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7 Situations Where Customer Communities Improve Customer Experience

Higher Logic

Each answer becomes part of your searchable knowledge base that grows in value as more questions are answered, videos are added, and content is written. An online community platform helps firms improve return on marketing investment by 33% ( Aberdeen ). Download our eBook for more details: 3. Did you know? Did you know?

eBook 194
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Association Brain Food Weekly: 5.29.20

Reid All About it

Virtual event ebook. Ellipsis Partners and Achurch Consulting have been burning the midnight oil on a virtual events ebook that’s definitely worth checking out. Participants posted their topics on e180’s Topic Market and sent invitations for one-on-one or group Braindates—video chat discussions on the Braindate platform.

San Diego 259
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5 Reasons Your Executives Don’t Participate in Your Online Community (And How to Fix It)

Higher Logic

The best online community software makes it easy for you to sign in as executives or impersonate them so important announcements look like they came directly from senior leadership. Do they want to know more about trends in the market and what your members want? Hold quarterly Ask-Me-Anything (AMA) events. Don’t See Value.

How To 266
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Wednesday Buzz: How to Get Results Using Video

Associations Now

Everyone’s always talking about video, but what are some legitimate ways to use it for lead conversion? From big businesses to small nonprofits, there’s a huge question floating around: How can video be integrated into existing marketing efforts? Focused on leadership and education? Other Good Reads.

Video 40
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Association Brain Food Weekly: 10.12.18

Reid All About it

Harvard Business Review says, “Translators play a critical role in bridging the technical expertise of data engineers and data scientists with the operational expertise of marketing” and other front-line managers. How to explain content marketing to anyone. Content Marketing Institute ). New Yorker ). 1 CAE credit. .

DC 170
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Association Brain Food Weekly: 3.30.18

Reid All About it

Way off-topic: Check out my Grabbing the Gusto blog if you’d like to check out the list of recipes I’ve made this week or plan to make in the coming week, and my list of recommended fiction and non-fiction ebooks (including cookbooks) on sale right now. Presenter: Jenny Stanfield, Director, Sales and Marketing, Engagement Unlimited.

Project 150
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Q&A: A Balanced Approach to Member Engagement

Association Adviser

Association boards and leadership should discuss the type of information they want to post on social media and what safeguards they should enact to protect members’ personal information. Did the survey explore the use of video? Are we seeing more use of video or is this number relatively stable? Video was No.