Mariner Management

Ban the Boring Virtual Meeting

Mariner Management

Most predictions put the use of, and the reliance on, digital meetings and work as rapidly increasing. The good news is that the skills we are madly improving in this time of physical-distancing will be useful long after the virus’ hold on us has ended.

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Helping Chapters be COVID-Proof

Mariner Management

Chapters are vulnerable in the chaotic global health crisis, however that does not have to mean they will flounder or fail. We do have to intervene though on their part. Answering the how led us to host a virtual idea swap for association pros responsible for navigating this question.

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Driving Member Engagement by Showing #VolunteerLove

Mariner Management

Mark your calendars: National Volunteer Week is April 19-25th! It’s the perfect opportunity to start thinking about ways to show your chapter volunteers the appreciation they deserve all year-round.

Volunteer Driver connects #NVW to Associations

Mariner Management

When the ASAE Foundation debuted its initiative ForesightWorks , an evidence-based research initiative which identifies critical trends and issues on the horizon for associations, volunteering wasn’t specifically listed as one of those the drivers.

AMC-Managed Organizations are More Stable than Standalone Organizations

Why do organizations managed by Association Management Companies outperform standalone organizations? This paper seeks to answer that question through the results of a study examining the rates of change in the length of chief staff executive tenure and changes in office locations of membership-based organizations between 2009 and 2015.

Let’s use this time to connect to NextGen, Gen Z

Mariner Management

Recently, we were program facilitators for the Associated General Contractors of America (AGC) Leadership Conference and welcomed the panel of Gen Z’s. They shared willingly their perspective on industry engagement, moderated by a dynamic Gen Z, Josh Miller from the team of XYZ University.

Be your chapters’ superhero

Mariner Management

Yes, lots of national associations are acting to help members in this pandemic. And that’s great. Let’s not overlook though the need to to find help in my hometown. Its reaching across the street or county to get the extra help or the virtual hug. And, with so much of the effort to fight the pandemic is in the hands of the state – our ability to have the local voice for political advocacy is tripled!

Chapter Benchmarking Report: What the Data, Success Stories & Opinions Tell Us [Webinar 2]

Mariner Management

Part of our ongoing webinar series in partnership with Billhighway. Chapter membership takes on a significant value in an increasingly online world. Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers, mentors, and clients.

Enter the Podcast – another option for chapter events

Mariner Management

Do you listen to podcasts? Well 1 in 4 Americans are active podcast listeners. This channel is reaching peak popularity for businesses and audiences alike. And during this time of meeting cancellations, the popularity is posed for another growth spurt. Podcasting isn’t new to associations.

Helping Chapters Navigate Change During COVID-19

Mariner Management

We gathered some 70 association pros for a virtual idea swap on how national organizations can support and resource their chapters/components in this time of uncertainty.

Setting Chapters Up for Change

Mariner Management

For many the new year brings new resolutions most of which are about change. While we focus on the need to change, we sometimes skip over setting ourselves up for change. This can be doubly so when we look at change in our associations and in our chapters.

Chapter Benchmarking Report: What the Data, Success Stories & Opinions Tell Us [Webinar]

Mariner Management

Part of our ongoing webinar series in partnership with Billhighway. Chapter membership takes on a significant value in an increasingly online world. Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers, mentors, and clients.

Guide Your Chapters to Event Success

Mariner Management

Back in November 2019, we used a post on how chapters could amp up their events to build a webinar on the topic with Billhighway. It turned out to be one of our most popular webinars ever, Adding Snap, Crackle & Pop to Chapter Events. Now, its been turned into a 3-part series.

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10 Reasons to Attend CEX

Mariner Management

CEX isn’t your typical association conference. And it isn’t for everyone. It’s a one-day deep dive into all things “geographic components.” It’s for association exec who have or are thinking of building geographic components. The deep dive isn’t a series of break-out sessions with sages on the stage.

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3 Tips for Chapters experiencing #EmailFail

Mariner Management

In three different chapter leader programs this year, communication came up as a big challenge. For most, its about email and the fact that (a) nobody reads it and (b) everyone gets too much. What’s a chapter to do to overcome those challenges and get their message to their key stakeholders?

Chapters Impacting the 2020 Census

Mariner Management

The 2020 Census has been in the news for many reasons. Many are talking about. And some are taking that talk to action. The Alabama, Illinois and Texas Chapters of American Academy of Pediatrics are among those taking action. They have been working hard to promote participation in the 2020 census.

Marking 18 years of supporting Associations

Mariner Management

We opened Mariner at the start of 2002. It was a bold new year’s resolution. We set out to build a business that catered to association chapters and their volunteers. Offering management services and project help, we launched into a new business and new year.

On-demand Learning for CRPs

Mariner Management

A Year in Webinars! This past year, we’ve had the pleasure of sharing knowledge, ideas and resources through the Billhighway-Mariner webinar series , through Association Trends and via dozens of association member webinars. Many of these webinars are available on-demand.

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Chapters in 2019, Looking ahead to 2020

Mariner Management

While more is still written about membership, events and technology, chapters did merit coverage in 2019 from a couple of the association’s leading sources. In case you missed some, here a few articles worth a look (or maybe a second look).

Chapters in Crisis: A Way Forward

Mariner Management

Sit back and enjoy this new series of posts from Billhighway decoding crises we see (and feel) in chapters. The series covers all kinds of troublesome scenarios from chapter financial mismanagement , fraud and cybersecurity attacks to AWOL or unprepared chapter officers and everything in between.

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Try Harder or Try Different: 2020 Resolution for Chapters

Mariner Management

Is 2020 the year to try harder and finally “fix” your chapters? Before you put that new year’s resolution down on your list (again), ask a different question. Should we be fixing or experimenting?

Starting Chapters? In 2019?

Mariner Management

According to the 2019 Chapter Benchmarking Study , the trend looks more like it’s about closing chapters. But that’s not the story over at PEN America , a literary organization with nearly 100 years of history.

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Association Renaissance: A call for 2020

Mariner Management

“Associations are at an inflection point. The conditions are in place to drive associations toward a renaissance, a new Golden Era, where associations will have even greater relevance within their fields.

Chapters and the New Power Dynamic

Mariner Management

When you think of the archetype association-chapter relationship, too often it’s top-down, where power moves from headquarters to the team at the local component. That’s an “ old power ” dynamic that can hamper members’ sense of affiliation, trust, and loyalty to the organization.

2019 Chapter Benchmarking Report

Mariner Management

Mariner Management in collaboration with Billhighway and researcher Kevin Whorton, Whorton Marketing & Research , launched this second edition of the chapter benchmarking study in late 2018. The survey was designed to gather industry data about association chapter programs.

Completing the puzzle to decode chapter ROI

Mariner Management

Most associations know how much their chapters cost in staff support, rebates/grants, training programs, technology platforms, etc. But few seem to have a good handle on the actual return on that investment.

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Meetings that engage

Mariner Management

During a recent conference call, a text came in. It was from one of the “younger” board members. The gist of it: why are these meeting always a waste of my time? Boring or poorly run meetings send more volunteers running than just about anything else.

Evaluating the Health of Your Association’s Chapter Program

Mariner Management

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time, managing a chapter program can be a tricky business. It requires sustainable chapter leadership, a supportive administrative structure, enthusiastic member involvement, and valuable member services. So how do you know if your chapter program is truly healthy?

Adding Snap, Crackle & Pop to Chapter Events

Mariner Management

Way too often we hear the lament “we can’t get anyone to our chapter events. Everyone’s too busy.” ” I’ll counter with, yes, people are busy, however event attendance is strong. ASAE’s 2017 Decision to Attend study confirms this. In fact, 43% of GEN Y Millennials reported they are attending more workshops, seminars, conventions and exhibitions.

Benchmarking Report: Chapter role in member engagement grows

Mariner Management

There is a shift occurring in the world of chapters. Associations are increasingly viewing chapters as a critical element of their membership engagement strategy. In the 2019 Benchmarking Report, member engagement rose even higher on the list of strategic importance of chapter programs. In fact, 64% viewed member engagement as an “absolutely essential” role for their chapters.

Introducing the 2020 Community Movers + Shakers

Higher Logic

Online communities are powerful. Not only are they complex solutions for complex organizational problems, but communities can create real lasting friendships, powerful professional connections, and loyal brand advocates.

Attracting More Association Members: A Q&A

Blue Sky eLearn

An association’s success is dependent on how happy and fulfilled its members are. The more meaningful experiences and learning opportunities your association offers , the more likely you can get membership renewals and even attract new members.

What’s In It For Me? 5 Life-Changing Benefits of Volunteering

Higher Logic

“I would love to volunteer…but I just don’t have the time!” Sound familiar? Life is busy, no doubt. But isn’t it funny how you can hear someone say this, and then in the very next breath they’ll ask you if you’re caught up on the 10-hour Netflix series they just binge-watched? Okay, I’m guilty too.)

LMS Support: Top questions you’re not asking your LMS vendors — but should

Blue Sky eLearn

If you’re in the market for an LMS, you’re probably waist deep in the search process and dreaming of the light at the end of the tunnel. There are many important factors to consider when narrowing down the list of hundreds of vendors to your top three or four possible solutions.

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Run Your Virtual Event with Confidence: Tips for a Great Show

Higher Logic

As COVID-19 forces events from in-person to virtual , the first and most essential thing is a mindset shift: Going digital was not your plan, but it’s your chance to make the most of a bad situation.

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4 steps to find great speakers for your association’s continuing education program

YourMembership Blog

Here’s how to line up speakers that will deliver high-quality content and a great experience for your association’s learners. A strong continuing education program requires quality content and a great overall learning experience.

49 Free Nonprofit Webinars for April 2020

Wild Apricot

Here are all the free nonprofit webinars happening in April 2020 that the Internet has to offer

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4 tips for member engagement using an online community

YourMembership Blog

Despite recent health concerns and cancelled events, your association still needs to engage members with each other and with your organization. It’s time to employ virtual alternatives to in-person events.

It’s Time to Get Started: 5 Key Steps to Success with a Virtual Conference

Blue Sky eLearn

Whether a virtual conference is driven by the current virus COVID-19 virus, financial considerations, member outreach, or beneficial global dialogue, the fundamental process for planning and implementation remains the same.

Webinar Recap: Attracting Young Professionals to Your Association

Higher Logic

To attract young professionals to your association, you have to understand what matters to them in their early career stages and what really drives them to succeed. Wondering how to get in the mindset of a young professional in today’s world?