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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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6 Ways Associations Can Use Webinars to Engage Members and Increase Non-Dues Revenue

Higher Logic

Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. You’ll gain a better understanding of who your members are, what they’re expecting from you, and ultimately deliver a better member experience. Onboard New Members.

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Gen Z 101: Five facts to attract more members to your association

Nimble AMS

To help you build your understanding of Generation Z, here are five vital facts about your members born between 1997 and 2012 : Gen Z has clear social media preferences. Sure, you’ve heard of TikTok, but does your association use the massively popular social media platform? What about YouTube or Instagram?

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Choose Wisely: Will an AMS or an Online Community Better Achieve Your Current Goals?

Higher Logic

But for those focusing on member experience, engagement, and growth, it isn’t the best option. An AMS investment will help your staff do their jobs better, but typically won’t do much to improve your member experience or to expand their benefits of membership. A major advantage of an AMS is automated member renewals.

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Why members should have a seat at the leadership table

Nimble AMS

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Ensure your code is easy for members to find, making it accessible on your FAQ page and member portal. . Member priorities are always shifting.

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10 Ways to Learn with Higher Logic

Higher Logic

After each webinar, you’ll be sent the recording for easy reference. Higher Logic Videos & Social Media. You can learn about specific marketing automation and online communities topics via short, live webinars with industry thought leaders and product experts. And in some cases, attendees are awarded CAE credits.

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How to take your association’s online advocacy efforts to next level

Nimble AMS

E quip your advocates with the tools they need to be successful in their social media presence. Provide association-branded social media assets to ensure your advocates are prepared to post on your program’s behalf. Leverage your online community.

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