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Association Brain Food: 4.26.24

Reid All About it

The survey’s FAQ offers more information. I feel bad for kids and young adults who never played outside unsupervised, socialized without distraction, entertained themselves or, as one commenter says, been “completely present.” Mariana Fernandes at Animalz shares her team’s favorite content marketing blogs, newsletters and podcasts.

Content 266
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Use a Chatbot to Answer Members’ FAQs

Associations Now

When your members ask questions via social media, do you respond? Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media? Gather the Team. It might be hard to keep up.

FAQ 69
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Why members should have a seat at the leadership table

Nimble AMS

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. According to the 2022 Community Brands Association Trends Study , Pros prioritize technology used to improve MX. Representing member interests. Learn more.

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10 Best Event Engagement Ideas to Impress Your Attendees

MemberClicks

We will explore how technology can help and how you can best measure your results. Anticipate FAQs and answer them ahead of time. This can be done through your website, text messages, social media, on-site video screens, and message boards, and announcements. Here is how to engage your event audience more effectively.

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Tips for Preserving Your eLearning Programs

Blue Sky eLearn

Information about your team’s project management methods and tools being used – i.e. where to find project task lists or communication threads in Asana, Basecamp, Slack, etc. Education Services and Technology Vendors. A list of other key stakeholders, such as board liaisons, volunteer leaders, and subject matter experts.

Tips 211
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Get More Out of AI, Start Chatting

.orgSource

The results are amazing when you consider that a machine can write a social post or a campaign promotion in minutes. But, Don Draper and the team at Mad Men probably would not approve. How hard is it to add a bot or two to your team? Translating your member FAQs from print to dialogue might be a good beginning.

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Time for a Conference Chatbot?

Associations Now

It was a surprisingly quick and easy way to interact with their customer service team—and much better than being on hold forever. This solution would help free up staff time, enhance member satisfaction, and allow the social media staff to easily forward questions to our member service department when necessary.”.