2018 Member Experience Technology Tools 
Nimble AMS
OCTOBER 23, 2018
Here are a few key takeaways from my experience at Dreamforce 2018: Customer 360: This was the big product announcement at Dreamforce. Customer 360 is a new cross-cloud technology initiative from Salesforce that makes their B2C Marketing, Commerce, and Service products work better together. New Lightning Object Creator.
Nimble AMS
NOVEMBER 21, 2023
Community Brands research found that only 12% of professional or trade organizations currently have AI or machine learning technology, and only 17% plan on adopting the technology in the future. How can your association stand out from industry competition and transform your staff and member experience? Gain more data.
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Reid All About it
NOVEMBER 30, 2018
The weekly list of free educational events and resources for the association community… If you’re going to the ASAE Technology Conference next week and see my name badge walking toward you, snap me out of my daze, I mean, big thoughts, and say hello. Before you go, check out DelCor’s Guide to the 2018 ASAE Technology Conference.
Reid All About it
DECEMBER 7, 2018
Check out the tips, habits and tools recommended by several successful association professionals over at the WBT Systems blog. Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. Event Technology Trends in 2019.
Higher Logic
OCTOBER 30, 2018
John Boyle, Technology Alliances & Community, Zenoss. We caught up with John Boyle, in charge of technology alliances and community at Zenoss, to learn more about the TechZen launch and how community engagement has grown since the re-launch. Community Q&A: John Boyle and Zenoss’ TechZen Community.
Associations Now
NOVEMBER 2, 2018
Data can be invaluable when you want to enhance the member experience, but you need a data governance plan to keep members’ information safe. Unlike profit-driven companies that rely on data to make money, associations and other nonprofits use data to advance the mission and improve the member experience.
Protech
MARCH 16, 2020
A s Wes Trochlil of Effective Database Management points out , “CRM is not a functionality or a technology; it is a strategy and philosophy. You might be asking yourself, “ Wait, I thou ght CRM is the platform I use to look up account s and contact records of my members?” And, you’d be right. . So let’s start there. .
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