Personalize the Member Experience, Increase Retention

YourMembership Blog

Membership Software Association Management Software. Associations. Pricing. Management Team. Ideas to help you engage, empower and retain members. Being Thoughtful Takes a Minute… June 12th, 2012 | Posted in Member Engagement + Retention. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. Membership Management.

How Associations Can Improve The Member Experience Through Technology

Nimble AMS

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? As a member-based organization, how can your association go about embracing innovation?

What Will Association Management Software Look Like in 5 Years?

Socious

With netbooks under $200, computers and software are some of the few things that are going down in price and up in availability. Download Your Free Report of 9 Consumer Trends That Affect Associations. But what does that mean for association management software?

Beware of Dogfooding in Association Management

Association Subculture

One of the things we struggle with in associations is the development of new programs and services. Bargaining: "What if we adjust the pricing? members) want. Just a fun video that everyone has already seen, but it''s totally worth a re-watch.

5 Factors that Can Make or Break Your Association Website Redesign

Socious

The Challenges in Redesigning Your Association’s Website. That doesn’t even get into branding, navigation, or walking your loyal members through the transition. By doing your due diligence in the planning stage, you’ll help ensure that your new website is successful and meets staff, customer, and member needs. If you don’t, your redesign could fall flat, or worse, chase valuable members and prospects away. 5 Crucial Factors in an Association Website Redesign.

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6 Compelling Reasons to Consolidate Your Association’s Technology Systems

Socious

As an association professional, what you do makes a difference every day. You’re working to improve your members’ lives or make meaningful social and legislative changes. So to be as effective as possible, they buy association-specific software systems.

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The evolution of member benefit priorities throughout the career journey

Aptify

A recent Community Brands study shows that members rank the priority of benefits differently as they move through their careers. Is your association ready to meet their changing needs? The study’s findings suggest that members join organizations for different reasons than why they stay.

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WJ Weiser and Associates Grows into the Largest AMC for U.S. Healthcare Associations

Association Adviser

I started WJ Weiser and Associates in 1988. Prior to that, I worked for Baxter Healthcare in their physical therapy (PT) department as a finance manager. My first client was a national association that was losing money and members.

Association Brain Food Weekly: 5.10.19

Reid All About it

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Noel McWilliams, Sponsorship Manager for Cvent.

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How Much Does an Event App Cost?

Socious

If you’re considering creating a mobile app for your members, you’re not alone. Associations commonly use event apps for their national or international conferences because they let members access event details easily while they move between sessions. Factor #2) Member Value.

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Association Brain Food Weekly: 8.22.16

Reid All About it

– Social Media 201: Content Curation, Time Management and Audience Engagement. What I Know For Sure About Leadership (Association Chat on Huzza). Building a Better Digital Strategy for Member-Based Organizations (Thirty on Thursday).

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Member Organizations: Listening Plus Action for Best Results

YourMembership Blog

Membership Software Association Management Software. Associations. Pricing. Management Team. Ideas to help you engage, empower and retain members. Whether you are a member-centric organization or a corporation, listening is not enough. Associations.

Daily Buzz: Predicting Future Success

Associations Now

Also: Engage members to keep them around. You can’t use a crystal ball to forecast the future success of your association—but you can use predictive analysis to get insight into what that might look like. And in order to personalize the member experience, you need data.

Putting the Member at the Heart of Your Association’s Activities with a Modern AMS

Nimble AMS

Many membership-based organizations are moving to enterprise customer relationship management (CRM) platforms as the foundation for their association management software (AMS). It’s an approach that puts members at the center of an association’s activities. And, isn’t that what your association aims to do? Aren’t your activities focused on member engagement, acquisition and retention?

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Become a Member (Again) - Friday Fix

YourMembership Blog

Membership Software Association Management Software. Associations. Pricing. Management Team. Ideas to help you engage, empower and retain members. September 14th, 2012 | Posted in Member Engagement + Retention , Membership Management. Pricing.

5 Reasons You Need to Integrate Your Online Community and CRM Today

Higher Logic

Unless your business technology, including your online community platform, association management system (AMS) or customer relationship management software (CRM) talks to one another directly, the information they collect won’t reach its potential.

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Association Brain Food Weekly: 6.27.16

Reid All About it

Enough of my kvetching, here’s the list of webinars and other events for the association community for the week of June 27. As an industry, we’ve been secretive about what goes into AMS pricing. Presenters: Johanna Kasper and Eric McDonald, Engagement Managers, Aptify.

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Association Brain Food Weekly: 5.12.17

Reid All About it

Your weekly list of free webinars and events for the association community… How are associations using learning technologies? If you work for a membership organization, please participate in the Association Learning + Technology survey. Association Chat).

Five Things Associations Can Learn From Amazon

YourMembership Blog

Membership Software Association Management Software. Associations. Pricing. Management Team. Ideas to help you engage, empower and retain members. Five Things Associations Can Learn From Amazon. January 25th, 2012 | Posted in Membership Management , Social Media and Business Trends. I can already hear my association friends and colleagues tapping on their screens to x out of this blog post. Member Engagement + Retention.

Association Brain Food Weekly: 1.20.17

Reid All About it

Monday, January 23 is Community Manager Appreciation Day (#CMAD). If your association has a community manager, I know you already appreciate him or her because your online community would likely fail without their attention. Association Chat.

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Association Brain Food Weekly: 1.13.17

Reid All About it

Not only will this report help you benchmark your association’s membership marketing efforts against nearly 1,000 other associations, but you’ll pick up ideas for improving recruitment and retention tactics. Here’s a great idea for associations: a Talent Council.

Association Brain Food Weekly: 1.13.17

Reid All About it

Not only will this report help you benchmark your association’s membership marketing efforts against nearly 1,000 other associations, but you’ll pick up ideas for improving recruitment and retention tactics. Here’s a great idea for associations: a Talent Council.

SCD Group: Mobile Tools Impact Expectations of Association.

SCD Group

AMR Management Services. Stronger by Association. Mobile Tools Impact Expectations of Association Members. As you and other association professionals know, member experiences in their daily lives greatly influence their expectations from their associations.

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