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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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How to take your association’s online advocacy efforts to next level

Nimble AMS

E quip your advocates with the tools they need to be successful in their social media presence. Provide association-branded social media assets to ensure your advocates are prepared to post on your program’s behalf. Leverage your online community.

How To 116
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Why members should have a seat at the leadership table

Nimble AMS

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Ensure your code is easy for members to find, making it accessible on your FAQ page and member portal. . Member priorities are always shifting.

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Gen Z 101: Five facts to attract more members to your association

Nimble AMS

To help you build your understanding of Generation Z, here are five vital facts about your members born between 1997 and 2012 : Gen Z has clear social media preferences. Sure, you’ve heard of TikTok, but does your association use the massively popular social media platform? What about YouTube or Instagram?

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6 Ways Associations Can Use Webinars to Engage Members and Increase Non-Dues Revenue

Higher Logic

Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. You’ll gain a better understanding of who your members are, what they’re expecting from you, and ultimately deliver a better member experience. Onboard New Members.

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Membership Directory: Why Your Organization Needs One & How to Create One

EventMobi: Association Events

Depending on how your organization sets up membership, you can allow free access to your member directory or gate it behind a paywall (or a members-only portal). Sharing contact information Your member directory is, at its core, a list of members. So what kind of information should you include in your member directory?

Directory 147
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Membership Engagement Beyond Events: Year-Round Connections

ISAE

Is there any additional feedback you’d like to share about your event experience? Once you’ve collected all member responses, store the insights you’ve gleaned in your constituent relationship management (CRM) platform for future reference. Gamify the member experience. Host a giveaway.