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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Tiny Kindnesses to Improve Our Member Experience

Smooth The Path

Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. And those stickers only cost the TSA a few cents each. What bits of your member experience feel like drudgery for members?

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How to get your board on board to adopt new association management software (AMS)

Nimble AMS

Consider highlighting the following features and how they can benefit your organization: Lower total cost of ownership. Consider highlighting the following features and how they can benefit your organization: Lower total cost of ownership. Your board might be concerned about the initial cost of a new AMS.

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How to Budget for Upgrading Your Association Management Software

MemberClicks

If you’re wondering how to improve organizational efficiency and effectiveness in your association, it comes down to having the right AMS. So how do you know what features to look for and how to budget for an upgrade? In this blog we’ll walk you through how to get started. What is association management software?

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How to attract new members in a budget-conscious world

Nimble AMS

Offer a free trial membership – such as a one-month trial – that gives potential new members a preview of what it’s like to be a member. Be sure to have a communications plan in place to make these trial members feel welcome and see immediate value so they’ll be more inclined to join when the trial membership expires.

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How to successfully recruit and retain staff with innovative technology

Nimble AMS

How to find the right technology for your association. Discovering the best technology for your organization can make or break an employee’s experience. If a staff member is frustrated with your current technological configuration, it can add stress and extra work to their role. Download now. Take the next step.

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How to prepare your association for the unknown

Nimble AMS

But it’s really all about using digital technologies to create or modify business processes and customer experiences to meet changing business and market requirements. It’s time to think, plan, and build digitally so you can work more efficiently, deliver a better member experience, and remain resilient no matter what the future brings.

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