Association Analytics

JUNE 21, 2023

If data is saved on a team member’s personal drive, or worse, doesn’t exist at all, your association’s data is not going to be accessible when you need it. You might use inconsistent content or course tagging, or team members might use a variety of names for one type of offering. Sound familiar?

Team 319

Team Report Course Proposal 319

Association Analytics

MARCH 13, 2024

The resulting data can help identify where members are in their journey, which members might be falling through the cracks, what opportunities your association can take advantage of to improve membership offerings and benefits, and so much more. That depends on your association’s members! Set a member engagement goal.

Review 169

Review Member Engagement Process Examples 169

Nimble AMS

JANUARY 25, 2024

With the Salesforce AppExchange. Discover three reasons why the Salesforce AppExchange is redefining association management software, helping you exceed your goals and enhance the member experience. What is the Salesforce AppExchange ? Truly a great team and partner,” said a trailblazing association professional.

Software 119

Software Association Management System Innovation 119

Reid All About it

JANUARY 5, 2024

The weekly list of free educational events and resources for the association community… Reflection time. A post with curated resources is right up my alley, so I’m happy to highlight this one from Amith Nagarajan at Sidecar. He shares five resources for getting up to speed and staying informed about AI. Predictions for 2024.

Revenue 277

Revenue LMS Price Education 277

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience.

Member Experience 321

Member Experience Analysis Course Survey 321

Reid All About it

APRIL 19, 2024

The weekly list of free educational events and resources for the association community… Chapter relations gathering. In Nimble AMS’ AI success kit, you get four resources: two 30-minute webinar recordings about AI for associations and two white papers, one an introduction to AI for associations and one on developing an AI strategy.

Newsletter 250

Newsletter Content Social Media Education 250

Delcor

SEPTEMBER 15, 2023

Why IT Projects Fail Lack of Leadership When projects run into trouble, the project team and stakeholders lose confidence in the project manager and the project’s ultimate success. At times like this, you need an executive sponsor who has the project manager’s back and allocates the necessary resources to get the project back on track.

Project 96

Project Analysis Team Leadership 96

Higher Logic

MAY 29, 2020

You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. How to Align with Your Board and Executive Team's Priorities. Use community to reach future members. Identify at-risk members and re-engage them.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Reid All About it

APRIL 12, 2024

The weekly list of free educational events and resources for the association community… I would love to live Like a river flows, Carried by the surprise Of its own unfolding. Hear how to build and maintain trust on teams, spot potential trouble early, and foster a culture of accountability for project success. More info/register.

Revenue 256

Revenue Strategy Price Newsletter 256

Nimble AMS

NOVEMBER 2, 2022

In late October, the Nimble AMS team attended CSAE 2022 in Halifax, Nova Scotia. During our time at the conference, we had the pleasure of celebrating the 60 years the Canadian Society of Association Executives (CSAE) has been a premier organization dedicated to member-based organizations and association professionals.

Software 120

Software LMS Recruiting Recruitment 120

Associations Now

AUGUST 28, 2017

None of that is necessarily a bad thing; there’s plenty of research out there celebrating the virtues of giving workers stretch goals, mixing up teams, busting silos, sharing knowledge across the organization, and otherwise shaking up how work gets done. An ever-changing team structures can make it hard for them to function well.

Team 71

Team Project Price Recruiting 71

Reid All About it

NOVEMBER 10, 2023

The weekly list of free educational events and resources for the association community… Got a writing project ? Wes Kao shares solid advice for onboarding yourself when you join a new team. After completing a few writing jobs, I have room for more client work in my schedule. New job advice. 1 CAE credit. More info/register.

Certificate 281

Certificate Price Tools Technology 281

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Implementing modern technology is a fantastic first step to boosting member engagement, but your association shouldn’t stop there. Download now.

Leadership 117

Leadership FAQ Member Engagement Social Media 117

Association Success

SEPTEMBER 20, 2018

Making new members feel welcome at your association’s events is a smart investment of resources. Will it cost more to organize an onboarding program to your events now, or replace the member who won’t return because they had a negative first experience? Be open to new ideas - ask your team for their ideas!

Member Engagement 232

Member Engagement Cost Recruiting Recruitment 232

Nimble AMS

NOVEMBER 21, 2023

Community Brands research found that only 12% of professional or trade organizations currently have AI or machine learning technology, and only 17% plan on adopting the technology in the future. How can your association stand out from industry competition and transform your staff and member experience? Gain more data.

Process 114

Process Team Member Experience Software 114

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! A personalized e-commerce member experience.

Innovation 99

Innovation Organization How To LMS 99

Reid All About it

JANUARY 28, 2022

The weekly list of free educational events and resources for the association community…. Achurch Consulting describes how to build trust and connections with your team while working remotely. Crafting an event experience. 5 Tips to Deliver a Better Member Experience: How to Present Your Member Benefits for Max Engagement.

Newsletter 195

Newsletter Survey Team Software 195

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. You’re on the same team. Resource: Integrate for Success: 3 Sweet Results of AMS Integrations. #4.

Communications 287

Communications Tips Content Tools 287

Nimble AMS

MAY 12, 2023

A membership committee is a volunteer-based group of members , serving to improve the member experience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. Promote member resources.

Committee 121

Committee How To Guidelines Recruiting 121

Delcor

SEPTEMBER 14, 2023

Now, imagine when the large cast of characters involved in a project—the project team, project manager, business analyst, developers, users, and other stakeholders—have communication issues. Luckily, simple tools are available to help a team identify key communication needs. Things get ugly. Talk about ugly!

Project 97

Project Analysis Team Communications 97

.orgSource

FEBRUARY 12, 2024

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. There was a time when associations didn’t think of their members as customers.

Marketing 88

Marketing Team Social Media Communications 88

.orgSource

MAY 15, 2023

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. There was a time when associations didn’t think of their members as customers.

Marketing 88

Marketing Team Social Media Communications 88

Reid All About it

MARCH 10, 2023

The weekly list of free educational events and resources for the association community… ChatGPT. Launching a podcast isn’t as daunting as it used to be, thanks to resources and people who can help you get started, like Association Briefings. Your AMS should be a utility player on your membership team. Association podcasts.

Committee 195

Committee Education Software Technology 195

Reid All About it

JUNE 23, 2023

The weekly list of free educational events and resources for the association community… “It was only a sunny smile, and little it cost in the giving, but like morning light it scattered the night and made the day worth living.” ―F. Renew: Is Your Member Renewal Journey Magical or Miserable? Scott Fitzgerald ChatGPT. Our AI future.

Metro 195

Metro Strategy Technology Marketing 195

Blue Sky eLearn

DECEMBER 6, 2019

These days, your association’s website is likely the place where potential members can find applications and learn about your cause. It also serves as a resource for current members to browse upcoming events or contact a staff member with concerns. Watch your member engagement rise with this added portal.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Nimble AMS

JULY 13, 2022

Members also care about the state of your technology, and if it negatively impacts their member experience they might lapse. Because members use innovative online platforms like Instagram, Twitter, TikTok, and LinkedIn every day, they expect a similar technological experience from their association. Learn more.

Proposal 128

Proposal How To Software Technology 128

Nimble AMS

SEPTEMBER 24, 2021

Work together to identify goals and discuss how you can team up to reach them. Connecting national and chapter data can help your staff and chapters save time, stay connected, and deliver a better member experience. It can also give chapters access to data that they can use to improve their local member engagement.

How To 78

How To Member Experience Member Engagement Communications 78

Higher Logic

MARCH 27, 2020

This week, Higher Logic teamed up with Community Brands to host a webinar on just that – strategizing for the next generation. Integrated technology systems and how to combine relevant job opportunities and networking within an online community to provide maximum member value. Discussion hosts Vivian Swertinski, Higher Logic Sr.

Member Engagement 240

Member Engagement Recruiting Recruitment Communications 240

Reid All About it

SEPTEMBER 1, 2023

The weekly list of free educational events and resources for the association community… Because I’m away most of next week at the Non-Dues-A-Palooza conference, Association Brain Food isn’t publishing next Friday, September 8. Your AMS should be the utility player on your membership team. AI pulse survey. Membership engagement.

Revenue 227

Revenue Survey Education Strategy 227

Reid All About it

JUNE 30, 2023

The weekly list of free educational events and resources for the association community… Gen Z membership. Hear about strategies for consolidating your content, orchestrating packages to meet buyers’ needs, providing education and product/service information, bundling solutions, and controlling content for member experience.

Chicago 205

Chicago Newsletter Revenue Education 205

EventMobi: Association Events

SEPTEMBER 21, 2023

Create valuable exclusive content A solid set of resources can be just as valuable as more tangible rewards (if not more!). Your members appreciate access to member-only content that helps them develop their skills and knowledge–which makes offering exclusive resources one of the best association member retention strategies.

Strategy 130

Strategy Software Social Media Discount 130

Higher Logic

FEBRUARY 10, 2020

The Ideation feature helps you manage customer feedback, crowdsource ideas and suggestions, and improve communication between your product or support teams and your end users. Resource: A New Perspective on Negative Feedback in Your Customer Community. You’re probably thinking, "Okay…”. We like the enthusiasm.

Tools 177

Tools Review Products Member Experience 177

Higher Logic

JUNE 13, 2019

36% of programs include performance goals for individuals outside of the community team. Community teams only spend 9% of their time on business management. 34% of community teams are a team of one. 59% of community teams lack a dedicated budget. Only 17% of communities have a resourced roadmap.

Strategy 195

Strategy Report Team Cost 195

Reid All About it

JANUARY 26, 2024

The weekly list of free educational events and resources for the association community… Membership. Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. I’ve used data from Marketing General Inc.’s The 2024 survey is now open. 1 CAE credit.

Survey 256

Survey Project Strategy Education 256

Reid All About it

MAY 14, 2021

The weekly list of free educational events and resources for the association community…. The team at Event Farm has been hosting a series of webinars about the safe return to in-person events. During the last one, they introduced their event safety playbook full of tips and resources. Marketing copy. Event safety. API basics.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

OCTOBER 6, 2023

The weekly list of free educational events and resources for the association community… Industry careers website. It is no longer a weird experiment in some back room with a tiger team.” Bring your questions, ideas, and resources/links, and take away actionable resources from panelists and participants.

Revenue 256

Revenue Certificate Tools Innovation 256

Reid All About it

APRIL 2, 2021

The weekly list of free educational events and resources for the association community…. Hear what works, where to focus your resources, marketing, management, and tracking. Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, Member Engagement, ACTFL. Post-pandemic association workplace. More info/register.

Revenue 335

Revenue Conference Industry Strategy 335