Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Here’s how to get started. Artificial intelligence.

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EventMobi: Association Events

SEPTEMBER 28, 2023

In this article, we’ll touch on what a member directory is, how it can help your association, what type of information should you include in a membership directory, how you can create one, and several platform options for you to choose from. What is a Member Directory? One important note to keep in mind: privacy concerns.

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Reid All About it

APRIL 26, 2024

Mark Athitakis at Associations Now dug into new research about membership organizations from iSeatz, a loyalty technology company. They learned a sense of belonging is essential for retaining members. Hear about the key criteria for creating content that retains members. 1 CAE credit. More info/register. More info/register.

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Nimble AMS

APRIL 20, 2021

According to Community Brands research , half of Members believe their organization is more important since the pandemic. Offering unique benefits that deliver member value. Great – you’re halfway to member growth. ability to communicate?member member value.? member value.?How membership?will

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Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience.

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Aptify

JANUARY 21, 2022

Here is some association trends data that can help point the way for your organization to better serve your members in uncertain times. . Here are five ideas from the association trends study to help prepare your organization for the future: 1. Provide greater member value. The organization was providing little value.

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Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

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YourMembership

JUNE 12, 2012

I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. In his newsletter he wrote about how the folks at Social Media Camp in Victoria, British Columbia made his experience memorable. You should be listening about them.

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MemberClicks

SEPTEMBER 20, 2023

Here are the features, tools, and solutions to look out for to modernize your organization. A medical association is focused on furthering and protecting the interests of its members, like helping them with career growth and keeping them up-to-date with industry trends. Not sure where to start? What is a Medical Association?

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Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business.

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Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. It also helps you to establish trust with your members.

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Smooth The Path

JUNE 18, 2019

My first-year member experience lines up with many other new member’s experiences according to member research. Associations tend to have very robust renewal programs, but meager new member onboarding programs. Organizations have a three-week window of opportunity to first engage each new member.

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Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

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Aptify

MAY 13, 2021

You must be able to: Collect and store information about your organization’s constituents. Get useful insights that help you make smarter business decisions, build stronger relationships, and ultimately provide a better member experience. Your organization is unique and needs a membership solution that can keep up.

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Nimble AMS

JUNE 28, 2023

Technology is the core of your organization. To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience?

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Association Analytics

JANUARY 30, 2023

Let’s break down several scenarios to show how data analytics can help improve the member experience. Dig Below the Surface to Find Gaps in Member Retention It’s likely that your organization measures retention rates, but are you looking at the surface or digging in below the aggregate level ?

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Nimble AMS

MARCH 30, 2023

Associations can leverage CRM software to enhance customer or member relationships. Organizations that choose a CRM invest for the following functionalities: Lead management Contact management Reports and analytics Process automation Artificial intelligence What is association management software ( AMS ) ?

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Associations Now

APRIL 7, 2020

Also: how data visualization can improve the member experience. As a leader of an organization, it pays to be able to say the right things the right way. But effectively communicating takes more than public speaking skills. Trust is a critical element in effective communications.

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Nimble AMS

JANUARY 5, 2024

Read our blog for change management tips and get your staff ready to embrace new software. 6 change management strategies to empower your association staff Change fatigue can be a real pain point at any organization. Elevate two-way communication by regularly meeting with your staff stakeholder group.

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Association Analytics

JUNE 21, 2023

Sometimes this feeling can leave you wondering where or how to start organizing your data, which can easily lead to a cycle of inaction and increased overwhelm. This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment.

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Reid All About it

APRIL 19, 2024

His observations are especially useful for consultants, but anyone who runs a team, department, or organization will find valuable advice here. James Young of Product Community describes a twist on mentoring. By supporting these pairings, associations can foster a learning culture and community. Congratulations, Dean!

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Aptify

MARCH 26, 2021

In addition to a full suite of association membership management capabilities, an ideal AMS solution for these types of organizations is one that offers: . In this case, the vendor manages things like software upgrades, security patches, and hardware upgrades for you, taking the burden off of your organization – especially your IT department.

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Nimble AMS

MAY 18, 2023

If not, it’s time to discover how Person Accounts can empower your member-based organization. Person Accounts are also designed to work for associations , support a complex membership structure , and promote a connected member experience. Originally, Salesforce started as a Business-to-Business (B2B) tool.

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Nimble AMS

JANUARY 23, 2023

A new AMS can build enthusiasm by greatly increas ing the staff and member experience. When it’s time to share the good news of your new technology investment, consider the following strategies: Share why you bought your new AMS. Share key member perks. Member login portal. Online community platform.

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Higher Logic

MARCH 27, 2020

Strategist, and Tara Pawlak, Community Brands Director of Marketing, shared top strategies that associations are using to grow their young professional membership, including: Young member priorities, like job opportunities and professional development. Personalizing your communications during recruitment and retention.

Member Engagement 240

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Nimble AMS

FEBRUARY 15, 2024

Study interviewees shared the importance of defined, long-term planning that encompasses the current and future state of the industry and organization. Member-centric How would you measure your association’s commitment to your members? Try setting measurable goals and KPIs to become a member-centric organization. “We

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Higher Logic

MAY 29, 2020

While the way you align your proposed member community with your executives’ goals will vary by association, five of the most common priorities you might find in the strategic plan include new member acquisition, member engagement and retention, non-dues revenue growth, advocacy and legislation, and maintaining relevance.

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Reid All About it

NOVEMBER 3, 2023

Chapter communications. Billhighway explains how to help chapter leaders become better communicators so they can more effectively run and promote their chapters. They describe how to first improve your communications (and relationships) with chapters so volunteer leaders are more receptive and aware of your messages and resources.

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Nimble AMS

DECEMBER 21, 2023

Is your organization considering new association management software? Follow the strategies outlined in our blog to empower your organization for a successful AMS implementation. Doing so will ensure your organization gets the AMS it needs to empower staff and enhance the member experience. Download now

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Reid All About it

NOVEMBER 10, 2023

Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.

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Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

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Reid All About it

APRIL 12, 2024

Katrina Ciccarelli McAfee at Association Analytics shares a three-step strategy for improving new member acquisition. She explains how to get in front of prospects, make an impression on them and communicate the value of membership. Staff meetings. More info/register. 1 CAE credit.

Revenue 256

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Higher Logic

MAY 16, 2019

And along the way, they expect a different experience from what was the norm 20 years ago. Your prospective members expect that your organization has transformed digitally just like all the other companies and brands they interact with. An engaging experience with digital, personal touchpoints along the way. Experience.

Member Experience 196

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Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does.

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Nimble AMS

JULY 8, 2023

Perhaps your current software is outdated, and you believe new association management software (AMS) will help future-proof your organization. Ensure your board understands your association’s technological needs, helping board members get on board to adopt new technology. How is our current member experience?

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Association Adviser

OCTOBER 13, 2016

Each year when Association Adviser and Naylor Association Solutions launch the Association Communications Benchmarking Study , we certainly hope to see measurable improvements in the ways associations communicate with members. Create a master calendar with dates & times for all member touchpoints: [link] @AssocAdviser.

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Reid All About it

JUNE 30, 2023

. – Corporate Partner Engagement for Nonprofits: Getting Started Corporate partnerships offer a significant source of funding and other resources, but they require careful planning, consistent communication, and a willingness to collaborate to achieve shared outcomes. More info/register. Host: Black In Events Network Thu 7/6 at 1 p.m.

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