YourMembership

JANUARY 17, 2019

Think for a minute about all of the ways your members interact with others – social media channels, messaging apps, and your online community, just to name a few. The post Social engagement for a great member experience appeared first on YourMembership.

Member Experience 170

Member Experience Social Media Innovation Technology 170

Nimble AMS

JUNE 13, 2023

Is improving the member experience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the member experience is their most important business objective. If so, you’re not alone.

Member Experience 126

Member Experience Revenue Products Process 126

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 120

Member Experience Tips Guidelines Tools 120

Nimble AMS

JUNE 9, 2023

To meet the growing demands of your membership base, your association should consider adopting innovative technology like association management software (AMS). Leveraging modern software at your organization can help you provide an excellent member experience and ensure you remain a valuable member resource.

Revenue 114

Revenue Innovation Technology How To 114

Membersuite

JANUARY 12, 2022

Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Dedicate time to reassessing the member experience and making sure it aligns with what members expect from your association now. Map the Member Journey .

Member Experience 122

Member Experience How To Software Learning Management System 122

Nimble AMS

JANUARY 5, 2024

However, if it’s time for your association to adopt new technology, it will become crucial to get your employees on board with the change. Get your association on board with new technology by creat ing a culture of change management. Follow these tips to get started: 1. Change can be a challenge.

Technology 123

Technology Software Tips Process 123

Nimble AMS

NOVEMBER 26, 2023

If you’re like most enterprise level associations, you likely have an in-depth process to get executive approval for any technology investments. Follow best practices Lay the groundwork for new technology by applying change management best practices. Detail how new technology can alleviate these pain points.

Technology 141

Technology Software Association Management Process 141

Associations Now

OCTOBER 4, 2023

Forj’s 2023 State of Association Member Experience report found that organizations are not meeting member expectations. Improving technology offerings , focusing on retention , and creating community-driven learning can prove beneficial. percent) or late-career members (68.6 percent) than midcareer (60.8

Technology 119

Technology Report Education Member Experience 119

Nimble AMS

OCTOBER 15, 2019

Is keeping up with technology trends on your association’s radar? These three should be on your priority list to ensure a great member experience. Meanwhile, technology advances aren’t standing still for your association. Keeping up with member expectations. 3 technology trends associations should be following.

Member Experience 60

Member Experience Technology System Software 60

Nimble AMS

JANUARY 15, 2024

But how can your association boost member trust and solidify your industry reputation? Let technology do the heavy lifting—leverage modern association management software to enhance the staff and member experience and build trust in your organization. Here’s how ASSH uses innovative technology to get the job done: 1.

Technology 132

Technology Software System Innovation 132

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? Turn to technology innovation. And how does innovation translate into delivering a better customer (member) experience?

Member Experience 60

Member Experience Technology System Innovation 60

Nimble AMS

APRIL 29, 2023

However, of the association professionals who said they plan on increasing their IT budget, 72% report they feel technologically prepared for the future. However, of the association professionals who said they plan on increasing their IT budget, 72% report they feel technologically prepared for the future. How does your association compare?

Technology 106

Technology Software Innovation Member Experience 106

Nimble AMS

JULY 7, 2022

Is it time for your association to invest in new technology? Perhaps you’ve lost staff because of broken digital processes and slow technology. You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. .

Technology 110

Technology How To Software Member Experience 110

Aptify

MAY 20, 2021

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalizing the experience for every stage.

Member Experience 72

Member Experience Tips Technology Team 72

Nimble AMS

DECEMBER 16, 2019

Ready to take your member experience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?

Member Experience 78

Member Experience Technology Examples Resources 78

Nimble AMS

MAY 17, 2022

Modern technology streamlines work processes, allowing employees to take on new projects and grow their skill sets. . When you adopt innovative technology at your association, you have the power to increase worker engagement, productivity, and collaboration. How to find the right technology for your association. Download now.

Recruiting 141

Recruiting Recruitment Technology Innovation 141

YourMembership

JUNE 13, 2019

Your members’ needs and expectations evolve as they move through their careers. Having the right technology in place helps you understand and engage with your members through each stage of their journey. The post How to use technology to support your members’ career journey appeared first on YourMembership.

Technology 150

Technology How To Member Experience Marketing 150

Nimble AMS

MAY 25, 2022

Technology is irrevocably integrated into our daily lives. Like it or not, in our digital-driven world, non-members will evaluate how your association leverages innovative technologies to determine whether your organization is worth joining. Adopt innovative technology at your association. A modern platform. Learn more.

Innovation 130

Innovation Technology How To Recruiting 130

Nimble AMS

OCTOBER 17, 2022

As an association looking to provide the best member experience, it’s vital to offer a mobile-friendly option. Whether discussing the latest industry trend on your online community platform or registering for your annual event, members want to connect with their organization from the convenience of their mobile devices.

Technology 138

Technology Member Engagement Social Media Software 138

Higher Logic

JANUARY 4, 2018

Purchasing new technology is a big undertaking. Ariel Brandt Lautman , Online Community Manager for the Association of State and Territorial Health Officials, has a list of questions to review before she purchases new technology. The more people on your team, the more likely it is you’ll have different tolerances for technology.

Technology 288

Technology Newsletter Software Tools 288

Forj

DECEMBER 5, 2023

You know your association's success depends on keeping pace with member expectations, but something might be holding you back: your legacy community technology. In many cases, the dynamic experience your members seek can't be created on traditional community software.

Technology 91

Technology Software Member Experience 91

Forj

OCTOBER 5, 2023

Associations Now details why improving technology offerings, focusing on retention, and creating community-driven learning can prove beneficial.

Technology 91

Technology Education Report Member Experience 91

Nimble AMS

JUNE 4, 2022

Member engagement and delivering a member-centric experience are integral to all organizations—therefore, it should be a priority in determining your association’s goals. . Here’s how you can use membership aims and innovative technology to successfully surpass your association goals. . Here’s how: .

Technology 121

Technology Committee Member Engagement LMS 121

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Learning Management System 60

Smooth The Path

MARCH 19, 2017

A delightful member experience doesn’t have to flashy, highly technological, or expensive which is good because your smaller association or your chapters may not be able to afford expensive options. A very pleasant member experience can just be human. Fueling exceptional new member experiences [e-book].

Member Experience 68

Member Experience Cost Conference Technology 68

Rejuvenesce

MAY 17, 2023

To help with that, one tool to consider adding to your website is AI chatbot technology. In an increasingly competitive and technology-driven world, associations must adapt to meet the diverse needs of their members. One innovative solution is the integration of AI chatbot technology.

Technology 52

Technology Sample Analysis Project 52

HighRoad Solution

NOVEMBER 10, 2020

Associations are naturally cautious when it comes to investing in new technology. You see an exciting opportunity to grow, to engage, or to provide a better member experience, but the board simply won’t commit the funds required. You may have experienced this already. You may have experienced this already. Here’s how.

Technology 78

Technology Member Experience 78

YourMembership

JUNE 12, 2012

Technology. Ideas to help you engage, empower and retain members. …but the memory lasts forever. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. Nonprofits + Foundations. Chambers + EDCs.

Member Experience 150

Member Experience Newsletter Social Media Software 150

KiKi L'Italien's Acronym Soup

MARCH 23, 2015

What Challenges Are Facing Associations As It Pertains to Customer Experience? Understanding Data I think one big challenge organizations face in building the right member experience is in figuring out how to use the data associations already have.

Member Experience 100

Member Experience Social Media Leadership Technology 100

Smooth The Path

FEBRUARY 3, 2022

People ask me if it is necessary to use a specialized virtual networking platform to provide a tremendous virtual networking experience. Technology is the icing on the cake. These two platforms and many more can add an extra special something to the attendee experience. My answer is it depends, but generally, no. Yes, you can.

Technology 78

Technology Examples Report Member Experience 78

Association Success

JULY 8, 2019

You need your staff’s buy-in before bringing in new technology solutions to your association. When trying to bring in new technology into an organization, it is guaranteed that you will be met with resistance, because any sort of change often is. People who see the value in technology are typically agile. ADDRESS CONCERNS.

Technology 109

Technology Team Project Member Experience 109

ReviewMyAMS

APRIL 19, 2022

We believe that continuing education and professional development remain central to the member experience –. Tags: member management. associations. learning management. continuing education. membership.

Technology 105

Technology Membership Management Member Experience Education 105

Nimble AMS

JUNE 28, 2023

Technology is the core of your organization. To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience?

Technology 136

Technology Member Experience Tips System 136

Aptify

SEPTEMBER 24, 2019

Most loyal members place more importance on technology in their lives and feel their organization delivers a better technology experience. Consider this: The 2019 Community Brands Digital Evolution Study shows that technology plays a critically important role in the lives of today’s members. help you close?the?gaps

Technology 69

Technology Membership Management Tips Member Experience 69

Nimble AMS

AUGUST 4, 2021

For each focus group, be sure to include a diverse audience of members (race, career stage, job role, length of time as a member, etc.) Even when you don’t ask, your members are telling you what they need and how you can improve the member experience. A study on member engagement by Community Brands ?shows

Technology 78

Technology Survey Member Experience Software 78

YourMembership

NOVEMBER 7, 2014

How do you go about making decisions involving the technology needs for your association that enable you to serve your members more effectively? We asked that question last week in our webinar, Make the Right Choice: Eva luating Technology for Your Association.

Technology 150

Technology millennials Membership Management Process 150

YourMembership

FEBRUARY 20, 2015

When it comes to technology, understanding and investing in the right areas is critical to an organization’s health and future success. We know that nothing is more important than creating and sustaining value for an association’s members. There is no question that change is inevitable.

Software 150

Software Technology Member Engagement Products 150