A New Power Couple—Humans Plus Bots Deliver Member Delight
.orgSource
OCTOBER 1, 2023
Whether it’s via a chatbot, a human, or some combination of the two, dialoguing in real time is a powerful tool to build sales and loyalty. Talking with customers at the beginning of their journey creates an authentic experience that gets the relationship-building off to a quick start. I frequently write about Association 4.0
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