How User Groups Defer Customer Support Costs While Creating Raving Fans
Higher Logic
AUGUST 17, 2017
That’s up from 2013 by a whopping $20 billion. 5 Ways User Groups Cut Customer Service Costs and Increase Satisfaction. Recruit Top Human Capital. Your user group’s input will likely help you build products with fewer support issues and more market relevance. These costs are well worth the investment.
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