Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience.

Member Experience 321

Member Experience Analysis Course Survey 321

Nimble AMS

MAY 20, 2024

Maybe you want to enhance the member experience or to advance staff processes? Create your implementation t eam It’s crucial to consider who will be on your AMS implementation team. Provide training for your team members on your new AMS and its capabilities. Begin by considering your top technological priority.

Software 78

Software Review Team FAQ 78

Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the member experience with your online community platform. How to drive member engagement and loyalty through your online community.

Member Engagement 132

Member Engagement Guidelines Member Experience Leadership 132

Reid All About it

APRIL 19, 2024

TopClass LMS explains how it works and shares examples of associations doing this now. His observations are especially useful for consultants, but anyone who runs a team, department, or organization will find valuable advice here. Get a solid plan of attack to help your team get into spring-cleaning mode. Decline of trust.

Newsletter 250

Newsletter Content Social Media Education 250

Reid All About it

APRIL 26, 2024

She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Mariana Fernandes at Animalz shares her team’s favorite content marketing blogs, newsletters and podcasts. . Hear about real examples of successful project plans for associations. 1 CAE credit.

Content 266

Content Survey Education Strategy 266

Higher Logic

MAY 29, 2020

You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. How to Align with Your Board and Executive Team's Priorities. This is how you can prove your new member community will be a valuable technology investment. Objection 1: Price.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 115

Proposal How To Software Technology 115

Nimble AMS

NOVEMBER 26, 2023

Having this framework for your project team and decision makers will help you along in the process,” said Mauren Joudrey of the Council on Foundations (COF). For example, show how user-friendly reporting and dashboards can empower executives to make better decisions to meet organizational goals. How much will it cost?

Technology 140

Technology Software Association Management Process 140

Nimble AMS

AUGUST 25, 2023

Our Nimble AMS team loved connecting with so many association professionals and gaining valuable industry insights from the ASAE 2023 sessions. 6 trending topics at ASAE Annual 2023 The Nimble AMS team learned so much from attending ASAE 2023. We had the best time seeing you at ASAE Annual 2023 in Atlanta!

Atlanta 129

Atlanta Team Member Engagement Tips 129

Associations Now

AUGUST 28, 2017

None of that is necessarily a bad thing; there’s plenty of research out there celebrating the virtues of giving workers stretch goals, mixing up teams, busting silos, sharing knowledge across the organization, and otherwise shaking up how work gets done. An ever-changing team structures can make it hard for them to function well.

Team 70

Team Project Price Recruiting 70

Association Success

SEPTEMBER 20, 2018

For examples, assign board members, who know large networks of people, to introduce new members to other attendees at meetings or events. Be open to new ideas - ask your team for their ideas! Most respondents to this new member engagement study said it takes over a year to see results from a new member engagement program.

Member Engagement 232

Member Engagement Cost Recruiting Recruitment 232

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. You’re on the same team. Cheer for each other. 10 Association Communications Stats + Membership Tips.

Communications 287

Communications Tips Content Tools 287

Nimble AMS

FEBRUARY 17, 2022

Data model” might seem like a techy concept that only your IT team needs to know about. For example, it would be nearly impossible to track engagement as a member changes jobs, or as companies acquire one another. . It supports a connected member experience. It offers a simplified user experience.

Software 127

Software System Team Report 127

Reid All About it

APRIL 12, 2024

Hear how to build and maintain trust on teams, spot potential trouble early, and foster a culture of accountability for project success. Find out how to drive synergies at scale between social media and social customer service teams, and efficiencies with purpose-built AI. More info/register. More info/register.

Revenue 256

Revenue Strategy Price Newsletter 256

Nimble AMS

MARCH 25, 2022

For example, at the highest level, your goals might be to: Grow your existing online community . Recruit more members . Improve member engagement . Increase member value . TIP: These are examples of high-level goals. Online community team. Offer examples. Number of online community logins.

Strategy 133

Strategy Guidelines Recruiting Recruitment 133

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 78

Proposal How To Software Technology 78

Delcor

SEPTEMBER 15, 2023

Why IT Projects Fail Lack of Leadership When projects run into trouble, the project team and stakeholders lose confidence in the project manager and the project’s ultimate success. The sponsor ensures that appropriate resources are available — for example, the budget to hire a competent project manager and business analyst.

Project 96

Project Analysis Team Leadership 96

.orgSource

FEBRUARY 12, 2024

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. There was a time when associations didn’t think of their members as customers.

Marketing 88

Marketing Team Social Media Communications 88

Nimble AMS

SEPTEMBER 26, 2022

Member scoring is a crucial topic for organizations because providing superior member experience drives all associations. Unfortunately, the topic of member engagement strategy can also be overwhelming. Your association might just be getting started with member scoring. How to plan your engagement scoring workshop.

Member Engagement 110

Member Engagement Guidelines Member Experience Process 110

.orgSource

MAY 15, 2023

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. There was a time when associations didn’t think of their members as customers.

Marketing 88

Marketing Team Social Media Communications 88

Nimble AMS

SEPTEMBER 24, 2021

Work together to identify goals and discuss how you can team up to reach them. Connecting national and chapter data can help your staff and chapters save time, stay connected, and deliver a better member experience. It can also give chapters access to data that they can use to improve their local member engagement.

How To 78

How To Member Experience Member Engagement Communications 78

Reid All About it

JANUARY 28, 2022

Achurch Consulting describes how to build trust and connections with your team while working remotely. Crafting an event experience. Event Farm describes two different approaches to crafting event experiences that will wow your attendees and help you achieve business outcomes. Connecting while working remotely. Metaverse 101.

Newsletter 195

Newsletter Survey Team Software 195

Nimble AMS

JUNE 25, 2021

This approach helps you easily keep member data updated and secure as well as gives you a complete view of your member data through reports and dashboards (plus use your data to accomplish more). Ready for some examples? Member touchpoints. Members are more likely to receive incorrect communications.

System 78

System Examples Member Experience Report 78

Delcor

SEPTEMBER 14, 2023

Now, imagine when the large cast of characters involved in a project—the project team, project manager, business analyst, developers, users, and other stakeholders—have communication issues. Luckily, simple tools are available to help a team identify key communication needs. Things get ugly. Talk about ugly!

Project 97

Project Analysis Team Communications 97

Nimble AMS

FEBRUARY 2, 2023

Leverage Salesforce’s Sales Cloud to help your organization diversify its revenue streams and build deeper relationships with members and customers. Empower your team to efficiently manage leads by increasing the software capabilities you need for growth and success. Elevate the staff and member experience with Nimble AMS.

Software 108

Software Revenue Member Experience Innovation 108

Forj

APRIL 22, 2021

Pricing them too high may deter members from investing. But, pricing them too low will prevent your team from making any meaningful revenue. These high-value courses can come with high development costs as well, requiring a variety of team members such as: eLearning Consultants. Team time and resources. Developers.

Price 172

Price Course LMS Discount 172

Blue Sky eLearn

DECEMBER 6, 2019

Look for website builders that offer templates in case your team isn’t well-versed in code. If your team doesn’t have much experience in web design, a website builder with responsive design features is best. Investing in capable event management software ensures that you and your team are as prepared as possible.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Higher Logic

FEBRUARY 10, 2020

This dedicated space for feedback allows members and customers to help you build a better experience. The Ideation feature helps you manage customer feedback, crowdsource ideas and suggestions, and improve communication between your product or support teams and your end users. You’re probably thinking, "Okay…”.

Tools 177

Tools Review Products Member Experience 177

Membersuite

JULY 16, 2021

The association staff on the project team care about these functions and features, but most of their co-workers only care about one thing: reports. Reports provide the information you and your colleagues need to better understand your members, customers, and prospects. You can collect the rest during new member onboarding.

Report 175

Report How To Committee System 175

Reid All About it

MAY 14, 2021

The team at Event Farm has been hosting a series of webinars about the safe return to in-person events. Creating a virtual learning experience that can replicate the benefits of in-person instruction will become a more pressing priority for education professionals. 5 Ways to Enhance the Modern Member Experience.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

JANUARY 26, 2024

Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. Please help our community by taking the time to participate or forwarding it to a colleague on your association’s membership team. The 2024 survey is now open. Volunteer burnout.

Survey 256

Survey Project Strategy Education 256

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Software Member Experience 52

Nimble AMS

DECEMBER 29, 2020

Certainly, there have been some changes to the way members pay (for example: monthly installments and multi-year memberships), but the concept of annual dues remains largely intact. One example of this customization is allowing users to pay for specific activities, such as yoga classes or spin classes.

Class 78

Class Member Experience Tips Examples 78

Nimble AMS

JULY 27, 2021

A new AMS system offers the opportunity for your association to operate more efficiently, drive more revenue, and deliver a better member experience. Having defined priorities can make it easier to stay focused as you and your team make decisions about what to do next. Take small steps. Process automation. Take the next step.

System 148

System Association Management Project Tips 148

Nimble AMS

DECEMBER 7, 2020

So, I sat down with Susan to ask her a few questions: Q: Susan, I know you bring more than 25 years of leadership experience in CRM technology, customer success, data sciences, and service delivery to your role at Community Brands and Nimble AMS. Q: These are all great examples. Q: 2020 was a tough year for everyone. Download now.

Team 78

Team Products Member Experience System 78

Reid All About it

MARCH 10, 2023

Your AMS should be a utility player on your membership team. Nimble AMS describes how it can help your association recruit, engage and retain members by helping you better understand members, anticipate their needs, and deliver personalized communication and content. Your Members Are Mobile… Are You? 1 CAE credit.

Committee 195

Committee Education Software Technology 195

Association Freak

MARCH 26, 2021

Integration means many things: Coordinating across multiple channels, cooperating as separate teams, bridging divides between disciplines, and coherently communicating around shared ideas. But ultimately, it means a unified member experience. One Team In Name Only. But What Does it Mean? Internal alignment is essential.

Process 72

Process Team Member Experience Software 72