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Association Brain Food: 4.12.24

Reid All About it

Building Brand Loyalty: Transforming Social Customer Service with AI (Social Media & AI Bootcamp Series 2024) Learn how social media is transforming customer service. Find out how to drive synergies at scale between social media and social customer service teams, and efficiencies with purpose-built AI.

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Thought Leaders Blaze Trails of Discovery and Engagement

.orgSource

But, here is a more contemporary take on the concept from Leah Hardy, Head of Gaming Marketing, Americas, Facebook. Associations are ideally positioned to fill that need in a way that social media and other online activities cannot. A social media following doesn’t guarantee that exclusive pedigree.

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SXSW is here! Association Weekly Wrap-Up for March 8th!

YourMembership

A few years ago when Bank of America Corp. BAC -1.08% wanted to study whether face time mattered among its call-center teams, the big bank asked about 90 workers to wear badges for a few weeks with tiny sensors to record their movements and the tone of their conversations. 7) A Mini Case Study on Motivation by Ken Blanchard.

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Lessons in leadership from 2014

Aaron Wolowiec

And I do worry, as I wrote back in May, that social-media herd mentality might trickle down into leadership , leading to groupthink. Associations Diversity & Inclusion Leadership ASAE Foundation associations Associations Now boards of directors CEO diversity leadership Mark Athitakis social media'

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Association Brain Food Weekly: 11.13.20

Reid All About it

McKinley Advisors describes how they helped the Infectious Diseases Society of America by starting at the top with governance and leadership development. Indy officials will discuss their $7 million in safety enhancements, tactics towards devising a strong health mitigation plan, and a case study on a successful event from start to finish.

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Association Brain Food: 4.14.23

Reid All About it

Host: Guild Speakers: Blaise Grimes-Viort, Community Operations & Social Media Consultant, Is The Answer Richard Millington, Founder, FeverBee Venessa Paech, Director, Australian Community Managers Gregor Young, CEO, Guild Tue 4/18 at 11 a.m. Hear details from a case study organization that has turned this pattern around.

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Thanks For Playing: Book Review: The Back of the Napkin

Thanks For Playing

The second half of the book uses a single case study to work readers through the ways of seeing and showing, the framework, and the questions to get to, in chapter 15, a not-immediately-obvious solution and description of how one would present that solution to a team of executives. A Recipe for Social Media ROI.

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