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Tiny Kindnesses to Improve Our Member Experience

Smooth The Path

Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great.

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eLearning Pricing Models: 5 Ways to Price Your Courses

Forj

Are you creating new eLearning courses to provide value to members and bring in revenue for your association’s learning business? If so, you’ve probably encountered the challenge of how to price those courses. Pricing them too high may deter members from investing. Let’s dive in to find out.

Price 172
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How to boost association revenue with innovative technology

Nimble AMS

Leveraging modern software at your organization can help you provide an excellent member experience and ensure you remain a valuable member resource. With a superior member experience, your association can increase member acquisition and grow revenue. Here’s how: 1. Personalize member experiences.

Revenue 113
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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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How to innovate at your member-based organization in 2023

Nimble AMS

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Here’s how to get started. Career center solutions.

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What is Customer Experience (CX)? Crash Course

Fonteva

CX is a relatively new field of business strategies that all types of organizations can use to ensure their customers, clients, or members have their voices heard and problems addressed. The customer experience can be actively studied and strategically improved through CX management to create a seamless experience.

Course 52
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Key Insights And Tips For A Better Member Experience

Disciple Media

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.