Remove network-management 24-7-technical-support
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3 Ways This Customer Community is Humanizing the Customer Experience

Higher Logic

Maybe a company answered your support question quickly or accommodated you in a way that made you feel seen and appreciated. But what if you could create a place where your customers could engage with your other customers and your staff, 24/7? Scale customer success and support with fun, creative methods.

Video 234
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Association Brain Food: 5.12.23

Reid All About it

If you’re selecting any type of technology that relies on integration, you must read this non-technical guide on API for association leaders. He mentioned this cool member benefit: peer-to-peer learning networks for people in the same job role, for example, CEOs, CFOs, HR, marketing, etc. Demystifying API. Lunch costs are on your own.

Chicago 200
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Association Brain Food Weekly: 6.19.20

Reid All About it

Fri 6/19 at 12:30 p.m.* – Risk Management in Meetings Moving Forward. Get an overview on managing risks when entering into meetings and event contracts in the age of COVID-19. Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Jeff Cobb, Managing Director, Tagoras.

Video 221
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The 23 Best Event Management Software for Nonprofits in 2023

EventMobi: Association Events

But without the right event management software for nonprofits, you risk: Poor event ROI Not having the right stats and analytics to prep for success Reduced attendee engagement And other key challenges that could compromise this crucial program. What Is Nonprofit Event Management Software? Learn about Experience Manager.

Software 130
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Association Brain Food Weekly: 3.12.21

Reid All About it

The authors finish by saying, “Association tech ecosystems limit or enable organizations’ capacity to serve their members and customers online… Real strategic leaders will pull their technical foundation from the shadows and shine a light on the important stack decisions ahead. Innovation method. Stress and anxiety remedy. More info/register.

Nashville 370
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Association Brain Food Weekly: 4.24.20

Reid All About it

I’ve seen lots of good articles about virtual event sponsorships, including this collection of 18 ideas from EventMB and five ways to drive greater value for virtual event sponsors from Trade Show News Network. If you’re in North Carolina, I hope you’ll support the Food Bank of Central & Eastern North Carolina. Fri 4/24 at 1 p.m.

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Association Brain Food: 4.21.23

Reid All About it

They describe the seven steps of starting a successful association mentoring program from pre-evaluation and research to planning, design, recruitment, matching, training, support and evaluation. You can’t overestimate the importance of change management knowledge and skills. Membership marketing. Coaching learners. 1 CAE credit.

Education 195