Associations Now

SEPTEMBER 11, 2018

When your members ask questions via social media, do you respond? Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media? Gather the Team. Test and Train.

FAQ 77

FAQ Social Media Tools Team 77

Nimble AMS

JUNE 27, 2022

Implementing modern technology is a fantastic first step to boosting member engagement, but your association shouldn’t stop there. To truly transform how your members benefit from your organization, you’ll want to invite them to the leadership table. Representing member interests. Member priorities are always shifting.

Leadership 118

Leadership FAQ Member Engagement Social Media 118

Reid All About it

APRIL 26, 2024

The survey’s FAQ offers more information. Engagement scoring. Rachel Mace at Association Analytics explains how to set up and use an engagement scoring model. She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Volunteers. 1 CAE credit.

Content 266

Content Survey Education Strategy 266

Associations Now

NOVEMBER 29, 2018

It was a surprisingly quick and easy way to interact with their customer service team—and much better than being on hold forever. Associations have started to get into the chatbot game as well , particularly when it comes to improving their member service function.

San Diego 96

San Diego Conference FAQ Social Media 96

Associations Now

MARCH 27, 2020

Focus on young professionals, as most members join an organization as a student or early in their career, says Kalia Pimentel on the Your Membership blog. Make sure you have the tools you need to take care of your organization and your team members: [link]. How Your Board Can Lead in Times of Crisis.

FAQ 94

FAQ Recruiting Recruitment Social Media 94

YourMembership

FEBRUARY 9, 2012

Management Team. Ideas to help you engage, empower and retain members. Keep Members Coming Back. February 9th, 2012 | Posted in Member Engagement + Retention , Social Media and Business Trends. When members are encouraged to take the initiative, they’ll be your biggest cheerleaders.

Tampa 150

Tampa FAQ Social Media Software 150

Higher Logic

NOVEMBER 19, 2015

Community builders are expected to be the shepherds, content creators, marketers and social media experts, help people advance their thinking, answer any tech questions and think up new features – sometimes all in the same day. Leverage social media outreach. Focus on event engagement.

Social Media 120

Social Media FAQ Boston Content 120