MemberClicks

DECEMBER 14, 2021

According to the 2021 Membership Marketing Benchmark Report , 45% of associations saw a decline in member renewal. This is an almost 2X spike from 2020’s rate of 24%. So how can organizations stem the loss of members and keep their retention rates high? The first step is understanding your members. Research and decision.

Member Experience 52

Member Experience Social Media Examples Member Engagement 52

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Instead of shrinking in 2020, some associations expanded membership. More info/register. Host: Community By Association. Barbara Scofidio, Prevue Meetings.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Reid All About it

MAY 14, 2021

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.

St. Louis 341

St. Louis Technology Strategy Conference 341

.orgCommunity

JANUARY 15, 2019

She notes that Gartner, one of the world’s leading research and advisory companies, predicts that by 2020, 85 percent of customer-brand relationships will be managed without human interaction. For associations that would like to experiment with chat, she suggests operating with live agents for limited hours. Social media.

Social Media 40

Social Media Innovation Chicago millennials 40

Association Briefings

DECEMBER 19, 2020

Your members - especially your digital-first millennial and Gen Z members - aren’t just wanting an individualized digital experience. Creating these member experiences is one of the most complex challenges an association’s marketing team faces today. They expect it.

Marketing 52

Marketing eBook millennials Cost 52

Reid All About it

MARCH 25, 2022

The number of training professionals who said their CEOs were active champions of learning jumped from 27% in 2020 to 62% in 2021. Member profile data. Learn how to be an online magnet to engage stakeholders, attract prospects, and enhance your members’ experiences. 1 CMP credit. More info/register. More info/register.

Revenue 195

Revenue Content Virginia Technology 195

Reid All About it

NOVEMBER 8, 2019

The weekly list of free educational events and resources for the association community… The digitalNow 2020 call for presentations is open. Learn about the impact of the new rules and the steps to take to prepare for the January 1, 2020 effective date. How Nonprofits Can Make Their Fundraising Campaigns More Social.

Social Media 39

Social Media Revenue Washington DC 39

Reid All About it

APRIL 10, 2020

Learn how businesses are finding ways to move towards recovery, post COVID-19 trends for the business events industry in 2020 and how our industry is being reshaped that will have us see brighter days ahead. We will cover options for websites, social media, email, and how intense focus may be the best tool you have. Host: PCMA.

North Carolina 74

North Carolina Content Montana Social Media 74

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Association technology and analytics. Thu 3/18 at 11 a.m.

Nashville 370

Nashville LMS North Carolina Recruiting 370

Reid All About it

OCTOBER 29, 2021

For our first in-person event since February 2020 (gasp!), Most associations use surveys to collect data from members, but too often the resulting data is not leveraged to improve operations or member experience. This series will help you reinvent your association’s strategies for events, membership, and leadership.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

NOVEMBER 1, 2019

Host: National Institute for Social Media. Presenter: Jennifer Radke, SMS, CEO, National Institute for Social Media. The State of Advocacy & Lobbying 2020. The 2020 presidential election is fast approaching and the role of lobbying and advocacy is center stage. More info/register. SURGE Growth.

Washington 34

Washington Social Media Content Texas 34

Reid All About it

SEPTEMBER 13, 2019

A majority of Gen Xers and Boomers are also regular users of social media and smartphones. 5 Trends Shaping the Future of Fundraising in 2020. Learn about five trends that will impact the nonprofit fundraising space the most in 2020. The meritocratic failings of classical music. Kate Wagner, The Baffler ).

DC 34

DC Washington Revenue Review 34

Higher Logic

MARCH 24, 2020

To start, here’s a sample of some of our favorite webinars: Webinar | Why Your Association Needs a Mentoring Program in 2020. Higher Logic Videos & Social Media. Attend Super Forum 2020 and you'll enjoy : Premier thought leadership and best practices from fellow customers and industry experts. Log in to get started.

Library 219

Library Products Video Course 219

Association Analytics

MARCH 14, 2022

Customer experience – think about the things that show you are providing a great member experience and improving your relationship with your members (Examples: survey responses, community engagement). For example, if someone donated in 2020 and hasn’t since, that donation has decayed in importance.

Course 169

Course Examples Review Revenue 169

Protech

JUNE 17, 2020

After shifting away from an in-person customer celebration due to the COVID-19 pandemic, Protech Associates’ Fusion 2020 Customer Conference surpassed all previous attendance records for the event. Mobile & Social Media Apps: . It won’t guarantee a successful member experience.

Survey 52

Survey Conference Software Social Media 52

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.

Content 39

Content Strategy Technology Analysis 39

Reid All About it

APRIL 17, 2020

Go on a virtual visit to the New York Times’ 52 Places to Go in 2020. ( Then we’ll open up questions to attendees to learn about what’s keeping you up at night and where you think content is headed in 2020. Quick hits before we get to the list of this week’s free education: 25 tools and ideas for brainstorming in a remote world.

North Carolina 44

North Carolina Montana Revenue Content 44

Reid All About it

FEBRUARY 24, 2017

If you’re an association leader, please participate in the Association Leadership 2020 governance model survey. Social Media Quick Wins + Live Stream #Assnchat (Columbia MD Idea Swap). Looking for ways to improve your event social media efforts? Presenter: Christy Huggins, senior social media manager, Eventbrite.

DC 153

DC Washington Raleigh Social Media 153

Reid All About it

FEBRUARY 24, 2017

If you’re an association leader, please participate in the Association Leadership 2020 governance model survey. Social Media Quick Wins + Live Stream #Assnchat (Columbia MD Idea Swap). Looking for ways to improve your event social media efforts? Presenter: Christy Huggins, senior social media manager, Eventbrite.

DC 153

DC Washington Raleigh Social Media 153

Reid All About it

MARCH 20, 2020

If you follow me on social media, you know I’m a huge advocate of food banks. Learn how to manage the coming weeks and months amidst the changing events dynamic, keep your team and visitors safe during future events, and restart your events strategy to get the best results in 2020 and beyond. Speaker Showcase: Spring 2020.

North Carolina 221

North Carolina Technology Strategy Revenue 221

GrowthZone

JUNE 21, 2021

Personify subsequently acquired MemberClicks in December 2020. At present, they offer the following systems: Atlas, which is suited for member management of chambers and trade associations; and Oasis, which is suited for professional associations; and ePly, which is for event registration. Member app. Event management.

System 148

System Software Directory Membership Management 148

Disciple Media

JUNE 19, 2023

Complex user interface: Mighty Networks’ user interface can be overwhelming for new members due to its attempt to incorporate numerous features, potentially leading to confusion. To ensure your content reaches your own community members, you may need to invest significantly in Facebook ads.

FAQ 36

FAQ Course Cost Revenue 36