Higher Logic

DECEMBER 20, 2018

As consumers, we know that brands that consistently deliver value and make our buying experience effortless will continue to win our business over time. In my household, for example, we’re more likely to buy add-ons like Audible and Amazon music because we know the same level of convenience we get with our Prime membership will exist. Our relationships with companies like Amazon remind us of the high bar that’s been set for the modern day customer experience, not just in the consumer world, but

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Associations Now

DECEMBER 20, 2018

It’s almost a new year, which means it’s a good time to say goodbye to things that just aren’t working anymore. For meeting planners, here are three conference elements to consider leaving behind in 2018. For the past few years, I’ve focused my end-of-year blog post on what issues meeting planners should keep in mind or trends they should consider implementing as they go about the next 365 days.

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Conference Technology Education Examples 110

Nimble AMS

DECEMBER 20, 2018

Many membership-based organizations are moving to enterprise customer relationship management (CRM) platforms as the foundation for their association management software (AMS). And for good reason. It’s an approach that puts members at the center of an association’s activities. Just consider this: According to the research firm Forrester, CRM is about supporting “the key activities of targeting, acquiring, retaining, understanding and collaborating with customers”.

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Class Price Software Examples 60

Associations Now

DECEMBER 20, 2018

A coalition of associations, including ASAE, is supporting the government’s request that a court dismiss a lawsuit challenging Labor Department regulations for association health plans. ASAE and the Coalition to Protect and Promote Association Health Plans filed an amicus brief in federal court Wednesday supporting the Department of Labor’s authority to issue its final AHP regulations last summer.

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Member Engagement

Association Adviser

DECEMBER 20, 2018

Twas the day before holidays, when all through the hall, Not an inbox was pinging, not a phone rang with calls. Computers were shut down, cell phones powered off, In hopes of time for family, hockey and golf. The reps were busy cleaning off their desks, Looking forward to time for fun and rest. And I with my cream and two sugars I take, Had just settled down for a long coffee break.

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Directory Content Education Communications 60

Smooth The Path

DECEMBER 20, 2018

Thank you for reading this blog! Thank you for the questions, the replies, the kind words, the tweets, and posts. Thank you for hiring me as a speaker and researcher. Thank you for helping me learn more about member engagement every day, I appreciate sharing that knowledge with you. Happy holidays. See you in 2019! The post Happy Holidays 2018! appeared first on Smooth The Path.

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Member Engagement 60

Associations Now

DECEMBER 20, 2018

Rundown Attendees: 1,000 plus. Research poster presentations: 225. Concurrent sessions: 36. The Linguistic Society of America’ s 2019 Annual Meeting begins January 3 in New York City. Attendance is expected to top 1,000. More than 1,000 linguistic scholars and students are headed to the Big Apple in the new year to discuss cutting-edge research focused on the scientific study of language, get to know colleagues, and honor leaders in the field.

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America New York City Conference Connecticut 61

GrowthZone

DECEMBER 20, 2018

Wishing you a cheerful holiday and a fresh and bright New Year! The post Happy Holidays! appeared first on GrowthZone.

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Social Media 60

Beth Kanter

DECEMBER 20, 2018

Note from Beth: As we head into the holiday season and year-end giving, I invited Amy Neumann to share some thoughts about giving and her new book, “ Simple Acts to Change the World.” Guest Post: Giving the Gift of Giving by Amy Neumann. “Nothing else in life is such a maker of joy and cheer as the privilege of doing good.” — James Russell Miller.

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Strategy

Effective Database

DECEMBER 20, 2018

This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, a staff meeting, or a speech to a large group, you need to know your audience. Never assume that who you’re speaking with is “just like everyone else.” This means you should know something about them, and you should know why you’re speaking with them (e.g., is this a sales call, a pitch for a new program, just general edification?).

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Examples 45

Associations Now

DECEMBER 20, 2018

$ 30 The median hourly pay for a mall Santa, according to PayScale statistics reported by CNBC. The piece notes that “freelance” Santas can make even more. “There are guys getting $500 an hour,” explained Santa booking agency operator Dan Greenleaf, who also serves as president of the New England Santa Society. (That should help cover the costs of operations on the North Pole.).

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Virginia California Cost Examples 87

Association Success

DECEMBER 20, 2018

This second part of the Lean series walks you through ACE’s Lean problem solving process. Part One of this series introduced Peter Dudka to the ACE conversation, and looked at the basics of Lean Startup methods and tactics. The question remained: how do we apply these concepts in a real-life challenge facing associations? Back to the ACE meeting: Peter sketches out a possible path.

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Certificate Process Revenue Marketing 60