Introducing SocialLink mobile app to transform your member experience.

YourMembership Blog

It’s the association industry’s first online community and social mobile app built into an association management software. Your association membership is boosted by your members seeking credibility, professional development, competitive advantages and ways to give back. But, one of the primary reasons members join your association is for networking opportunities.

Association Management: Online vs. In-person Engagement

Blue Sky eLearn

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. The importance of association engagement.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Association Management Systems (AMS): 5 Software Strategies

Higher Logic

Your association provides your members with many different opportunities to develop as professionals and grow in their careers. But to do this effectively, you need to have a system in place for gathering, organizing, and accessing the member information that provides you with insight into their goals and preferences: an association management system, or an AMS. Already use an AMS for your association? Facilitate event registration and management.

System 164

Embrace Personalization and Improve the Member Experience

Nimble AMS

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. But here’s a question for you: Are you really incorporating personalization into your member marketing and communications plans? 3.Secure your members’ data. members?of

Personalize the Member Experience, Increase Retention

YourMembership Blog

Membership Software Association Management Software. Associations. Management Team. Ideas to help you engage, empower and retain members. Being Thoughtful Takes a Minute… June 12th, 2012 | Posted in Member Engagement + Retention. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. How can you do this with your members ?

3 technology trends to improve your association’s member experience

Nimble AMS

Is keeping up with technology trends on your association’s radar? These three should be on your priority list to ensure a great member experience. As your association grows and evolves, its needs change. Meanwhile, technology advances aren’t standing still for your association. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations.

How Associations Can Improve The Member Experience Through Technology

Nimble AMS

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business. As a member-based organization, how can your association go about embracing innovation? Help members find answers through personalized content.

How to Customize Your Member Experience (With Limited Time and Money)


Wouldn’t it be awesome if you could customize everything little thing you did for your members? We’re talking content, meetings, events - the whole member experience. But that’s not to say you can’t customize your member experience at all. There are a few things you can do to make your members feel special, even if you are only a staff of 1 - 2. Take a look: association management member engagement membership management Small Staff Chatter

How to develop your association’s strategy for an engaging member experience

Nimble AMS

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. The Salesforce State of the Connected Customer report shows that more than 50 percent of consumers have stopped buying from a company altogether because a competitor beat them on customer experience.

6 Association Management Tips from Steve Jobs


Associations can learn a lot from Steve Jobs and his vision to create an enjoyable user experience and brand culture. In recognition to Steve Jobs’ contribution to technology, business, and organizational management, we’ve gathered some of Jobs’ most influential advice and explained how associations can use it. 6 Pieces of Association Management Advice from Steven Jobs. You should pay attention to your members and your staff.

7 vows to marry AMS tech and your association mission.

YourMembership Blog

Here’s a model to identify where your association management software comes up short and what to do if it does. Successful association management software is like a well-constructed wedding cake. Imagine a traditional wedding cake: There are several layers, with the bottom portion the largest and each layer gets smaller as you reach the top […].

What 3 things will your association do well this year?

YourMembership Blog

As association executives, we all know we must evolve our business models to remain relevant. Member Engagement + Retention Membership Management Thought Leaders association goals association leaders association management association members association membership growth member engagement member experience member re-engagement membership growth membership management membership marketing strategic planning

Ohio 190

Don?t let legacy association management software be your legacy

Nimble AMS

How will the technology decisions you make today affect your association’s future? Make sure your association doesn’t pay the price for outdated software. When you think about the software that helps you manage your association, it can be tempting to keep using the same old legacy association management software (AMS) you’ve been using and continue inefficient processes you’ve been practicing for years and years.

7 lucky reasons to attend Xperience 2017.

YourMembership Blog

A golden pot of educational and association industry-building opportunities await leaders and their staff in Orlando. The luckiest of all days is upon us, and if you haven’t yet registered, it’s just your luck I’ve put together 7 reasons why you should make your travel plans today to attend Xperience 2017—A Conference for Everyone. This […].

6 signs your association management software may be a dinosaur

Nimble AMS

Six signs your association management software may be outdated. . Is your association failing to keep up with technology? Just as your association grows and evolves, technology changes too. Failing to keep up with technology advances may cause your organization to fall behind in its ability to work efficiently and deliver the great experiences your members expect. It’s newer to the nonprofit and association world.

[Guest Post] You Might Need an Association Management Company If…


Perhaps you’ve heard the term “AMC” before, short for association management company. Well, according to the AMC Institute , an AMC is “a for-profit business that manages associations to help them grow and prosper.”.

Five things to consider when choosing new association management software

Nimble AMS

The AMS you choose today impacts the next generation of staff and members. As you evaluate association management software, it’s important to think about your organization’s needs today. But don’t forget about how your decision will affect your association in the future. As your association grows and your member programs advance, it’s time to look at new technology to support your evolving needs. Delivering member services more efficiently.

Four things to consider when choosing new association management software

Nimble AMS

The AMS you choose today impacts the next generation of staff and members. As you evaluate association management software, it’s important to think about your organization’s needs today. But don’t forget about how your decision will affect your association in the future. As your association grows and your member programs advance, it’s time to look at new technology to support your evolving needs. Delivering member services more efficiently.

What Will Association Management Software Look Like in 5 Years?


Download Your Free Report of 9 Consumer Trends That Affect Associations. But what does that mean for association management software? Association professionals and consultants spend a lot of time trying to predict the “association of the future” and what it takes to meet our members’ needs, but what can we expect from the technology? Change #3) Improved User Experience. Download Your Free Report of 9 Consumer Trends That Affect Associations.

Is Your Association Providing a Quality Digital Experience?


Yet, some organizations can lag in developing the technologies they need to provide a satisfying digital experience for their customers. . O ur webinar – 6 Tips for Improving the Member Digital Experien ce – with Refactored ’s Chief Strategist Rob Bean address es this exact problem. The digital customer experience is a c ombination of all your association’s digital interactions. What CMS Functionalities do Members Expect? .

Beware of Dogfooding in Association Management

Association Subculture

One of the things we struggle with in associations is the development of new programs and services. members) want. It''s been demonstrated in research done by ASAE that board members, engaged volunteers, and even staff, are by their very nature disconnected from the normal member experience. (We We can argue about whether or not that is an optimal situation to even HAVE disengaged members, but that is a subject for another post.)

5 Factors that Can Make or Break Your Association Website Redesign


Marketing Strategy SEO Association Management Services Member ExperienceThere was wood everywhere. Paper on the floor, nails on what was left of the counter, and a paint-splattered drop cloth was all that protected the kitchen tile. It was a mess. That’s how my kitchen looked during its recent upgrade. The end result was beautiful, but redoing an entire room was a huge undertaking.

Cost 129

3 Add-on Tools to Drive Association Revenue + Amplify Member Engagement

Higher Logic

Is your association leveraging technology to its fullest potential? You can elevate the success of your online community and marketing automation activities by integrating solutions that fuel long-term engagement , like data collection, mobile apps, and volunteer management programs. Magical experiences are earned on the other side of diligent courage and execution. Identify what you need to deliver the member experience you want, and learn how to make the data work for you.

Follow the leader to ensure your association management software’s code is covered

Nimble AMS

Understanding what code coverage is and what associations can learn from Salesforce. Here’s an overview of what it is and why your AMS should follow the code coverage guidelines set forth by Salesforce, the leader in customer relationship management. When you think about your association management software (AMS) , you likely think about how it helps in the day-to-day activities of managing memberships.

5 Tips for Implementing an LMS to Increase Productivity

Higher Logic

One of the main functions of an association is facilitating the professional development of your members. This could mean providing networking opportunities ( maybe through an online member community ), posting job openings, and even providing continuing education (CE) programs. It’s vital to provide content that’s truly engaging to increase members’ productivity with continuing education programs. Create timely courses and keep members informed.

LMS 139

5 Factors that Can Make or Break Your Association Website Redesign


The Challenges in Redesigning Your Association’s Website. That doesn’t even get into branding, navigation, or walking your loyal members through the transition. By doing your due diligence in the planning stage, you’ll help ensure that your new website is successful and meets staff, customer, and member needs. If you don’t, your redesign could fall flat, or worse, chase valuable members and prospects away. 5 Crucial Factors in an Association Website Redesign.

eBook 100

An AMS to optimize your association’s financial operations.

YourMembership Blog

We’ve been busy at YourMembership, enhancing our technology solutions to improve your association membersexperience, streamline your operations and processes, and help your organization grow. Last month, we revolutionized the member experience with SocialLink, YM’s online community and social mobile app built into our association […]. YourMembership’s AMS now integrated with QuickBooks Online and Great Plains.

Choose Wisely: Will an AMS or an Online Community Better Achieve Your Current Goals?

Higher Logic

An AMS is one of the largest and most expensive software purchases your association will make – and rightly so. Association Management Software (AMS) is the go-to software tool for membership management and is incredibly valuable. But should an AMS always be the go-to software for all associations? Such a one-size-fits-all concept doesn’t take into account the different situations associations can be in or their unique priorities.

Class 128

How to Find Your Best Content Topics (Without Paying for Market Research)

Higher Logic

How is your association keeping its offers relevant to members and preparing for the future? According to a recent study by Leader Networks , most associations – 83 percent – are aligning their products and services to market needs so they meet members’ expectations and stay relevant. That’s a smart goal, but it requires a deep understanding of members and prospects. Your association probably has all the information it needs at its fingertips.

Personalization Tips: How to Reach More Association Members Through your AMS Software


And neither do your members. It’s a smoother, more enjoyable experience. It’s also something people, your members included, have come to expect. After all, why would your members want to see a call-to-action to join your association when they’ve already paid their dues? In an Accenture study , they found 56% of consumers admitted to being more inclined to patronize a retailer if it offered a personalized experience. It ’ s your members’ new norm.

6 Compelling Reasons to Consolidate Your Association’s Technology Systems


As an association professional, what you do makes a difference every day. You’re working to improve your members’ lives or make meaningful social and legislative changes. Association professionals dedicate themselves to making a difference every day and they’re often very passionate about their work. So to be as effective as possible, they buy association-specific software systems. The problem is that most association technology only does one thing really well.

System 100

How the Computer in Your Pocket Has Changed Event Attendee Behavior


The entire experience is different. Get to know the nooks and crannies of technology, including how it has changed your members’ behavior at live events. Then put that information into action to give your members the experience they crave. Now, your members are used to having a computer with them at all time. If you don’t provide this type of mobile attendee experience , then you risk frustrating your members or being seen as behind the times.

Choosing Our Dream AMS

Smooth The Path

The Association Management Software (AMS) is the lifeblood of the association. When we purchase our AMS, we want it to work for our association now and into the distant future. Rather this post attempts to capture how I would think about vetting an AMS based on what I know about member experience and association management. Better yet, I would ask if I could test a system as a member and I would study the user interface.

How 3 Associations Used a Microsoft-powered AMS to Execute Digital Transformation


A ssociation management software ( AMS ) help s member-based organizations optimize processes, energize member engagement, enhance organizational decision making and transform their organizations. . NADO Transforms Staff and Member Experience s .

Industry Buzz: 3 Key Takeaways from #MCLIVE18


there were a number of breakout sessions covering a variety of industry-related topics: how to work with a difficult board (yeah, we’ve all been there), how to improve the member experience, how to more effectively manage your organization’s data - all that good stuff. If you follow us on social media, you likely know about the conference we just held in Indianapolis - MC LIVE! (If If you don’t follow us on social media, should!

WJ Weiser and Associates Grows into the Largest AMC for U.S. Healthcare Associations

Association Adviser

I started WJ Weiser and Associates in 1988. Prior to that, I worked for Baxter Healthcare in their physical therapy (PT) department as a finance manager. I was in charge of the non-clinical management aspects of each physical therapy center that Baxter managed, and became very familiar with how to efficiently manage a PT office. My first client was a national association that was losing money and members.

5 secrets to increasing member retention for your association


When it comes to member retention, much has changed in recent years — member expectations, communication methods, revenue streams, just to name a few. Still, one thing has stayed the sam e: Member retention is key to an association ’s survival. .

4 Little-Known Services from Your AMS Software Vendor that Will Save You Time and Money


Are different jobs are suited for different people based on their experience and expertise? Those with experience and in-depth knowledge spend their time elsewhere, on high-level tasks. Unfortunately, many association professionals spend a lot of time on low-level tasks or work outside of their field. For instance, running reports from your association management software is a common responsibility. 4 Association Management Services that Save Time and Money.

How technology can improve your association’s value prop


Keeping members around long-term by continuously providing value. . If members think your organization provides too little value, they’re not likely to renew. Keeping members around year after year means continually providing them with value. Simply put, if members think your organization provides too little value, they’re not likely to renew. So start by learning more about what your members want. Consider the member journey. association technology can?help

Personalization and data security for your association


Provide a personalized experience while keeping your member data safe. . Your member’s expectations for a personaliz ed experience are high. These days, your members expect a high level of personalization. T he Community Brands Digital Evolution Study shows that 79 percent of members of professional associations say it’s very or somewhat important that their organization provide targeted, valuable content. .

eBook 40