These six insights were straight from member research, and I have three more for you. Ideas to try: Try a buddy system to match former attendees to new attendees by similar characteristics. Receptions are awkward for most attendees except for a few long-timers. The topics I care most about are not on the agenda.
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