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4 Ways to Use Your Online Customer Community to Increase Upsell and Cross-Sell Revenue

Higher Logic

Did you know that 80 percent of your future revenue will come from only 20 percent of your current customers ? For example, a customer may ask a question about a product in your community discussion forums or visit product documentation in your file library. That’s not a static task.

Revenue 189
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Association Brain Food: 1.12.24

Reid All About it

Read this post by Peter Houstle of Mariner Management about The Power of “A”—this time, “A” refers to Association People. They discuss the growth of international online audiences, challenges with online networking and engagement, online content libraries and more. Scientific society events. AI bubble. . – 1 CAE credit.

LMS 266
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24 Top Association Member Engagement Strategies to Rock Retention

EventMobi: Association Events

Member engagement refers to the active efforts an organization makes to connect and foster relationships with their members. Boost your non-dues revenue. of revenue for trade associations, and 30% of revenue for professional associations. What is Member Engagement?

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How Engagement Tools Improve Association Event Management

Higher Logic

When you create a library of resources filled with the exclusive information and discussions your community members need to be successful, it inspires your members to log in more frequently and stay up to date on the latest offline events. The better the experience, the more likely you are to talk about it (cue the FOMO ).

Tools 208
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Changes in Membership Management Software that Could Impact How You Run Your Association

Socious

They include integrated websites, responsive design, file and video libraries, wikis, and blogs. As an added bonus some membership management software companies now offer features that help associations improve their finances with more non-dues revenue as well. Change #2) Increased and Improved Communications. Change #4) Reporting.

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Print is Alive and Kicking

Association Adviser

Magazines and books can be found in libraries, coffee tables, desks and office lobbies. Some universities catalog Georgia County Government magazine as reference material for students,” Harding says, stressing the importance of a physical presence. Print can still be a major revenue generator for associations.

Georgia 61
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Association Brain Food Weekly: 2.10.17

Reid All About it

DelCor published two good posts in the last week – one suggests the questions you should ask the references provided by technology vendors. Tue 2/14 at 12 p.m.* – Video Event Marketing that Drives Revenue. Now, onto the list of this week’s free webinars and learning events. Wed 2/15 at 11:30 a.m. AENC CEO Luncheon (Raleigh NC).

Raleigh 150