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Members Hire Bold Strategies

Potomac Core

Industry Engagement and Survey Research. Instead of utilizing an Association focused Strategic Planning process and member satisfaction focused research, ABA leveraged in-depth survey research and interviews of the baking Industry. Since Members Hire Bold Strategies, ABA took a different pathway to update its Strategic Plan.

Strategy 154
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Not Feeling the Cheer: Customer Rage on Rise, New Survey Says

Associations Now

In a new Arizona State University study, more than half of all respondents said they have dealt with bad customer serviceā€”a number that’s gone up over the years. A new study from Arizona State University’s W.P. The post Not Feeling the Cheer: Customer Rage on Rise, New Survey Says appeared first on Associations Now.'

Survey 40
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Association Brain Food Weekly: 9.14.18

Reid All About it

I havenā€™t had time since returning on Wednesday night from our Arizona hiking vacation to do any of my usual work on this weekā€™s Brain Food post. There’s the old way of surveying. The weekly list of free educational events and resources for the association community… Brain Food is quick and dirty this week.

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Bomb Scares Add Urgency to Calls for More Civil Discourse

Associations Now

according to the American Psychological Associationā€™s annual Stress in America survey last year. A return to respectful dialogue can help reverse that trend, according to the National Institute for Civil Discourse , an affiliate of the University of Arizona.

Arizona 90
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How One Association Started a Conversation on Workplace Safety

Associations Now

After a tragedy that served as a wakeup call, the State Bar of Arizona worked to educate legal professionals on workplace safety and was recently awarded for its efforts. It was January 2013, and Arizona attorney Mark Hummels and his client were shot and killed following a mediation session.

Arizona 40
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Association Brain Food Weekly: 4.23.21

Reid All About it

Help yourself and others benchmark member communication efforts and strategies by participating in Association Adviser’s 10th annual Association Communications Benchmarking Survey. The survey closes Friday, April 30. Oliver Yandle, JD, CAE, President & CEO, Arizona Society of CPAs. Spring cleaning association-style.

Revenue 370
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Association Brain Food Weekly: 3.5.21

Reid All About it

Jason Cohen , senior manager, member services at ISPOR – The Professional Society for Health Economics and Outcomes Research, invites your participation in a survey on membership campaign practices. Membership campaigns. After collecting and synthesizing the data, heā€™ll share a report summarizing the ideas submitted. Engagement boxes.