What We Learned from the 2023 Association Member Experience Survey
Higher Logic
NOVEMBER 16, 2023
The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.
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Higher Logic
NOVEMBER 16, 2023
The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.
Association Analytics
APRIL 1, 2024
In the association world, member engagement is always a top priority – but it’s not always a successful endeavor. Most associations don’t have an easy way to measure member engagement across all their different systems and touch points.
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Higher Logic
NOVEMBER 8, 2022
The post What We Learned from the 2022 Association Member Experience Survey appeared first on Higher Logic. Find out what your members want. Higher Logic’s 2022 Association Member Experience Report helps you do just that. . For association leaders, the advice is often the same again and again.
Association Freak
APRIL 10, 2024
Reading Time: 6 minutes Member engagement and retention are the ultimate weapons in the battle for long-term success. This article steps up to be your champion in this fight, offering a treasure trove of insights and strategies to turn passive members into enthusiastic participants.
EventMobi: Association Events
SEPTEMBER 13, 2023
Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?
Nimble AMS
FEBRUARY 24, 2023
Gain actionable insights on the current status of your association’s events when you conduct routine surveys. With surveys, you’ll discover areas where your events are performing well and areas where you’ll need to improve. You’ll also learn how you can enhance the attendee and member experience.
Nimble AMS
AUGUST 26, 2022
Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. How to improve member engagement scoring at your association.
Nimble AMS
DECEMBER 2, 2022
Is your association looking to boost member engagement in the new year? To increase member connection and loyalty in your organization in 2023, you’ll want to p repar e your member engagement strategy today. We’re here to help your association take its member engagement to the next level with four valuable tips.
Nimble AMS
DECEMBER 5, 2022
But did you know that you can also empower your association volunteers to boost member engagement? Here’s how to start transforming your member engagement strategy by mobilizing your volunteers. . Are you looking for tips to prepare your member engagement strategy for 2023? Your members want to connect!
Smooth The Path
DECEMBER 11, 2017
The link between each new member’s experience and overall engagement is significant news because increased new member engagement does not just benefit the small segment of new members. Increased new member engagement over time, improves all member engagement. But, are they?
Smooth The Path
MARCH 31, 2020
There may never have been an easier time to engage members because our members’ needs have temporarily just gotten more transparent. We can jump in and engage members because member engagement is supportive and good and helpful for our members and, boy, do they ever need help and support right now.
Smooth The Path
JUNE 1, 2021
Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great.
MemberClicks
DECEMBER 18, 2023
Did you know that professionals in smaller organizations particularly identify member engagement, along with time and financial constraints, as their biggest challenges. This shows the urgent need for effective engagement strategies in today’s competitive landscape. What is Member Engagement?
Protech
MAY 11, 2023
In this article, we’ll discuss three ways you can boost engagement with your members’ online community : Use a member engagement app. Create branded eCards for members to send. You know your members best, so make sure to tailor each of these strategies to their preferences. Use a member engagement app.
MemberClicks
NOVEMBER 9, 2023
Through professional development and training, your workshops provide value to your members, while also boosting your member engagement and retention. So how do you ensure your workshops are consistently satisfying member needs? What should be included in a feedback survey for workshops? Why include this question?
Smooth The Path
SEPTEMBER 17, 2019
Does your association have a new member onboarding, orientation, or welcoming program? Please participate in this quick survey. Five years ago, when I asked audiences of association professionals whether their associations had new member onboarding programs, a few people would raise their hands. We invite you to participate.
Reid All About it
APRIL 26, 2024
Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. 1 CAE credit. More info/register. Product Marketing Manager, Higher Logic Wed 5/1 at 12 p.m.
Associations Now
JANUARY 7, 2020
Associations pros frequently cite member engagement as a top challenge, and many of the most effective ways to make easier connections with members are in the digital realm. Here are three items to add to your online engagement plan in the new year. Have you found member engagement to be a challenge at your association?
Disciple Media
OCTOBER 2, 2023
Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.
NXUnite
MARCH 18, 2024
To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.
Nimble AMS
OCTOBER 8, 2019
The critical role personalization plays in member engagement and loyalty. Members expect a personalized experience with your association. Here are three ways to give them the experience they expect. We’ve all come to expect highly personalized online experiences like those of Amazon and Netflix.
Smooth The Path
JANUARY 16, 2018
Overall new member renewal rates had increased a couple of percentage points since the program was implemented, which was directionally good, but not good enough. One insight we learned from the New Member Engagement Study is program planning never really ends. New member engagement programs are malleable.
Nimble AMS
NOVEMBER 18, 2019
Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?
Reid All About it
JANUARY 26, 2024
Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. Elevating New Member Engagement How well are your new members joining and engaging in your community? 1 CAE credit.
Higher Logic
MAY 20, 2020
Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities.
Nimble AMS
MAY 10, 2022
A study conducted by Edelman and Linkedin reported 65% of those surveyed said thought leadership content improved their perception of an organization. Well-researched and thoughtfully written content has the power to build association credibility, organization brand awareness, and even attract new members. .
Nimble AMS
JUNE 4, 2022
Member engagement and delivering a member-centric experience are integral to all organizations—therefore, it should be a priority in determining your association’s goals. . If you seek members who are invested in advocacy or volunteering, ensure you have meaningful opportunities available at your association.
Nimble AMS
JUNE 27, 2022
When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Implementing modern technology is a fantastic first step to boosting member engagement, but your association shouldn’t stop there. Download now.
Association Success
FEBRUARY 22, 2018
Overall, new member renewal rates had increased a couple of percentage points since the program was implemented. One insight we learned from the New Member Engagement Study is that program planning never really ends. The most successful program managers continually experiment, measure, and evolve their programs.
Reid All About it
APRIL 19, 2024
Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. Take the 2024 Panels Report Research Survey conducted by Kristin Arnold. A mobile app is a tangible reminder of membership value. Quick hits Got opinions about panels? 1 CAE credit.
Spark Consulting
MAY 6, 2021
The pandemic had uneven effects: some associations enjoyed increased member engagement while others have been deeply challenged. Your members’ goals and challenges are shifting rapidly. Their member experience is neither representative nor typical. Remember that.
Nimble AMS
DECEMBER 16, 2022
With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Members join associations for the benefits. Automation.
Reid All About it
SEPTEMBER 1, 2023
AI pulse survey. MCI invites you to participate in its AI benchmark survey , a 3-minute pulse survey about the integration of AI technologies within your organization and your members’ interest and aptitude for AI. Membership engagement. Engagement means different things for different members.
Nimble AMS
MAY 13, 2022
Recruiting younger members by providing desirable benefits is vital for organizational success and longevity.?When When young professionals join your organization and meet their professional or personal goals, it maximizes member engagement, accelerating your own association goals. Education programs. Networking opportunities ?.
Nimble AMS
AUGUST 4, 2021
Three effective approaches to learning more about members. Send a survey. Send a periodic survey to gather your members’ thoughts and ideas about your organization’s programs and benefits. Consider targeting different surveys to different member groups. How well do you know your lapsed members?
Reid All About it
NOVEMBER 10, 2023
Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement. Member Engagement is an Art and a Science. 1 CAE credit. 1 CAE credit. More info/register. . – 1 CAE credit.
Reid All About it
JANUARY 28, 2022
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. Tue 2/1 at 12 p.m.
MemberClicks
APRIL 24, 2024
Transparency and Communications One of the most undervalued aspects of association management is the importance of consistent communication to keep members engaged and involved. Know who your target market is and the qualities of your ideal member. Text and emails are common ways to initiate member engagement.
Nimble AMS
JUNE 15, 2022
You can learn more about the industry by listening to both your staff and members. Association staff have routine contact with members and will likely understand the member experience better than you. Plan to have ongoing meetings with staff to gain insight into the issues members are facing. Meet with staff.
Nimble AMS
AUGUST 19, 2022
Majorities of association members and professionals agree that organizations must digitally transform to survive. Currently, 36% of surveyed members and 50% of surveyed association professionals believe that the fact their association isn’t keeping up with the pace of technology is the main reason their organization is falling behind.
Nimble AMS
AUGUST 23, 2022
Another noteworthy trend is only a quarter of professionals say they can easily join member data from various resources to create a unified member report. While this number is up from 18% in 2019, data silos remain a pain point for many associations when attempting to provide the best member experience. .
Aptify
SEPTEMBER 1, 2022
To help you provide them with the experience they expect, offer members an online portal where they can manage payments, orders, and preferences; participate in discussion forums; and answer polls and surveys. A member portal is an essential tool. And the professionals surveyed agreed at almost the same rate, 65%. .
Nimble AMS
AUGUST 8, 2022
While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. However, according to a Gartner survey, 42% of data and analytics leaders do not measure or assess their data. Download now.
Association Analytics
JUNE 21, 2023
If you’re asking members to fill out a survey, provide an incentive for them. 8: Your Organization Doesn’t Have KPIs and Metrics Challenge : Without key performance indicators (KPIs) or metrics, your organization is missing out on vital information about your members. Member engagement is everyone’s job.
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