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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Three terrific tech tips to transform the member experience

Nimble AMS

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.

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Tips to enhance your association’s member experience by leveraging Nimble AMS and Salesforce Experience Cloud

Nimble AMS

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

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5 simple steps to build executive buy-in for new technology

Nimble AMS

If you’re like most enterprise level associations, you likely have an in-depth process to get executive approval for any technology investments. Follow best practices Lay the groundwork for new technology by applying change management best practices. Detail how new technology can alleviate these pain points.

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How the American Society for Surgery of the Hand (ASSH) boosts member trust with technology

Nimble AMS

But how can your association boost member trust and solidify your industry reputation? Let technology do the heavy lifting—leverage modern association management software to enhance the staff and member experience and build trust in your organization. Here’s how ASSH uses innovative technology to get the job done: 1.

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New Report Finds Members Want Improved Technology and Education Offerings

Associations Now

Forj’s 2023 State of Association Member Experience report found that organizations are not meeting member expectations. Improving technology offerings , focusing on retention , and creating community-driven learning can prove beneficial. percent) or late-career members (68.6 percent) than midcareer (60.8

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3 technology trends to improve your association’s member experience

Nimble AMS

Is keeping up with technology trends on your association’s radar? These three should be on your priority list to ensure a great member experience. Meanwhile, technology advances aren’t standing still for your association. Keeping up with member expectations. 3 technology trends associations should be following.