Smooth The Path

MARCH 14, 2017

When I speak about a way to engage new members early in their membership by using an Association Value Trigger Point (AVTP), association professionals often ask me if their association should have just one AVTP or should we have many for our different members?

Association Value 68

Association Value eBook Member Experience Resources 68

Smooth The Path

AUGUST 6, 2018

These professionals are gaining tons of technical skills, they might be learning the systems and process of their organization, and they are learning soft skills like how to collaborate with team members, how to manage up, and how to be an excellent communicator. Stage Two: Team Success.

Association Value 84

Association Value Team Industry Member Research 84

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

LMS 148

LMS Missouri Software Innovation 148

Higher Logic

MAY 29, 2020

It’s easy to say, harder to do – but we’ll walk you through what you need to get there, including aligning with your association’s overall priorities and overcoming common objectives. How to Align with Your Board and Executive Team's Priorities. Member Engagement and Retention. Example: “Our members won’t use this.”.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Smooth The Path

MAY 7, 2017

The only thing preventing our association from becoming the top of mind resource, the organization members are trying to figure out how to become more engaged with, and the one members rave to their colleagues about is… Simply, our understanding of members. Related: Member Engagement Research.

Member Engagement 84

Member Engagement How To Case Study Conference 84

Smooth The Path

MARCH 5, 2017

The key to solving this problem is engaging new members very early in their membership. I just published a new e-book with solutions for how to do exactly that. Related: Why new members actually join. Intentionally designing member experiences. How associations push new members away.

Member Experience 95

Member Experience Communications Strategy Association Value 95

Smooth The Path

JANUARY 30, 2017

As association professionals, we think they know what they need from the organization, and they will go looking for it. But new members don’t. They don’t know what we offer; they don’t know how to find it, our members don’t even know there is anything they should be looking for.

Member Experience 60

Member Experience Conference Strategy Report 60