Eric Lanke

AUGUST 20, 2012

image source I've mentioned previously that I'm leading another innovation effort for WSAE, something we're calling an Innovation Circle. Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. The comments are always well received.

Member Engagement 100

Member Engagement Committee Recruiting Recruitment 100

Aptify

SEPTEMBER 22, 2023

This year’s Innovation Award winners are: Parenteral Drug Association – This organization wanted to improve the process of on-site event purchases, which required multiple steps and often caused delays when members did not have ID/password ready for website login.

Las Vegas 72

Las Vegas NV Organization Committee 72

Nimble AMS

AUGUST 8, 2022

A well-executed data governance policy will often include a steering committee or leadership board to determine the data standards and discuss the implementation process and enforcement procedures. Without proper care for your data, your system can fall prey to data inconsistencies, causing major problems across your organization.

Committee 116

Committee Review Survey Software 116

Higher Logic

FEBRUARY 16, 2017

Last month we announced our acquisition of Socious, bringing the best minds in member engagement together to lead in product innovation and the community industry. Now we can’t wait to introduce the newest member of the Higher Logic community family: we have acquired Kavi, an online collaboration software company.

Press Release 227

Press Release Library Project Software 227

Aaron Wolowiec

OCTOBER 11, 2016

Most of us realize innovation is key to driving a business forward. in conjunction with the National Business Aviation Association , polled association professionals to learn how they set innovation goals, how they support innovation, what rewards and recognition they offer and how they set metrics for innovation.

Social Media 191

Social Media Innovation Survey Education 191

Eric Lanke

MAY 14, 2012

Innovation. Member Engagement. I Dont Want to Serve on Your Committee. Do you want me to get engaged with your organization? Here are some quick DOs and DONTs for your consideration: DONT send me a list of committees that have openings and tell me I have to respond by a deadline if I want to serve on any of them.

Committee 100

Committee Leadership Innovation Member Engagement 100

Reid All About it

NOVEMBER 10, 2023

Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement. s DE&I committee. Member Engagement is an Art and a Science. 1 CMP credit. More info/register.

Certificate 281

Certificate Price Tools Technology 281

Reid All About it

MARCH 26, 2021

Association innovation. Mary Byers, CAE, CSP, in partnership with Loyalty Research Center, recently released a fascinating environmental scan on association innovation: Association Innovation Scan: The Association Professional’s Guide to Winning with Innovation. Intuitive innovation. That stinks. Wait, what?

Innovation 259

Innovation San Diego LMS Strategy 259

Reid All About it

JUNE 12, 2020

If you’ve been distracted at work and dispirited by what’s going on in our country, WBT Systems has some timely advice: remember your purpose. Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference.

Montana 243

Montana Leadership Tools Innovation 243

Reid All About it

JUNE 18, 2021

WBT Systems offers the wisdom of Stoic philosophers like Marcus Aurelius and Seneca on topics pertaining to life inside and outside of associations, such as lifelong learning, change management, leadership, making the best of crappy situations and living in the now. Membership committees. Good advice never goes out of style.

LMS 369

LMS Certificate America Committee 369

Higher Logic

NOVEMBER 12, 2019

Learning Management System (LMS) / eLearning. Whether it’s through continuing education, certification courses, or gamified interactions, extending online learning components to your community members and prospects showcases value by supporting their professional growth. Read: 6 Ways Associations Can Improve Chapter Performance.

Tools 205

Tools Recruiting Recruitment Strategy 205

Reid All About it

APRIL 21, 2023

The weekly list of free educational events and resources for the association community… Free member education. Should associations list education programs as a membership benefit if members have to pay for them like everyone else does? I don’t think so and neither does WBT Systems. Gen Z communities. Change readiness.

Education 195

Education Committee Recruiting Recruitment 195

Reid All About it

JULY 21, 2023

Member education. But TopClass LMS/WBT Systems describes ten skills your members need to learn right now. Hear how to audit your current customer and member journeys, how to determine where the pain points are, ways to use design to make an experience intuitive and smooth, how crossing systems (e.g., Governance.

Atlanta 195

Atlanta millennials Price Technology 195

Aaron Wolowiec

OCTOBER 11, 2016

Most of us realize innovation is key to driving a business forward. in conjunction with the National Business Aviation Association , polled association professionals to learn how they set innovation goals, how they support innovation, what rewards and recognition they offer and how they set metrics for innovation.

Social Media 100

Social Media Innovation Survey Education 100

Nimble AMS

APRIL 6, 2022

Xperience 2022, a virtual event spanning March 21-23, showcased special guests, key industry trends, inspiring stories, networking opportunities, and the latest in product innovation. For the American Society for the Surgery of the Hand (ASSH,) innovation is crucial in its race for relevance. Riding the wave of Nimble AMS releases.

Software 123

Software Missouri Revenue Innovation 123

Reid All About it

MAY 12, 2023

WBT Systems describes how for-profit learning platforms, like the MOOCs Coursera and EdX, make their money. Besides the time it takes to pull data from different systems, the reports are often limited in the insights they can offer. I’m tired of experiencing FOMO for this one, so I’ve already got my flight booked for Denver.

Chicago 200

Chicago Newsletter Mooc Education 200

Reid All About it

JULY 9, 2021

WBT Systems has found, however, several examples of associations that offer frontline training programs for individuals and companies, and they think your association should get in on the game. Charlene Li believes you need order to create change —not what you picture when thinking about innovative organizations. Member engagement.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Reid All About it

OCTOBER 20, 2023

Unlike social media, a mobile app provides a cohesive and centralized communication channel to your members. Bulletin describes several ways a member app can enhance and foster member engagement. Equip yourself with innovative approaches to adapt community engagement strategies in an AI-augmented landscape.

Maryland 272

Maryland LMS Revenue Strategy 272

Reid All About it

OCTOBER 15, 2021

The survey explores how association executives are managing member engagement and retention, achieving operational goals, crafting digital transformation strategies and coping with the ongoing effects of the COVID-19 pandemic. High-performing committees. Virtual meeting practices. More info/register. 1 CAE credit.

Revenue 195

Revenue Committee Strategy Technology 195

Reid All About it

MAY 15, 2020

You can’t market as usual right now, you must market carefully and caringly , says WBT Systems. Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Marketing virtual/online education.

Puerto Rico 370

Puerto Rico Montana Revenue Conference 370

Reid All About it

DECEMBER 1, 2023

To attract young members , you must recruit in ways that make sense to them. Impexium recommends proving you’re an organization they can trust, delivering benefits they value, and having processes and systems that facilitate member referrals, new member onboarding, testimonials, social presence, and member feedback.

Arlington 266

Arlington Technology Strategy Los Angeles 266

Reid All About it

DECEMBER 3, 2021

Tech-averse members. The International Association of Plumbing and Mechanical Officials (IAPMO) didn’t let their assumptions about members get in the way of their learning business. WBT Systems describes how IAPMO developed online courses that plumbers need to maintain licensing or transition into less physically demanding roles.

Revenue 195

Revenue Technology Innovation Social Media 195

Reid All About it

JULY 7, 2023

Creating effective, engaging live instruction is challenging enough. Designing asynchronous (self-paced, on-demand) online courses is even tougher, but WBT Systems gives you a head start. Engagement & Mobile Platforms Demo Day Watch presentations from a limited number of industry partners that offer engagement and mobile platforms.

Tools 195

Tools Education Newsletter Chicago 195

Spark Consulting

FEBRUARY 25, 2016

There was a lot of talk about measuring and scoring member engagement at December’s ASAE Technology Conference. People talked about scoring systems. I might have missed something, but nearly all the talk about engagement I hear was about scoring, tracking, and rewarding what the association values.

Association Value 150

Association Value Committee Recruiting Recruitment 150

Reid All About it

MARCH 22, 2019

WBT Systems says three years is too long between need assessment cycles. Tue 3/26 at 8:30 a.m.* – Improving Member Engagement (Coffee Talk – Alexandria VA). Your focus is on your members and it can be challenging to compete for their time. Data Intelligence Fuels Personalizing the Member Life Cycle Experience.

Arlington 170

Arlington DC Washington LMS 170

Thanks For Playing

JANUARY 24, 2013

There was a lot of talk about measuring and scoring member engagement at December's ASAE Technology Conference. People talked about scoring systems. I might have missed something, but nearly all the talk about engagement I hear was about scoring, tracking, and rewarding what the association values. So what's the problem?

Association Value 150

Association Value Committee Recruiting Recruitment 150

Reid All About it

JULY 23, 2021

Different generations have a lot to teach each other, says WBT Systems. Seven Ideas to Leverage Your Association’s Data to Drive Member Engagement. Hear about an innovative video playbook based on real-world tactics proven to drive more non-dues revenue. Craft the Perfect Member Journey to Keep Your Members Engaged.

Video 195

Video Technology Content Strategy 195

Reid All About it

MAY 5, 2023

WBT Systems explains how your association can stand out from the for-profit crowd by offering a corporate learning concierge service to industry employers—a good way to spread market awareness, strengthen relationships, and generate additional revenue. Corporate learning. I’m happy to feature it as long as it’s not too product-centric.

Chicago 205

Chicago Education Certificate Revenue 205

Eric Lanke

DECEMBER 12, 2011

Innovation. Member Engagement. What Race for Relevance Inadvertently Taught Me About Committees. But the actions the book suggests association leaders take based on those ideas are radical, in the extreme, especially to organizations still saddled with 50-person boards of directors and 100+ committees. Eric Lanke.

Committee 100

Committee Leadership Innovation Project 100

Reid All About it

JANUARY 21, 2022

Rereading something is no substitute for retrieval practice , says WBT Systems. Innovating Meetings & Events: The Way Forward ( Chatting with Agnes & Cecilia). Tasked with finding the right marketing technology systems for your organization? System Selection: Understand the Basics of APIs. Sticky learning.

Survey 195

Survey Newsletter Price Technology 195

Reid All About it

APRIL 16, 2021

Member behavior. WBT Systems was inspired this week by the latest news about muons—subatomic particles influenced by unknown forces so they don’t obey the standard laws of physics. Association Management Systems: A Selection Guide. How Your Community Can Turn 1 Event into 365-Day Engagement. Innovative Remote Workplace.

Revenue 363

Revenue Strategy Team Content 363

Reid All About it

MARCH 5, 2021

Engagement boxes. Maybe you received an engagement box from a virtual event you attended. WBT Systems explains how these boxes enhance the online course experience and provides ideas for box content and logistics. Hear about the strategies and tools modern associations are using to supercharge member engagement.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

MemberClicks

AUGUST 3, 2023

According to Marketing General , just after networking, the second most common reason members join an association is for continuing education or professional certification. An AMS, or membership management system, is software that enables membership organizations to manage all membership activities from a centralized, digital platform.

Software 52

Software LMS Certificate Learning Management System 52

Eric Lanke

MAY 7, 2012

Innovation. Member Engagement. Because there were other constraints on the system--constraints my friend was unaware of--and they were preventing the solution from being implemented. Innovation. (15). Member Engagement. (9). Principled Innovation. Eric Lanke. Association executive and author.

Leadership 100

Leadership System Innovation Proposal 100

Reid All About it

JUNE 19, 2020

Fíonta suggests looking at your cancelled events as opportunities to design new experiences for attendees, sponsors and exhibitors—now you can have virtual events that generate both revenue and engagement. Virtual events are responsible for some of the silver linings described by WBT Systems in their post this week. More info/register.

Video 221

Video Conference Revenue Industry 221

Reid All About it

SEPTEMBER 15, 2023

WBT Systems explains why it might be time for your association to get into the microcredentials business. Catch Your New Members’ Attention Research shows that catching your new members’ attention within the first three days to three weeks of joining gives you a much better chance of getting them on the path to lifelong engagement.

LMS 256

LMS Revenue Arlington Education 256

Reid All About it

APRIL 5, 2019

WBT Systems discusses how to use your LMS for leadership development and all kinds of volunteer training. Some quick hits before we get to next week’s free webinars: Which content should be public, gated, or members-only on your association’s website, and why? Ultimate Member Engagement: The Power of Data-Driven Decision Making.

District of Columbia 170

District of Columbia DC Washington LMS 170