Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Higher Logic

APRIL 14, 2020

Over the past month, as our customers shared ideas about responding to COVID-19 in our users community, HUG, we noticed some simple but impactful ways associations are using their communities to support their members and their industries. Welcoming the Whole Industry to the Community. Taking Conferences and Events Virtual.

Library 318

Library Austin eBook Learning Management System 318

Higher Logic

MAY 29, 2020

This is how you can prove your new member community will be a valuable technology investment. Here are five examples of priorities you might find in your association’s strategic plan, along with key points for how community helps. Where community fits in: Be your industry’s thought leader. Use community to reach future members.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Nimble AMS

DECEMBER 21, 2023

Based on industry best practices and your unique organizational needs, your new AMS can help you optimize and improve your current processes. During your vendor discovery meetings, resist the urge to turn the time into wish list sessions. For example, does your association offer a learning program and is advanced credit tracking a need?

Tips 120

Tips Software Process Association Management 120

Spark Consulting

MAY 6, 2021

Their member experience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented. Their operating environment has shifted MUCH too radically.

Video 370

Video Survey Course Member Experience 370

Nimble AMS

MARCH 10, 2024

Some examples of online communities include a LinkedIn or Facebook group where industry professionals connect. The data you’ll receive when using an online community will better help you understand your members and create a personalized experience. What is an online community?

Guidelines 115

Guidelines Member Engagement Member Insights Member Experience 115

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 115

Proposal How To Software Technology 115

Spark Consulting

DECEMBER 4, 2020

Your members, customers, and the entire industry/profession community your association serves need you now in ways they don’t when everything’s fine, and what they need from you today, the challenges they’re facing, the goals they’re trying to achieve, are vastly different than they were a year ago. Don’t miss it.

Revenue 221

Revenue Committee Maine Conference 221

Reid All About it

APRIL 26, 2024

. – Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks. Association Revenue Generation (Coffee with Innovators: Association Design Circle) We are association people who welcome diverse perspectives and all experience levels. More info/register.

Content 266

Content Survey Education Strategy 266

Nimble AMS

NOVEMBER 26, 2023

Does your association risk falling behind industry competition? Perhaps your organization experiences data silos or staff and member retention issues. For example, show how user-friendly reporting and dashboards can empower executives to make better decisions to meet organizational goals. How much will it cost?

Technology 140

Technology Software Association Management Process 140

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Content Tools 287

Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the member experience with your online community platform. How to drive member engagement and loyalty through your online community.

Member Engagement 132

Member Engagement Guidelines Member Experience Leadership 132

Nimble AMS

AUGUST 25, 2023

Our Nimble AMS team loved connecting with so many association professionals and gaining valuable industry insights from the ASAE 2023 sessions. For example, perhaps your goal is to improve your member experience by offering valuable membership benefits. Sign up for the Nimble AMS blog to get more tips and tricks.

Atlanta 129

Atlanta Team Member Engagement Tips 129

Aptify

NOVEMBER 5, 2020

Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. Here are some examples of content to include in your email series: Remind them of the benefits they will now receive as a member of your association.

How To 148

How To Newsletter Examples Communications 148

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 78

Proposal How To Software Technology 78

Higher Logic

FEBRUARY 24, 2020

MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. 2600% revenue growth in 14 years. How do they do it?

Revenue 207

Revenue Member Experience Tools Technology 207

Nimble AMS

MARCH 25, 2022

Offering an online community to your members is a powerful way to provide member value. Research from Community Brands consistently shows that members place high value on networking and staying up to date on industry news, trends, and regulations. Recruit more members . Improve member engagement .

Strategy 133

Strategy Guidelines Recruiting Recruitment 133

Reid All About it

OCTOBER 6, 2023

The weekly list of free educational events and resources for the association community… Industry careers website. Once again, I’m asking for good examples of association (or association foundation) websites that feature an industry careers section. Please send me links if you have one or know of a good one. More info/register.

Revenue 256

Revenue Certificate Tools Innovation 256

Nimble AMS

JULY 8, 2021

Association industry research from Community Brands shows that organizations of all sizes say that membership dues typically provide 45 percent of revenue for their organization. Members have different needs depending on their career stage and each stage of their experience with your organization (from joining to renewal).

Member Experience 100

Member Experience Tips Recruiting Recruitment 100

Nimble AMS

DECEMBER 29, 2020

They serve as educators, advocates, idea forums, and compilers of industry research and best practices. Certainly, there have been some changes to the way members pay (for example: monthly installments and multi-year memberships), but the concept of annual dues remains largely intact. Individualization.

Class 78

Class Member Experience Tips Examples 78

ISAE

MAY 13, 2024

Offer incentives to motivate your members to attend or participate. For example, you could give free conference t-shirts to members who register by a certain date. For example, during a fundraiser, you might track fundraising progress on a leaderboard and reward the top three fundraisers at your event. Embrace technology.

Los Angeles 52

Los Angeles Discount Library Committee 52

AssociationChat

FEBRUARY 1, 2023

Artificial Intelligence (AI) technology has become increasingly popular, with many industries embracing its potential to enhance processes, streamline communication, and boost efficiency. For example, try asking ChatGPT to “remove pre-text and context” and “only return” certain results. Association work is no exception.

CA 64

CA Member Experience Social Media Sample 64

Association Analytics

FEBRUARY 20, 2024

The key is being deliberate about the types of prospects you’re trying to reach and processes you’re using to try to convert them into new members. Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization?

Strategy 169

Strategy Social Media Discount Newsletter 169

Nimble AMS

AUGUST 10, 2021

Member experience directly impacts member retention and loyalty. Discover the three fundamental keys to keeping members engaged with experiences that exceed expectations. This will give members a place to engage immediately when they want to interact with others to find answers or network.

Certificate 120

Certificate Member Engagement Member Experience Content 120

Reid All About it

MAY 14, 2021

Creating a virtual learning experience that can replicate the benefits of in-person instruction will become a more pressing priority for education professionals. Hear three examples of how our customers have addressed this very challenge using practical, cost-effective strategies. 5 Ways to Enhance the Modern Member Experience.

St. Louis 341

St. Louis Technology Strategy Conference 341

Nimble AMS

APRIL 6, 2022

Xperience 2022, a virtual event spanning March 21-23, showcased special guests, key industry trends, inspiring stories, networking opportunities, and the latest in product innovation. The event’s theme was discovering the “next normal” for our industry, organizations, and people. . Best practices for Nimble AMS administrators.

Software 123

Software Missouri Revenue Innovation 123

Nimble AMS

MAY 5, 2023

Because of this, these communities don’t view themselves as traditional member-based organizations, so they are playing by different rules. With more niche careers, people are looking to expand their networks and advance their careers. Until a few years ago, there was no association dedicated to product marketers.

Strategy 126

Strategy Member Engagement Software Tips 126

.orgSource

DECEMBER 18, 2023

You’ll recognize these examples. Industry giants are investing millions to tap the large data sets that give them competitive insight into their customers’ hearts and minds. These are examples of AI analytic tools that are available at multiple price points and levels of complexity. Not necessarily so.

Analysis 88

Analysis Tools Library Industry 88

Nimble AMS

APRIL 21, 2023

Your organization does much to advocate for industry issues—petitioning local and federal level politicians to generate support for association-backed programs. Member advocates are the backbone of your campaigns and the heart of your advocacy program.

How To 117

How To Guidelines Social Media Tips 117

MemberClicks

DECEMBER 14, 2023

With over 50% of job seekers stating that their preferred source for finding job openings is online , creating job boards is an easy and impactful way to diversify your organization’s income while also attracting and retaining members. They improve member experience , expand your network, boost organization credibility and more.

Revenue 52

Revenue How To Software Press Release 52

Higher Logic

MAY 23, 2019

Measure both the importance of the campaign and each element within it against the perceived member value. By going through this process, you’ll have a quantifiable method for prioritizing the respective member experience. Be clear and direct about the action you want your members to take. Tip: Create a “Welcome Campaign.”

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How To Process Tips Tools 226

Reid All About it

APRIL 12, 2024

AI Unleashed: Elevating Association Performance and Engagement Learn how two associations built and deployed AI to further the member experience. Expand your knowledge of AI within association management and understand how AI can enhance member engagement and drive growth. Host: Billhighway Speakers: Elizabeth Weaver Engel, M.A.,

Revenue 256

Revenue Strategy Price Newsletter 256

Nimble AMS

JULY 15, 2022

The sooner your organization begins to treat your Code of Ethics like an important member benefit, the sooner you’ll be able to elevate the member experience. Members value their association’s Code of Ethics because they provide a legal standard for one’s profession or industry. The Code of Ethics sets the bar.

Committee 121

Committee Recruiting Recruitment Social Media 121

Reid All About it

JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. Why Do Your Members Need Your Association? More info/register.

Survey 256

Survey Project Strategy Education 256

Reid All About it

JANUARY 28, 2022

Event Farm describes two different approaches to crafting event experiences that will wow your attendees and help you achieve business outcomes. They provide low- and high-budget examples to illustrate what they mean. 2022 STR Industry Trends. Presenter: Ronja Francoeur, Member Engagement Specialist. Metaverse 101.

Newsletter 195

Newsletter Survey Team Software 195

Reid All About it

DECEMBER 1, 2023

Watkins, CAE, Senior Vice President, Member & Component Services, American Institute of Architects Benita Queen-Stocks (moderator), Director of Membership and Programs, Northern Virginia chapter, National Association for Industrial and Office Parks *All events are online at Eastern Standard Time unless otherwise noted.

Arlington 266

Arlington Technology Strategy Los Angeles 266

Aptify

JANUARY 21, 2022

An effective way to address these challenges is for your staff to focus more of their efforts on those areas that are most important to today’s members, including individual benefits such as training and certifications, and industry-focused benefits such as industry news and information, advocacy, and raising awareness. .

Organization 138

Organization Certificate LMS Membership Management 138