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4 Ways to Use Your Online Customer Community to Increase Upsell and Cross-Sell Revenue

Higher Logic

Did you know that 80 percent of your future revenue will come from only 20 percent of your current customers ? For example, a customer may ask a question about a product in your community discussion forums or visit product documentation in your file library. That’s not a static task.

Revenue 189
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Increasing Revenue per Customer: 6 Reasons Why Your Customers Don’t Buy More

Higher Logic

Eighty percent of your future revenue will come from 20 percent of your existing customers , according to Gartner. Unfortunately, getting customers to buy more has always been a challenge – that’spart of why only 20 percent of customers will make up the majority of your future revenue.

Revenue 159
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?5 Ways to Get the Most From Your Learning Management System

MemberClicks

They exist to administer, document, track, report, automate, and deliver online education…. Resource library. You can use a learning management system to share videos, documents, interviews, etc in an on-demand fashion makes that expertise quick and easy to access. Hello, non-dues revenue!). BONUS VALUE: Non-Dues Revenue.

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Association Brain Food: 11.24.23

Reid All About it

RevUp Summit on Wed Dec 6 and Thu Dec 7 in Annapolis MD, hosted by Professionals for Association Revenue AWTC Advance on Wed Dec 6 in Arlington VA, hosted by Association Women Technology Champions People Powering Tech on Thu Dec 14 online, hosted by Qiqo Inc. Host: Professionals for Association Revenue Wed 11/29 at 12 p.m.

Arlington 261
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Keep Your Association on Track: 4 Ways to Stay Organized

Blue Sky eLearn

However, whether increasing non-dues revenue or new member recruitment, it’s just as important that your organization follows through with these goals. Non-dues revenue capabilities: Offset the cost of purchasing your AMS by choosing one that allows you to collect non-dues revenue through it. Make the most of integrations.

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The 6 Biggest Business Benefits of Starting a Branded Online Community

Higher Logic

They seed the community with product documentation, expert articles, and ask loyal customers to join. Persuasive Content – Fill your prospect sections with answers to frequently asked questions, documentation on best practices and product benefits to educate prospects on your solutions. Increase Upsell, Cross-Sell, and Add-On Revenue.

Products 191
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Building Buy-In for an Online Community at Your Association

Higher Logic

If a document like this doesn’t exist, hold some informational interviews with your executive director and the head of the board to figure out what the association's main goals are for the upcoming year. Your organization needs to bring in new members to meet revenue goals, and often, this includes increasing the young member base.