Higher Logic

MAY 29, 2020

If a document like this doesn’t exist, hold some informational interviews with your executive director and the head of the board to figure out what the association's main goals are for the upcoming year. This is how you can prove your new member community will be a valuable technology investment. Example: “X platform is cheap/free.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Nimble AMS

DECEMBER 3, 2021

Here are some examples of areas of board member expertise and how you can speak to them effectively: . Executive – Most of your board members will look at the big picture and need to know how this investment will help the entire organization. For example, explain how online community functionality can help them.

How To 126

How To Software eBook Technology 126

Delcor

SEPTEMBER 15, 2023

The sponsor ensures that appropriate resources are available — for example, the budget to hire a competent project manager and business analyst. Staff must understand how the new system will benefit them as users, improve the member experience, and help the organization achieve its goals. Lack of clear value proposition.

Project 96

Project Analysis Team Leadership 96

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Software Member Experience 52

Association Freak

MARCH 26, 2021

But ultimately, it means a unified member experience. But, too often, it results in thoroughly produced and documented yet ineffective nonprofit integration processes. A common pitfall is trying to employ a unified, well-structured, thoroughly documented process that looks great on paper. Here is what it looks like.

Process 72

Process Team Member Experience Software 72

Membersuite

MAY 25, 2021

Document how the existing AMS holds your association back and prevents it from leveraging opportunities. Perhaps one of these examples will resonate. Your AMS isn’t integrated with other systems so staff and leaders can’t access the data and reports they need to understand member/customers and make decisions. Well…you can!

Software 170

Software Leadership Project System 170

MemberClicks

OCTOBER 11, 2023

For example, if your nonprofit association is focused on supporting the business activities and interests of its members, it will qualify for 501(c)6 status. Your values are what your organization and members stand for. How long does it take to start a 503c nonprofit? Submitting this form by mail, fax, or online. Cost is $50.

Illinois 52

Illinois How To Chicago Software 52

Delcor

SEPTEMBER 14, 2023

For example, the RACI matrix spells out who must be consulted and informed about different aspects of the project. They must let staff know about anticipated changes in responsibilities, workflow, reports, and the member experience. Luckily, simple tools are available to help a team identify key communication needs.

Project 97

Project Analysis Team Communications 97

Nimble AMS

NOVEMBER 11, 2022

The association management software (AMS) leverages artificial in telligence , predictive analytics, and automation to assist your staff as they increase efficiency, become data-driven, and improve the member experience. But did you know that Nimble AMS was built to empower Salesforce administrators ? Salesforce Flows.

Software 117

Software Tools Survey Member Experience 117

Nimble AMS

JULY 27, 2021

A new AMS system offers the opportunity for your association to operate more efficiently, drive more revenue, and deliver a better member experience. When you begin talking about ways to make further process improvements and refine your AMS solution, be sure to identify and document your priorities. Clarify your priorities.

System 148

System Association Management Project Tips 148

EventMobi: Association Events

SEPTEMBER 28, 2023

Helping members grow their business For professionals and businesses, being part of a member directory can widen their network and lead to new opportunities—whether it’s obtaining a business partner or getting new customers. This will ultimately help their business grow and thrive, and improve their member experience.

Directory 147

Directory Organization How To Kansas City 147

Reid All About it

OCTOBER 6, 2023

Once again, I’m asking for good examples of association (or association foundation) websites that feature an industry careers section. This page from SEMI about the semiconductor industry is an example of what I mean. In case you missed it, they described Open Space and its advantages, and shared a few association examples in part one.

Revenue 257

Revenue Certificate Tools Innovation 257

.orgSource

OCTOBER 1, 2023

Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly. This is especially helpful when the instructions are complicated. Purchasers can receive product information without having to leave the sales site.

Las Vegas 100

Las Vegas Marketing Software Tools 100

.orgSource

FEBRUARY 12, 2024

For example, an organizational goal of increasing membership by 10 percent, could include joint objectives for membership and marketing teams related to web and social media traffic, new prospect identification, renewing lapsed memberships, and closing new ones. I’m a big believer in documentation. Circulate the feedback broadly.

Marketing 88

Marketing Team Social Media Communications 88

Aptify

MARCH 26, 2021

This includes things like: plugin-based architecture, app containers, and open documentation. Get useful insights that help you make smarter business decisions, build stronger relationships, and ultimately provide a better member experience. Case management – Manage and track customer support and help desk communications.

Software 72

Software Association Management Organization System 72

MemberClicks

DECEMBER 14, 2021

What is a Member Journey Map? The Benefits of Member Journey Mapping. 4 Steps to Create a Member Journey Map. Member Journey Map Example. With this crucial info, you’ll be able to outline how your members interact with your organization and enhance your member experience.

Member Experience 52

Member Experience Social Media Examples Member Engagement 52

MemberClicks

DECEMBER 14, 2021

You’ll learn: What is a Member Journey Map? The Benefits of Member Journey Mapping 4 Steps to Create a Member Journey Map Member Journey Map Example. With this crucial info, you’ll be able to outline how your members interact with your organization and enhance your member experience.

Member Experience 52

Member Experience Social Media Examples Member Engagement 52

MemberClicks

DECEMBER 14, 2021

You’ll learn: What is a Member Journey Map? The Benefits of Member Journey Mapping 4 Steps to Create a Member Journey Map Member Journey Map Example. With this crucial info, you’ll be able to outline how your members interact with your organization and enhance your member experience.

Member Experience 52

Member Experience Social Media Examples Member Engagement 52

Nimble AMS

JULY 2, 2020

Here are a few examples of how associations can use Nimble AMS and Salesforce platform functionality to keep staff working together, even when they’re in different locations. With Chatter, employees can “follow” people and documents to collaborate on opportunities, service cases, campaigns, projects, and tasks.

Tips 78

Tips Process Report Software 78

Higher Logic

JULY 27, 2017

Public-facing websites often include downloadable content in the form of offers, while online communities contain more robust file libraries where members can view or download documents. Look at what your most popular documents and offers discuss and use that information to determine what your members want to learn more about.

Content 136

Content Marketing How To Library 136

.orgSource

MAY 15, 2023

For example, an organizational goal of increasing membership by 10 percent, could include joint objectives for membership and marketing teams related to web and social media traffic, new prospect identification, renewing lapsed memberships, and closing new ones. I’m a big believer in documentation. Circulate the feedback broadly.

Marketing 88

Marketing Team Social Media Communications 88

Reid All About it

JUNE 23, 2023

Learn how to draw insights from your data, use personalization and automation to create a compelling, cohesive and frictionless member experience through the renewal process. Hear how to unlock a deeper understanding of the journey members go through to engage with your association and renew. 1 CAE credit. More info/register.

Metro 195

Metro Strategy Technology Marketing 195

Aptify

JUNE 3, 2021

Here are some things to consider: Your membership management software must have robust analytical and reporting capabilities, but not at the expense of the user experience. For example, it should: Allow staff to quickly determine if someone is already in the database. In addition, your membership management software should help.

Membership Management 72

Membership Management Software System Committee 72

Reid All About it

DECEMBER 1, 2023

Learn about audit findings such as absent documentation, errors in the financial closing process, and common accounting errors within nonprofits. Explore internal control issues that lie beneath the surface and give rise to audit findings. 1 CMP credit. . More info/register. More info/register.

Arlington 268

Arlington Technology Strategy Los Angeles 268

MemberClicks

MAY 20, 2022

Professional associations should provide new members the opportunity to proudly display proof they belong to your organization. A certificate is a perfect way for members to show off their membership, whether it’s framed in their home or office or using it as documentation to prove their membership for employment or networking purposes.

Certificate 52

Certificate Tips Membership Management Organization 52

Protech

JUNE 13, 2023

For example, a small association in its first year of operating might just use a few simple spreadsheets and documents to track member engagement and plan meetings. Not only will this increase your organization’s overall efficiency, but it could also lead to more positive member experiences and higher retention rates.

Software 52

Software Learning Management System Tools Association Management 52

Higher Logic

MAY 9, 2017

Videos, MP3 files, written documents, and recorded webinars are just a few of the options flexible LMS systems offer. For example, an Excel learning path may end in an Excel certification that takes five courses to complete. With the right LMS software, you can create courses for each of these learning types. Assessments.

Learning Management System 220

Learning Management System System LMS Software 220

Reid All About it

OCTOBER 13, 2017

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!

DC 150

DC Washington Content Tools 150

Reid All About it

DECEMBER 7, 2018

See examples of eLearning courses, and get ideas and inspiration to take back to your own projects. From the member’s perspective, the line between “chapter” and National is blurred. Find out how to tap the opportunity this presents through a process designed to examine the member experience from their viewpoint.

Washington 186

Washington DC Library Tips 186

Reid All About it

MAY 24, 2019

Find out how to structure a process that results in an objective decision that eliminates bias, properly documents the decision, and provides a structure for similar decisions in the future. Leveraging Member Data to Create Unique Online Experiences. Find out how to create better online experiences using member data.

DC 170

DC Illinois Washington Content 170

Reid All About it

OCTOBER 29, 2021

6% have no formal, documented strategy for their virtual conference. Instead, when you hear crickets, he suggests you ask board members to use specific language—he shares several examples—to express their stance on an issue or proposal. 5% say they will offer another virtual conference in the future. Flexible work model.

Revenue 195

Revenue Survey Leadership Education 195

GrowthZone

NOVEMBER 8, 2022

. “We’re using GrowthZone to drive significant process improvements that make our member experiences remarkable and consistent. By using GrowthZone, tasks and project templates we are able to ensure our ‘member journeys’ are clear, documented, and followed by all within our organization.

Process 78

Process Directory Software Revenue 78

.orgCommunity

JUNE 4, 2019

It involves harnessing computing power to solve problems and to deliver new and more meaningful member experiences. Garth Jordan’s presentation on the Healthcare Financial Management Association’s transformation at.orgCommunity’s 2019 Innovation Summit is a great example of what organizations strive to achieve.

System 40

System Innovation Technology Team 40

MemberClicks

MAY 13, 2022

Choose staff members who will regularly use the software, as well as those who will use it for more specific features (such as your events manager, for example). Your software is meant to make life easier for these team members, so their opinions should carry significant weight throughout this process. Financial Management.

Software 52

Software Association Management Price System 52

Association Analytics

MARCH 16, 2023

A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and member experience.

Strategy 317

Strategy System Team Review 317

Reid All About it

FEBRUARY 10, 2023

. – For the Love of Events ROI Hear different perspectives on measuring your event’s ROI and driving a better member experience. Learn about meaningful survey questions to provide actionable insights, examples of insights and trends to improve the member experience, and the event planning and data journey to increase your events ROI.

Blended Learning 39

Blended Learning LMS Ohio Technology 39

Higher Logic

AUGUST 13, 2019

and I thank you for the tips, lesson plan ideas, and even attached documents!! (I I am grateful for your spirit of generosity, which, by example, makes me a better teacher and human being!”. Theatre Education Community Member. I get a strange comforting feeling when I see the digest in my inbox!)

Education 24

Education eBook Resources Library 24