article thumbnail

Board Member Focus Groups Tend To Be Wildly Inaccurate

Smooth The Path

When it comes to member research, and maybe even feedback, your board is not a reliable source. Board members may: Remember the good old days and want to return the association to that time. Come from a few enormous organizations with extensive resources. Have a more robust network than most members.

article thumbnail

When Decisions Get Made

Eric Lanke

The most interesting result from the member research on renewal notices is that these letters, emails, and phone calls do not serve to change most member’s minds about renewing. There was a new organization starting up in one of the spaces my association operates. Instead, renewal notices merely remind them to renew.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Association Brain Food Weekly: 5.3.19

Reid All About it

The weekly list of free educational events and resources for the association community… View from our campsite in the Superstition Mountains Wilderness east of Phoenix. It’s frustrating to have member and event attendee data spread out across the organization in different databases. Wed 5/8 at 12 p.m. 1 CAE credit.

Tucson 262
article thumbnail

Flipping The Script On Rebranding: How An Association Told It’ Story

Association Success

In the association space, we often think that advocacy means fundraising for the organization and lobbying to members of Congress on behalf of the organization’s and members’ mission. In 2016, SMPS engaged a research firm to identify perspectives, opinions, needs, and desires of our members.

Survey 113
article thumbnail

Association Brain Food Weekly: 7.9.21

Reid All About it

The weekly list of free educational events and resources for the association community…. Charlene Li believes you need order to create change —not what you picture when thinking about innovative organizations. She says, “Disruptive organizations create just enough order to allow change to happen smoothly. Training programs.

article thumbnail

How to Exponentially Improve Member Engagement at Any Association

Smooth The Path

The only thing preventing our association from becoming the top of mind resource, the organization members are trying to figure out how to become more engaged with, and the one members rave to their colleagues about is… Simply, our understanding of members. It is also not lack of budget or staff.

article thumbnail

2023 CSAE Town Hall – Updates on CSAE’s Activities and the Year Ahead

CSAE

Key highlights from the Town Hall are below: Members were reminded of CSAE’s strategic priorities: to be the champion for associations, to be the centre of excellence for the association sector and to be a model for continuous improvement in association management. They want resources on demand and equitable opportunities for engagement.

Team 40