article thumbnail

Association Brain Food Weekly: 12.2.16

Reid All About it

13 association management experts (including yours truly) make some predictions for 2017 in a new e-book from Aptify. Leverage your AMS data to customize your membersexperience online, ensuring they log in more often, read your content and register for that next big event. 2016 Learning Trends, 2017 Learning Forecast.

San Jose 188
article thumbnail

Association Brain Food Weekly: 12.2.16

Reid All About it

13 association management experts (including yours truly) make some predictions for 2017 in a new e-book from Aptify. Leverage your AMS data to customize your membersexperience online, ensuring they log in more often, read your content and register for that next big event. 2016 Learning Trends, 2017 Learning Forecast.

San Jose 150
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Association Brain Food: 6.23.23

Reid All About it

As Sheri Jacobs and Lisa Boylan say, AI policies “serve as essential guardrails, guiding associations on how to manage and harness the power of AI technology effectively.” However, their event experience—and your sponsors’ satisfaction—would improve if they did. Renew: Is Your Member Renewal Journey Magical or Miserable?

Metro 195
article thumbnail

Association Brain Food Weekly: 1.13.17

Reid All About it

Learn about the community lifecycle and how the role of your community manager evolves in each stage. Understand how to differentiate between proactive and reactive tactics, and how both are equally as important – but for different reasons. Take away tips to enhance your member engagement. Tue 1/17 at 12 p.m.

article thumbnail

Association Brain Food Weekly: 1.13.17

Reid All About it

Learn about the community lifecycle and how the role of your community manager evolves in each stage. Understand how to differentiate between proactive and reactive tactics, and how both are equally as important – but for different reasons. Take away tips to enhance your member engagement. Tue 1/17 at 12 p.m.

article thumbnail

A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

I urge my clients to study data to understand how to deliver the individualized service their members want. Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly.

Las Vegas 100
article thumbnail

Association Brain Food Weekly: 1.20.17

Reid All About it

I could get on my soapbox about this topic, but you’d probably rather listen to Chris Kasmark at DelCor – he lays out four reasons why your association should rethink how you handle IT. Inquiring minds want to know: where’s association management software heading in 2017? – How to Get Your Event Website Noticed.

LMS 150