Association Analytics

JANUARY 30, 2023

Let’s break down several scenarios to show how data analytics can help improve the member experience. Dig Below the Surface to Find Gaps in Member Retention It’s likely that your organization measures retention rates, but are you looking at the surface or digging in below the aggregate level ?

Member Experience 321

Member Experience Analysis Course Survey 321

Association Analytics

FEBRUARY 20, 2024

Not surprisingly, a 2020 report from Wild Apricot showed that 68% of organizations have difficulty growing membership. Besides facing competition from free online sources of continuing education and mentorship, it can also be a challenge for associations to communicate their value, especially when it comes to younger generations.

Strategy 169

Strategy Social Media Discount Newsletter 169

Reid All About it

APRIL 19, 2024

If you work with chapters, components or affiliates, this post will give you a sense of how it will feel to hang out with your community at CEX: Association Component Exchange hosted by Billhighway, Impexium and Mariner Management in Chicago on May 7 or in DC and online on May 10. Gain a deeper understanding of lapsed members.

Newsletter 250

Newsletter Content Social Media Education 250

Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Nimble AMS

MAY 25, 2022

Like it or not, in our digital-driven world, non-members will evaluate how your association leverages innovative technologies to determine whether your organization is worth joining. To deliver a member-centric experience at your organization, you’ll need the right technology. Offer career path information.

Innovation 130

Innovation Technology How To Recruiting 130

Aptify

NOVEMBER 5, 2020

Here are some tips for creating member onboarding emails that make new members feel connected with your organization and set the stage for a relationship that will last for years to come: Start simply. Start by thanking new members for their membership. Personalize the member experience whenever you can.

How To 148

How To Newsletter Examples Communications 148

Reid All About it

APRIL 12, 2024

Even well-meaning learners who’ve paid for online courses and conferences are apt to click away if their attention wanes during your program. Katrina Ciccarelli McAfee at Association Analytics shares a three-step strategy for improving new member acquisition. Distraction is an occupational hazard for all of us. Gen Z education.

Revenue 256

Revenue Strategy Price Newsletter 256

Higher Logic

MAY 29, 2020

While the way you align your proposed member community with your executives’ goals will vary by association, five of the most common priorities you might find in the strategic plan include new member acquisition, member engagement and retention, non-dues revenue growth, advocacy and legislation, and maintaining relevance.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Reid All About it

JANUARY 26, 2024

Facilitation course : I normally don’t feature paid programs here, but this 12-week course is designed by two guys I really respect: Lowell Aplebaum of Vista Cova and Aaron Wolowiec of Event Garde. The spring cohort for their Association Facilitator Certificate Course begins on March 11. Fri 1/26 at 12:30 p.m. – 1 CAE credit.

Survey 256

Survey Project Strategy Education 256

Reid All About it

NOVEMBER 10, 2023

Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.

Certificate 281

Certificate Price Tools Technology 281

Reid All About it

JANUARY 5, 2024

– Achieving Our 2024 Goals It is a New Year’s tradition to set goals for the year, in our personal lives and for our organizations. 3 Rules to Building an Outstanding Digital Member Experience Learn essential insights into how to optimize your organization’s digital member experience and bolster sustainable revenue growth.

Revenue 277

Revenue LMS Price Education 277

Blue Sky eLearn

OCTOBER 19, 2020

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. How many members are actually opening your emails? Event attendance.

Association Management 250

Association Management Committee Learning Management System Software 250

.orgSource

FEBRUARY 12, 2024

Sharon Rice ,orgSource Managing Director of Business Strategy, explains the new roles like this, “An integrated strategic plan gives everyone in the organization a voice, especially the professionals from marketing and membership. They are charged with posing and answering significant questions like these: Why was our organization founded?

Marketing 88

Marketing Team Social Media Communications 88

Reid All About it

MARCH 24, 2023

Reduce staff turnover by providing a more enjoyable, rewarding and humane work experience. GrowthZone shares ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. Event scheduling. Event dates matter , says Adrienne Bryant, CAE. “We Non-dues revenue. More info/register. More info/register.

Revenue 227

Revenue Chicago Leadership Education 227

Nimble AMS

DECEMBER 27, 2022

Not every organization that uses business analytics must be a for-profit company. Professional societies, trade associations, and nonprofit groups can all use analytics tools to improve their staff operations, reach more members and non-members, and make meaningful progress toward their mission and goals. .

Association Management 135

Association Management Software Analysis How To 135

Nimble AMS

MAY 6, 2022

These days, many large membership-based organizations are choosing to use an association management software (AMS) system built on an enterprise customer relationship management (CRM) platform. system provides the specific tools, templates, and capabilities associations need to manage their organizations. And because it’s built on?Salesforce,

Class 129

Class System Software Tools 129

Reid All About it

JUNE 16, 2023

They also share communications lessons learned from their decades of experience in media, business and communications. CRVM June Crunch and Munch This month we’ll be focusing on affinity groups—how your organization manages these relationships, the challenges and the opportunities. More info/register.

Project 195

Project Tools Revenue Metro 195

Reid All About it

JULY 7, 2023

Teri Carden—the mastermind behind AMS Fest before selling it to Association Trends—and her team are known for creating enjoyable educational experiences. Self-paced online courses. Designing asynchronous (self-paced, on-demand) online courses is even tougher, but WBT Systems gives you a head start. More info/register. .

Tools 195

Tools Education Newsletter Chicago 195

Reid All About it

JANUARY 28, 2022

The weekly list of free educational events and resources for the association community…. If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Leverage Your Communication Style for Success in the Hybrid Work World.

Newsletter 195

Newsletter Survey Team Software 195

Delcor

SEPTEMBER 14, 2023

On the first night of every Requirements Analysis course I teach at Georgetown University, I ask my students to discuss why technology projects sometimes fail. Why IT Projects Fail Communication Issues You know what happens when a couple doesn’t communicate well with each other. Things get ugly. Talk about ugly!

Project 97

Project Analysis Team Communications 97

Higher Logic

DECEMBER 19, 2018

They’ll share their needs, interests, and problems as they engage with their fellow members, and you get to hear it all because your organization owns the conversation. In this case, it’s usually most productive to reach out to a smaller group of members. With the right tweaks, you can give your members the value they want.

Marketing 289

Marketing Tools Communications Survey 289

Reid All About it

MARCH 10, 2023

Submittable describes the benefits of skills-based volunteering for employees, companies, and nonprofits and how organizations can get started. Learn about the difference between platform and purpose driven software, the pros and cons of each type of software, and the right questions to ask about what best for their organization.

Committee 195

Committee Education Software Technology 195

Reid All About it

SEPTEMBER 1, 2023

MCI invites you to participate in its AI benchmark survey , a 3-minute pulse survey about the integration of AI technologies within your organization and your members’ interest and aptitude for AI. But sometimes a traditional online program or course doesn’t fit our schedules. AI pulse survey. Who has the time to learn?

Revenue 227

Revenue Survey Education Strategy 227

Delcor

SEPTEMBER 15, 2023

Those reasons are the main topic of discussion the first night of every Requirements Analysis course I teach at Georgetown University. To overcome resistance to change, the executive sponsor and project manager must communicate regularly with staff to establish trust and help them understand the benefits of the changes affecting them.

Project 96

Project Analysis Team Leadership 96

Blue Sky eLearn

DECEMBER 6, 2019

Your members will love the option to easily update their profiles with information such as contact details, financial details, and dues payment status. This way, your team won’t send out communications with outdated information and have to deal with manually changing it themselves. Message board. Make sure your LMS is easily navigable.

Member Engagement 232

Member Engagement Directory Tips LMS 232

.orgSource

MAY 15, 2023

Sharon Rice ,orgSource Managing Director of Business Strategy, explains the new roles like this, “An integrated strategic plan gives everyone in the organization a voice, especially the professionals from marketing and membership. They are charged with posing and answering significant questions like these: Why was our organization founded?

Marketing 88

Marketing Team Social Media Communications 88

Reid All About it

JANUARY 21, 2022

Marketing, membership and communications awards. Gold Circle Awards recognize excellence in marketing, membership, and communications in 15 categories. If you’ve attended a course or session where you’ve had to recall and produce what you’ve been learning, you’ve benefited from retrieval practice. The member experience.

Survey 195

Survey Newsletter Price Technology 195

MemberClicks

APRIL 24, 2024

In this article, we are going to place a focus on association management, defining what it is and what separates excellent organizations from mediocre ones. If you want to know the secrets of how to manage an association that you and your members can be proud of, here is a peek behind the curtain.

Association Management 52

Association Management Tips Software Social Media 52

Higher Logic

JULY 13, 2017

The problem is that many other organizations have similar offers and value propositions. Here are six member benefit ideas that should do the trick. Lifelong learning is a major goal for many people, so provide flexible eLearning options to help your members master new skills. Professional Mentoring Programs.

Directory 249

Directory Tips millennials Certificate 249

Reid All About it

MARCH 4, 2022

Sounds like a practical approach to session and course design, doesn’t it? This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. Get prepared to write your RFP and evaluate your perspective merchant service providers based on the criteria most important for your organization.

Class 195

Class Certificate Content Committee 195

Reid All About it

JUNE 7, 2019

MemberSuite recommends a member-first approach to your association’s email strategy. Should suppliers be members ? and bacon, of course. Learn about making the most out of your communications strategy, knowing the difference between strategy vs tactics, and framing an effective advocacy message. Absolutely not?

Proposal 170

Proposal eBook Maine Tips 170

Reid All About it

MAY 14, 2021

This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). Instructor-Led Training: Ideas to Help You Deliver a Classroom Experience to Virtual Learners.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

JUNE 23, 2023

Mighty Citizen assessed the marketing maturity of 450 mission-driven organizations. Host: Fridays@4 Speaker: Carolyn Nopar, former Chief Development Officer for the YWCA Metro Chicago and Director of Development & Communications for Family Focus Mon 6/26 at 8 a.m. Renew: Is Your Member Renewal Journey Magical or Miserable?

Metro 195

Metro Strategy Technology Marketing 195

.orgSource

OCTOBER 1, 2023

(ZipDo) 90% of B2B decision-makers believe conversational marketing can improve customer experience. Drift Research Report) 79% of consumers prefer live chat for quick communication. Drift Research Report) Pamper Members Last week, I described the steps involved in adding a chatbot/s to your platforms.

Las Vegas 100

Las Vegas Marketing Software Tools 100

Reid All About it

DECEMBER 1, 2023

Member recruitment. To attract young members , you must recruit in ways that make sense to them. Impexium recommends proving you’re an organization they can trust, delivering benefits they value, and having processes and systems that facilitate member referrals, new member onboarding, testimonials, social presence, and member feedback.

Arlington 266

Arlington Technology Strategy Los Angeles 266

MemberClicks

AUGUST 3, 2023

How do organizations use learning management software? Association learning management software, also called a learning management system or LMS, is a software solution that provides the framework for housing and managing all elements of an organization’s educational program. How do organizations use learning management software?

Software 52

Software LMS Certificate Learning Management System 52

Higher Logic

MARCH 6, 2019

Many membership organizations are facing a challenge right now. And it comes down to making members feel like regulars in a quickly-evolving digital world. Norms are changing, and members expect the same thing, a personalized experience, from you too. What's the best way to create that personal encounter for members?

Strategy 149

Strategy Software Member Engagement Content 149