Protech

MAY 4, 2020

Yet, some organizations can lag in developing the technologies they need to provide a satisfying digital experience for their customers. . O ur webinar – 6 Tips for Improving the Member Digital Experien ce – with Refactored ’s Chief Strategist Rob Bean address es this exact problem.

Content 86

Content System Discount Software 86

Smooth The Path

MAY 22, 2018

Solve their problems – long-time members at high levels within their organization are often dealing with massive, hairy, seemingly unsolvable problems. If not you do not know what their most significant challenges are, learn more about them and work with your long-time members to solve them.

Committee 84

Committee Innovation Conference Industry 84

Smooth The Path

NOVEMBER 17, 2020

Organizations can overreact and underreact too. Right now, some associations are overreacting. The trouble is, these leadership teams might cut and layoff so severely there may not be enough person-power to figure out how to add member value in this new environment. Brains go haywire in a crisis.

Leadership 148

Leadership Team Industry Member Experience 148

Smooth The Path

DECEMBER 6, 2016

I could have been a politician, organization, group of people, CEO, or even an association. If you have ever been inside an association during a public blunder you likely saw that it was just thoughtlessness. If your association is out there pushing the boundaries (like it should be) blunders will happen.

Member Experience 60

Member Experience Communications Industry Organization 60

Smooth The Path

MAY 7, 2020

The association landscape has been slowly changing for at least the last decade. Members are not as involved as they once were. Organizations have been putting restrictions on membership. Metrics are softer, as is the revenue to fund member benefits. It seems harder to find volunteers.

Project 88

Project Revenue Course Association Value 88

Smooth The Path

OCTOBER 29, 2019

Most professionals in most organizations feel alone some of the time. Almost every professional can pinpoint some aspect of their day to day lives at their organization that is unlike anyone else. They are the only person in the organization in their profession. They are right; they are alone. They are the only person like them.

Revenue 68

Revenue Project Team Organization 68

Smooth The Path

AUGUST 23, 2017

Our organizations cannot continue without engagement. I do not know of one person, or organization, or firm, or consultancy out there solving the association engagement problem for our industry. But I do see some association professionals addressing the member engagement problem for their organization.

Member Engagement 68

Member Engagement Recruiting Recruitment Revenue 68

Smooth The Path

MAY 7, 2017

The good news is size is not holding associations back. The only thing preventing our association from becoming the top of mind resource, the organization members are trying to figure out how to become more engaged with, and the one members rave to their colleagues about is… Simply, our understanding of members.

Member Engagement 84

Member Engagement How To Case Study Conference 84