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2016 Benchmarking Study Reveals Association Communication Hurdles Remain

Association Adviser

Each year when Association Adviser and Naylor Association Solutions launch the Association Communications Benchmarking Study , we certainly hope to see measurable improvements in the ways associations communicate with members. Create a master calendar with dates & times for all member touchpoints: [link] @AssocAdviser.

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No more masses for association marketers

Aaron Wolowiec

The 2016 Association Email Marketing Benchmark Report analyzes nearly 2 billion emails sent by associations in 2015. We’ll delve into the findings shortly, but first, Informz points out marketing automation technology has transformed the way associations communicate. Friday had the highest weekday open rate at 37 percent.

Marketing 140
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No more masses for association marketers

Aaron Wolowiec

The 2016 Association Email Marketing Benchmark Report analyzes nearly 2 billion emails sent by associations in 2015. We’ll delve into the findings shortly, but first, Informz points out marketing automation technology has transformed the way associations communicate. Friday had the highest weekday open rate at 37 percent.

Marketing 140
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Onboarding for Retention: How to Engage New Members for the Long-Term

Higher Logic

Getting your new members involved in your online community from the start is a good way to build future engagement and retention. Measure both the importance of the campaign and each element within it against the perceived member value. Tip: Customize your online community home page. Tip: Create a “Welcome Campaign.”

How To 226
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The Importance of Language for Your Community

Higher Logic

Using the right language – beyond "online forum" or "collaboration platform" – when referring to your community will help the community function in the intended way. Leverage the Power of Language in Your Online Community. How you communicate with them matters.

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PREVIEW: Key Findings from the 2016 Community Benchmarking Study

Higher Logic

Your organization’s community success relies not just upon organizational goals, but also upon your community manager’s ability to create an engaging ecosystem. The average EBS for the 2016 study is 79, up 19 points from 2015. Messages to members. How organizations can do more with less for their community management.

Survey 120
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Integrate for Success: 3 Sweet Results of AMS Integrations

Higher Logic

The wheel is moving toward a better member experience. Result 1: Your content becomes more relevant to your members. Your members like receiving emails from you when the emails are about something they’re interested in. Like IASBO, they’ve broken out their member types and now send personalized content for each member.

Software 159