Smooth The Path

MARCH 11, 2021

Most of the member research I do is core member research, but I have had the chance to conduct a good body of exhibitor/sponsor member research over the years. There is a common thread in the research across many associations, and that is exhibitors are tired of feeling like “the wallet.”

Member Research 113

Member Research Industry Cost Conference 113

Smooth The Path

SEPTEMBER 9, 2021

In the old days of in-person events, the information exchanged in breakout groups was mostly effervescent. A prediction for the conferences of the future. Our community is in the process of developing virtual conference etiquette. Related: Priming people for participation.

Conference 78

Conference Report Industry Content 78

Smooth The Path

APRIL 7, 2016

Implicit in our ask to take an online survey, respond to a member interview, attend a focus group or even when we ask off-handed informal questions like what did you think of the conference? is the promise that we will act on the information we are receiving. Related posts: The members we should focus on.

Member Insights 60

Member Insights Member Research Survey Report 60

CSAE

JUNE 27, 2023

Key highlights from the Town Hall are below: Members were reminded of CSAE’s strategic priorities: to be the champion for associations, to be the centre of excellence for the association sector and to be a model for continuous improvement in association management. Those on the waitlist will be hearing from us to complete your registration.

Team 40

Team Committee Library Review 40

Reid All About it

JULY 9, 2021

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Tori Miller Liu, MBA, CAE, Information Systems Director, American Speech-Language-Hearing Association. Lisa Stahl, Data Project Manager, Columbia Books & Information Services. Guest: Fern Carbonell. Mon 7/12 at 2 p.m.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Smooth The Path

OCTOBER 25, 2017

There was one theme running so strongly through each member research project I could not ignore it. It was that members who engaged very early in their membership were more excited about the association than members who reported that “the association just grew on them.”

Member Engagement 79

Member Engagement Industry Survey Member Research 79

Smooth The Path

SEPTEMBER 10, 2019

Do you ever find yourself wondering why members make the decisions they make? Why go to an inferior conference put on by a competitor? Sometimes member’s decisions seem so irrational. Why are our members so irrational? Related: When we create a vacuum of information, our members make up stories.

Member Engagement 60

Member Engagement Conference Member Insights Member Research 60