November, 2014

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How To Build Better Board Engagement

Wild Apricot

'Are a few of your board members doing all of the "heavy lifting"? Would you like to re-energize your board? Here''s a new guide that offers tips for building better board engagement.

How To 317
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Schedule Some Time at the Front Desk

Reid All About it

'I have a question for association, membership and marketing execs: How often do you pick up the phone at the front desk or in the call center? Nina Simon is the Director of the Santa Cruz Museum of Art & History and blogs at Museum 2.0. Her “guilty pleasure” is a smart idea. She also told me she spends about ten hours a month in the galleries with visitors.

Maine 271
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Five Tips for Overcoming Your Fear of Sales

Spark Consulting

'One of the toughest things in marketing is crossing over into sales. While our end goal is to get people to buy what we’re selling, no one wants to be this guy –> So how do you get one (sales) without the other (obnoxious dude everyone avoids at parties)? Understand that selling is really about matching problems to solutions. (Which also means that if your solutions don’t match their problems, you need to be willing to walk away.).

Tips 257
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What Birthdays Mean at 38-Years-Old

KiKi L'Italien's Acronym Soup

'I woke up this morning at 3 a.m. with a surge of energy and a house full of sleeping family members. I thought about trying to go back to sleep, but after a few minutes decided the effort was futile and headed upstairs to brew some coffee and read. It is my birthday today and I am now 38-years-old. Lately I''ve been investigating spirituality and trying to be open to what the universe is trying to tell me.

Missouri 167
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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What Happens When Non-Board Members Attend Board Meetings?

Eric Lanke

'image source We did something brand new at our latest Board meeting. For a while now, our Board has been organized into three task forces--each focused on one of the three strategic priorities of the organization. These have been task forces of the Board, meaning the only Board members served on them, and they have traditionally met at each of our two-day Board meetings.

Resources 165

More Trending

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Member Engagement Buzz, Bench Warmers Or Change Makers & More

Wild Apricot

'This week''s link round-up offers 5 posts on member engagement; insight into Millennials and why you should consider having them on your board, as well as the Top 150 Nonprofit Blogs.

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Social Media ROI in Dollars & Cents – Your Questions Answered

YourMembership

Last week we held YourMembership’s November Thought Leadership webinar Social Media ROI in Dollars & Cents , with Ben Martin, CAE, noted speaker and Chief Engagement Officer for Online Community Results. In conjunction with the upcoming release of the second edition of Online Community Results’ Online Community Software Selection Guide , Ben joined us to tackle the interesting topic of how to build and identify the ROI on an association’s social media efforts.

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More Tips to Improve Your Open Rate

Spark Consulting

'Tips to help your blast emails shine, Part 2: Personalize it – It’s 2014. We all have the ability to send emails to “Dear Elizabeth” rather than “Dear Colleague” so be sure to call people by name. Be a real person – Write like you would talk to someone, not like the first draft of a Business Communications 101 project. Avoid jargon and acronyms – This is hard in associations, but do your best and be sure to define any acronyms you do use.

Tips 244
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The Importance of Community

Jamie Notter

'“Community” is a big word in my circles, particularly in this day and age of online communities. There seem to be a lot of people in organizations who fret about their need to “build” community for their members or customers, and for large companies this extends to employee communities as well. And while there is nothing particularly wrong with those efforts, they are focused mainly on creating an online space that captures people’s attention and provides opportuni

Maine 146
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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Association Staff as Facilitative Leaders

Eric Lanke

'image source I recently participated in a workshop to learn how to be a better facilitator, and to teach others to do the same. Going into the session, I saw a lot of potential application to the work my staff and I do with the various committees and task forces in our association. Coming out of the session, I saw even more. Generally speaking, the session leader said, the job of the facilitator in any group setting is to ensure the group achieves a good outcome, not to drive them towards any p

Committee 147
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Next Generation Learning: Tech 14

Aaron Wolowiec

'This month’s guest blog post is by Amanda Batson, education architect and consultant for ADB Partners, LLC , who will be speaking at ASAE’s Technology Conference and Expo. Twitter users can follow the conference using #Tech14 or @techconf. If you’d like to contribute a post, contact Kristen Parker at Kristen@eventgarde.com. Amanda Batson, education architect and consultant for ADB Partners, LLC.

Education 151
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Adding Mission to Your Volunteering: Webinar Presentation & Video

Wild Apricot

'Here is an overview of the Mission-Driven Volunteering Webinar we held this week as well as links to the full slide presentation and one-hour video for those of you who weren''t able to attend.

Video 245
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Marketing for Success: Customize Association Content for Purpose, Audience, Delivery Channel

YourMembership

Before you create marketing content or distribute association communications, ask yourself: What do I want to achieve? Am I delivering the right message to the right audience? How can I distribute content most effectively to the right people? It seems like a simple approach, but many associations mistakenly believe that “some is good, but more is always better” when communicating with members.

Content 150
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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Fighting fury with F.I.R.E.

Virtual

'The “bad” Board member. Every Board has one. Just say their name and people roll their eyes. This person exists on nearly every Board, but takes on different forms. Sometimes it’s a person who is intentionally disrupting the group’s activity. Sometimes it’s a person who monopolizes discussion. Sometimes it’s a person who is abusive to his peers and staff.

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Adapting Mission Driven Volunteering for Small Associations

Mariner

'Earlier this month, Elizabeth Weaver Engel MA, CAE ( Spark Consulting LLC ) and I were excited to participate in the first Wild Apricot Expert Webinar to talk about our favorite topic: Mission-Driven Volunteering. The session was well-attended and there. were lots of questions - too many to cover in the hour so we created a blog post to continue the conversation.

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Breaking the Ice

Eric Lanke

'image source Last week I wrote about a facilitation workshop I recently attended--a workshop to learn how to be a better facilitator and how to teach others to do the same. I got a lot of takeaways that are relevant to the work I and my staff do with our association''s Board, committees, and task forces. Here''s another. When facilitating a meeting of association members, think about what “ice” needs to be broken.

Team 146
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Bonus content: Event Garde e-news – December edition

Aaron Wolowiec

'Kim Harwood, president, Results and Hand Software, LLC. Q & A with Kim Harwood, President, Results at Hand Software, LLC. Q: If you were a Christmas ornament, what would you look like, and why? A: Well, I just returned from Florida and got a bit too much sun, so I would be red with a cheery warm glow! Q: Think “Survivor” or another reality survival show.

Content 149
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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22 Free Non-profit Webinars for December 2014

Wild Apricot

'It''s Black Friday and you won’t find a better deal than the 22 free non-profit webinars in our monthly round-up!

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The First Step in Association Website Design: Selecting the Right Domain Name

YourMembership

Your website is the central piece of your association’s member service. But before design and content, the first step in creating your association’s website is to select and secure the most effective and relevant domain name (meaning your URL address – www.DomainName.com). The Internet is maturing, making it harder and harder to find a relevant, effective, easy-to-remember and available domain name.

Process 150
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Does Your Association Have a Private Online Social Community?

Virtual

'The legendary Augusta National Golf Club is home to the annual Masters Golf Tournament, and it’s one of the finest golf courses in the world. But beyond the club’s reputation for world-class golf, it’s also one of the world’s most exclusive social clubs. Augusta’s 300 members include Fortune 500 CEOs, former cabinet officials and the top two men on the Forbes 400 ranking of the wealthiest individuals, Bill Gates and Warren Buffett.

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People at the Top: Make Your Choice on Culture

Jamie Notter

'Having spent a fair amount of time over the last few months with CEOs in organizations with amazing cultures, I’ve been thinking about the role of the CEO. I’ve written about this before. It sort of bugs me that the CEOs have so much sway over culture, but they do. It’s not that other employees can’t shape the culture–they absolutely can.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Learning and Growth

Eric Lanke

'I''ve been writing about a facilitation workshop I recently attended--a workshop to learn how to be a better facilitator and how to teach others to do the same. And it''s probably time I mentioned that it was organized and led by Jeffrey Cufaude of Idea Architects. I got a lot of takeaways that are relevant to the work I and my staff do with our association''s Board, committees, and task forces.

Committee 130
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More than turkey and stuffing

Aaron Wolowiec

'And so it begins. Thanksgiving is upon us, and soon we’ll be spending the day with family and friends, gorging on our favorite foods, watching football and talking about our many blessings. Yep. Thursday kicks off the holiday season. So now what? Try starting with “thank you.”. “This is a great opportunity for organizations of all sizes to show their gratitude for customers,” said John Foley, CEO of interlinkONE and Grow Socially.

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Recruiting Members For Keeps – Free Expert Webinar

Wild Apricot

'Here are the details about our next Expert Webinar session: Recruiting Members for Keeps – Thurs. December 11 at 1:00 PM (Eastern).

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Technology, your association, and your members. Where do you stand?

YourMembership

How do you go about making decisions involving the technology needs for your association that enable you to serve your members more effectively? We asked that question last week in our webinar, Make the Right Choice: Eva luating Technology for Your Association. In the 15 years I have been involved in the association management software industry I have come to realize that an association’s technology capability is one of the leading indicators of not only how effectively they currently serve thei

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Fifteen Minutes of Privacy

Virtual

'Andy Warhol famously said that in the future everyone will have fifteen minutes of fame. Nowadays, it seems like in the future everyone can aspire to fifteen minutes of privacy. And whether it’s illicit photos of Kate Upton showing up online or my kids living their lives out loud on Instagram, Twitter and Facebook, we no doubt have less privacy now than ever before.

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Cracking the Culture Code: Blogging

Jamie Notter

'This is a guest post from Eric Lanke , the CEO of the National Fluid Power Association. This is the fifth in a series of posts he’s writing about how he, as a CEO, is building and sustaining an intentional culture in his organization, a national trade association. His first four posts were on : (1) The use of very specific language in the office to help ensure staff are focused on the needs of actual members; (2) how professional education in the industry or profession your association represe

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15 Books to Jumpstart Your Creative Mojo

Idea Architects

'She leaned across the table and whispered to me in the most conspiratorial tone, "I''m suffering from a bit of creative ennui." She pulled back and let out a simultaneous guttural laugh and moan that caused others in the coffeehouse to look our way, "Oh who am I kidding, I am fresh out of both ideas and inspiration." "What am I to do?" wailed my generally stalwart companion.

Austin 125