Expert insights. Personalized for you.
Wouldn’t members always open emails from their association? Tue 6/18 at 1 p.m.* – Enhancing the Member Experience with Data Analytics. Learn how data analytics can help your association keep up with member expectations and deliver a more relevant experience. Find out how to optimize the member journey by getting a 360-degree view of members across all your data sources. Board Governance That Will Keep Your Board Engaged But Out of the Weeds. MORE
WBT Systems explains how to develop really good LMS requirements. The Art of Engaging a Virtual Audience. You’ve taken the steps to introduce innovative e-learning programs, but how do you ensure you get the same level of engagement from your audience? MORE
The weekly list of free educational events and resources for the association community… WBT Systems lists the integration issues you should consider before selecting a new LMS. What can be done to find the leaks in the key activity supporting member retention? Find out how you may be creating confusion through your messaging, user experience and/or forms (and how to fix them). Presenter: Mike Steckel, User Experience Director, Mighty Citizen. MORE
Besides having a strategy for how your association will use the data in your care, you should follow these six principles for collecting and updating member data. and how to get the right statistics to prevent national and chapter level members from leaving. MORE
One of the main functions of an association is facilitating the professional development of your members. This could mean providing networking opportunities ( maybe through an online member community ), posting job openings, and even providing continuing education (CE) programs. MORE
Keeping members around long-term by continuously providing value. . If members think your organization provides too little value, they’re not likely to renew. Keeping members around year after year means continually providing them with value. Simply put, if members think your organization provides too little value, they’re not likely to renew. So start by learning more about what your members want. Consider the member journey. experience?you’re?delivering MORE
It is incredibly gratifying for associations to see a spike in event attendance, as participation plays a valuable role in their impact, but poor event management can cause your members to disengage. Exploring new ways to keep your members engaged and informed about your events can increase overall member satisfaction and translate to a boost in event attendance. Building on that reputation can help you retain members and ignite interest in upcoming events. MORE
What members come to expect from the technology they interact with in their personal lives they come to expect in their professional lives. What odd, inconvenient bugs in the association’s website, or AMS, or LMS, or other systems are tripping your members up? Related: Member-proofing your association. The new member engagement rule of three. Association culture projects outward upon potential members. MORE
The weekly list of free educational events and resources for the association community… WBT Systems encourages associations to provide educational programs for vendor members —you may call them affiliate, associate, or supplier members, I like to think of them as industry partners. These members need industry knowledge. And, whether they know it or not, they need to learn how to effectively network and build relationships with fellow members. MORE
You might be asking yourself, “ Wait, I thou ght CRM is the platform I use to look up account s and contact records of my members?” And, you’d be right. . It’s no coincidence that n onpr ofits prioritize the online member experience. are willing to pay more for a better customer experience , c ustomer – centric companie s are 60 percent more profitable, and 1 in 3 customers will leave a brand they love after just one negative experience. . MORE
MemberSuite shares the many different ways your association can collect and update member data throughout the membership journey. If you want to help your members connect, learn and improve their professional practices together, consider offering professional learning communities. MORE
And with modern technology, including learning management systems (LMS), associations have the power to pick up where colleges leave off. Choosing the Best LMS Software. Unfortunately, not every LMS has the tools associations need to provide the professional development that many industries are missing. Like traditional education, some LMS software hasn’t kept up with the times. The harshest critics have even called older LMS software dead on arrival (DOA). MORE
An online career center helps members find the job opportunities they need. Job opportunities are a top benefit for your members. By offering a robust career center, you can provide members with a huge member benefit by connecting them with career opportunities. MORE
Fret not, Billhighway has plenty of ideas for (and examples of) connecting chapter members virtually. She’s witnessed awesome and unbearable experiences. How to Go Virtual (While Still Creating an Engaging Experience). Engagement That Scales. Engagement That Scales. MORE
If your association is looking for more ways to facilitate your members’ professional development and encourage them to take active roles in all that your association has to offer, you’ll want to consider providing them with eLearning opportunities. Effective eLearning targets your members’ most pressing continuing education needs and presents courses in a captivating way. You can utilize your association learning management system (LMS) and other platforms. MORE
Education is a huge benefit associations can provide for their members, and online education is a great way of providing it. And today, with learning management system (LMS) options that seamlessly integrate with your online community, it’s possible to create a centralized member experience that includes education and certifications of all types. Maybe you won’t even have trouble enticing your members to take advantage of your elearning options. MORE
Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Associations can run different types of webinars to make up for lost revenue from canceled annual events and continue giving members a helpful, engaging, relevant experience. Onboard New Members. Onboard New Members. MORE
Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. The Salesforce State of the Connected Customer report shows that more than 50 percent of consumers have stopped buying from a company altogether because a competitor beat them on customer experience. MORE
The weekly list of free educational events and resources for the association community… WBT Systems explains why you should measure the lifetime value of your members and customers —both their monetary and non-monetary contributions—and suggests two angles for approaching this metric. Billhighway describes eight reasons that members don’t volunteer and provides solutions for all of them. What’s New in User Experience and Design? MORE
MemberSuite describes how technology (beyond the conference app) can help you improve the event attendee experience. What a member (or anyone) says they need isn’t always what they really need. At Association Success , Chris Beaman explains why you have to dig deeper and keep asking Why to fully understand how to meet member needs. Digital Strategies to Engage Members (Coffee Talks with Results Direct – Alexandria VA). MORE
Association membership is one of the most enriching experiences—particularly when you’re part of an association that prioritizes engaging its members. As your association evolves and increases its membership, your engagement strategy should evolve as well. MORE
Easily delivered through a learning management system, video is the most engaging way to hold your association members’ and learners’ attention. What makes it trendy now and soon a staple of learning is it’s shorter, crispier and engaging nature, changing the way your association […]. Video-based learning is a widely-accepted e-learning trend, and it’s gaining momentum. MORE
Because with online learning, associations can provide training to a larger number of members in more flexible formats, something that is helping online education become a popular member benefit. If your association is looking for ways to embrace online learning, here are three traditional learning experiences that you can now offer online to deliver more value to members. Individual learning experiences are self-study courses. MORE
Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Hear how to simplify the selection process and eliminate guesswork; activate performance, productivity, and profit; and empower happy, highly engaged employees and reduce turnover. If you were waiting, 2017 is the time to see how technology can make your events more efficient, engaging, and meaningful for both you and your attendees. MORE
Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Hear how to simplify the selection process and eliminate guesswork; activate performance, productivity, and profit; and empower happy, highly engaged employees and reduce turnover. If you were waiting, 2017 is the time to see how technology can make your events more efficient, engaging, and meaningful for both you and your attendees. MORE
For associations focusing on strategically attracting new members (and keeping them engaged for the long haul), it’s important to package your tech stack for ample growth and retention. Association membership in the modern age is all about providing people with real value on their terms, and strategically leveraging technology is an effective way to attract and retain those members who you’ll transform into your trusty advocates. Learning Management System (LMS) / eLearning. MORE
MemberSuite identifies these opportunities, because that’s what they are, so you can provide a complete event experience like no other. I started this weekly publication because young members of my state SAE lamented not having a big enough PD budget to acquire all the CAE credits they needed. Yes, there’s a fee, but it looks like a memorable experience so check it out. Many associations struggle to identify additional sources of revenue and content for their members. MORE
Blue Sky eLearn
DECEMBER 6, 2019
Association membership is one of the most enriching experiences—particularly when you’re part of an association that prioritizes engaging its members. As your association evolves and increases its membership, your engagement strategy should evolve as well.
Higher Logic
JANUARY 23, 2020
One of the main functions of an association is facilitating the professional development of your members. This could mean providing networking opportunities ( maybe through an online member community ), posting job openings, and even providing continuing education (CE) programs.
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YourMembership Blog
MARCH 15, 2017
Easily delivered through a learning management system, video is the most engaging way to hold your association members’ and learners’ attention. What makes it trendy now and soon a staple of learning is it’s shorter, crispier and engaging nature, changing the way your association […]. Video-based learning is a widely-accepted e-learning trend, and it’s gaining momentum.
Higher Logic
MAY 20, 2020
Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Associations can run different types of webinars to make up for lost revenue from canceled annual events and continue giving members a helpful, engaging, relevant experience. Onboard New Members. Onboard New Members.
Nimble AMS
NOVEMBER 18, 2019
Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. The Salesforce State of the Connected Customer report shows that more than 50 percent of consumers have stopped buying from a company altogether because a competitor beat them on customer experience.
Higher Logic
FEBRUARY 28, 2019
It is incredibly gratifying for associations to see a spike in event attendance, as participation plays a valuable role in their impact, but poor event management can cause your members to disengage. Exploring new ways to keep your members engaged and informed about your events can increase overall member satisfaction and translate to a boost in event attendance. Building on that reputation can help you retain members and ignite interest in upcoming events.
|
Higher Logic
MAY 9, 2017
And with modern technology, including learning management systems (LMS), associations have the power to pick up where colleges leave off. Choosing the Best LMS Software. Unfortunately, not every LMS has the tools associations need to provide the professional development that many industries are missing. Like traditional education, some LMS software hasn’t kept up with the times. The harshest critics have even called older LMS software dead on arrival (DOA).
Higher Logic
NOVEMBER 12, 2019
For associations focusing on strategically attracting new members (and keeping them engaged for the long haul), it’s important to package your tech stack for ample growth and retention. Association membership in the modern age is all about providing people with real value on their terms, and strategically leveraging technology is an effective way to attract and retain those members who you’ll transform into your trusty advocates. Learning Management System (LMS) / eLearning.
Smooth The Path
JUNE 21, 2017
What members come to expect from the technology they interact with in their personal lives they come to expect in their professional lives. What odd, inconvenient bugs in the association’s website, or AMS, or LMS, or other systems are tripping your members up? Related: Member-proofing your association. The new member engagement rule of three. Association culture projects outward upon potential members.
Nimble AMS
APRIL 17, 2020
An online career center helps members find the job opportunities they need. Job opportunities are a top benefit for your members. By offering a robust career center, you can provide members with a huge member benefit by connecting them with career opportunities.
Higher Logic
OCTOBER 11, 2017
Education is a huge benefit associations can provide for their members, and online education is a great way of providing it. And today, with learning management system (LMS) options that seamlessly integrate with your online community, it’s possible to create a centralized member experience that includes education and certifications of all types. Maybe you won’t even have trouble enticing your members to take advantage of your elearning options.
|
Fonteva
JUNE 3, 2019
If your association is looking for more ways to facilitate your members’ professional development and encourage them to take active roles in all that your association has to offer, you’ll want to consider providing them with eLearning opportunities. Effective eLearning targets your members’ most pressing continuing education needs and presents courses in a captivating way. You can utilize your association learning management system (LMS) and other platforms.
Reid All About it
JUNE 28, 2019
The weekly list of free educational events and resources for the association community… WBT Systems encourages associations to provide educational programs for vendor members —you may call them affiliate, associate, or supplier members, I like to think of them as industry partners. These members need industry knowledge. And, whether they know it or not, they need to learn how to effectively network and build relationships with fellow members.
Reid All About it
NOVEMBER 9, 2018
MemberSuite shares the many different ways your association can collect and update member data throughout the membership journey. If you want to help your members connect, learn and improve their professional practices together, consider offering professional learning communities.
Aptify
SEPTEMBER 24, 2019
Keeping members around long-term by continuously providing value. . If members think your organization provides too little value, they’re not likely to renew. Keeping members around year after year means continually providing them with value. Simply put, if members think your organization provides too little value, they’re not likely to renew. So start by learning more about what your members want. Consider the member journey. experience?you’re?delivering
Protech
MARCH 16, 2020
You might be asking yourself, “ Wait, I thou ght CRM is the platform I use to look up account s and contact records of my members?” And, you’d be right. . It’s no coincidence that n onpr ofits prioritize the online member experience. are willing to pay more for a better customer experience , c ustomer – centric companie s are 60 percent more profitable, and 1 in 3 customers will leave a brand they love after just one negative experience. .
Reid All About it
JANUARY 13, 2017
Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Hear how to simplify the selection process and eliminate guesswork; activate performance, productivity, and profit; and empower happy, highly engaged employees and reduce turnover. If you were waiting, 2017 is the time to see how technology can make your events more efficient, engaging, and meaningful for both you and your attendees.
Reid All About it
JANUARY 13, 2017
Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Hear how to simplify the selection process and eliminate guesswork; activate performance, productivity, and profit; and empower happy, highly engaged employees and reduce turnover. If you were waiting, 2017 is the time to see how technology can make your events more efficient, engaging, and meaningful for both you and your attendees.
Reid All About it
JUNE 14, 2019
Wouldn’t members always open emails from their association? Tue 6/18 at 1 p.m.* – Enhancing the Member Experience with Data Analytics. Learn how data analytics can help your association keep up with member expectations and deliver a more relevant experience. Find out how to optimize the member journey by getting a 360-degree view of members across all your data sources. Board Governance That Will Keep Your Board Engaged But Out of the Weeds.
Reid All About it
NOVEMBER 2, 2018
Besides having a strategy for how your association will use the data in your care, you should follow these six principles for collecting and updating member data. and how to get the right statistics to prevent national and chapter level members from leaving.
Reid All About it
SEPTEMBER 6, 2019
MemberSuite identifies these opportunities, because that’s what they are, so you can provide a complete event experience like no other. I started this weekly publication because young members of my state SAE lamented not having a big enough PD budget to acquire all the CAE credits they needed. Yes, there’s a fee, but it looks like a memorable experience so check it out. Many associations struggle to identify additional sources of revenue and content for their members.
Reid All About it
JULY 5, 2019
The weekly list of free educational events and resources for the association community… WBT Systems explains why you should measure the lifetime value of your members and customers —both their monetary and non-monetary contributions—and suggests two angles for approaching this metric. Billhighway describes eight reasons that members don’t volunteer and provides solutions for all of them. What’s New in User Experience and Design?
Reid All About it
NOVEMBER 15, 2019
The weekly list of free educational events and resources for the association community… WBT Systems lists the integration issues you should consider before selecting a new LMS. What can be done to find the leaks in the key activity supporting member retention? Find out how you may be creating confusion through your messaging, user experience and/or forms (and how to fix them). Presenter: Mike Steckel, User Experience Director, Mighty Citizen.
Reid All About it
JUNE 22, 2018
WBT Systems explains how to develop really good LMS requirements. The Art of Engaging a Virtual Audience. You’ve taken the steps to introduce innovative e-learning programs, but how do you ensure you get the same level of engagement from your audience?
Reid All About it
APRIL 17, 2020
Fret not, Billhighway has plenty of ideas for (and examples of) connecting chapter members virtually. She’s witnessed awesome and unbearable experiences. How to Go Virtual (While Still Creating an Engaging Experience). Engagement That Scales. Engagement That Scales.
Reid All About it
SEPTEMBER 13, 2019
MemberSuite describes how technology (beyond the conference app) can help you improve the event attendee experience. What a member (or anyone) says they need isn’t always what they really need. At Association Success , Chris Beaman explains why you have to dig deeper and keep asking Why to fully understand how to meet member needs. Digital Strategies to Engage Members (Coffee Talks with Results Direct – Alexandria VA).
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