Remove customers associations
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6 reasons not to build custom membership software for your association or labor union

Aptify

If you’re tempted to build custom membership software for your large and complex organization’s unique needs – stop ! Read on for six compelling reasons not to take on the risks of build-your-own software. Vision Choosing to build custom software is often a response to a current organizational need.

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A method to discover what your association customers think.

YourMembership

A quick way to gain your customers’ perspective on how your software is operating is. The post A method to discover what your association customers think. appeared first on YourMembership.

Software 170
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Customer Effort Score: A Key Metric for Association MX

Forj

From customer satisfaction score to net promoter score, there are a variety of metrics an organization can use to gauge its customer experience. Customer Effort Score (CES). But the latest metric gaining momentum focuses less on increasing delight and more on decreasing dismay. That measure?

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Your Association Members & Customers Have an Ear for Podcasts

WBT Systems

It’s time your association gets a podcast too. By adding podcasts to your online learning curriculum and communication strategy, you will attract the attention and loyalty of members, customers, and prospects, while enhancing the impact of your educational content. Using original and repurposed content in association podcasts.

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Customer Spotlight: American Dental Association and Aptify

Aptify

Hear what Peter Bradley, Director of IT at American Dental Association has to say about working with Aptify association management software. Q: Would you recommend Aptify to other associations? . A: “I would definitely recommend Aptify to any type of association out there.”. Q: When did you implement Aptify? .

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Marketing for Success: Customize Association Content for Purpose, Audience, Delivery Channel

YourMembership

Before you create marketing content or distribute association communications, ask yourself: What do I want to achieve? It seems like a simple approach, but many associations mistakenly believe that “some is good, but more is always better” when communicating with members. Customized content can: Build awareness of your association.

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Association Chat: Focusing on Customers and Members

KiKi L'Italien's Acronym Soup

Whether you call them customers or members, it is important to remember that the membership experience is a critical piece of an association professional''s responsibility. We''re going to spend an hour discussing how we can better serve our members and our organizations on the March 31, 2015 edition of Association Chat.

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