MemberClicks

OCTOBER 23, 2023

If you’re using trade association membership software, for instance, factor in those costs as they directly contribute to the member experience. Consider all the exclusive resources, networking opportunities, training sessions, and other benefits that members gain access to.

How To 52

How To FAQ Software Florida 52

Smooth The Path

MARCH 10, 2016

Welcome everyone but partner with the best members. We can use our data to figure out who our very best members are. Then we can use our data and other methods to get member insights and find out what is common between them, what their problems are, what their goals are and what their needs and preferences are.

Member Insights 60

Member Insights Innovation Industry Content 60

Reid All About it

OCTOBER 13, 2017

The weekly list of free professional development events for the association community… I’m excited and honored to be heading to Association Charrette today with 19 other association geeks for a weekend full of “insightful conversation about emerging trends and disruptions” in the association industry. Exciting times! More info/register.

DC 150

DC Washington Content Tools 150

Smooth The Path

FEBRUARY 9, 2017

If you are sometimes baffled by your member’s decisions or your board’s decisions check out a timely article I recently became aware of. The idea of the article is to openly, objectively seek out the other side’s argument. Dive into your member’s stories and find out how close you are.

Survey 60

Survey Project Conference Content 60

Smooth The Path

MAY 1, 2018

They asked to be on the board or to lead a committee, or they signed up to speak or write an article, or they said they would work registration or be a greeter. Have you ever had someone raise their hand to volunteer, and they ended up being a dud? You thought they would be great.

Committee 88

Committee Project Member Insights Member Experience 88

Smooth The Path

JULY 26, 2017

They have a problem, and an article provided the solution. They had a problem they didn’t know they had but read about it in one of the emails from the new member email series. They start to feel feelings of belonging, and so they approach interactions with the association with eagerness and an open mind.

Sample 68

Sample Discount Member Engagement Course 68

Smooth The Path

APRIL 19, 2016

When you are ready to ask members all of the questions you are so curious about, let’s talk. Related articles: Slow data vs. fast data. You analyzed member data and conducted surveys, here’s what is next. It is easy to misinterpret members’ opinions when observing their behavior.

Survey 60

Survey Member Research Member Insights Member Experience 60