Beth Kanter

NOVEMBER 20, 2018

Google.Org is giving away $25 million to humanitarian projects that use Google’s machine learning technology. They are also using chatbots internally to make communications processes more efficient. Some recent examples include: Amazon’s AI recruiting software that learned to penalize résumés that included the word “women.”

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San Diego Tools System New York 52

Association Adviser

JULY 28, 2016

For the fifth consecutive year, the majority of association leaders (68 percent) cited “Inability to Communicate Member Benefits Effectively ” as their second most significant member communication challenge, trailing only information overload (69 percent). Some longstanding tactics and communication channels remain part of the future.

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millennials Arizona Communications Atlanta 60

Association Adviser

MARCH 19, 2013

Associations must adapt to shifting demographics, new communication platforms and changing member preferences. If you look back at our most popular reader polls of the past three years it’s interesting to see how your peers’ concerns have shifted from strategy (2010) to communication and innovation (2011) to tools and technology (2012).

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Reid All About it

JULY 15, 2022

MemberSuite walks you through the ten steps to choosing your association’s next AMS , especially helpful if, like me on the second day of my last job, the CEO asks you to add that project to your responsibilities. Let’s Solve It: How Can an Online Community Support My Overall Strategy? What the what?!? Member/customer engagement.

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Reid All About it

SEPTEMBER 6, 2019

Another person who has dedicated countless hours to the association community is KiKi L’Italien. I can’t resist mentioning her latest project, even though she hasn’t asked me to do it: The Bold Community Workshop on Thursday, September 19. Member data tells us how to communicate, not the other way around.?A

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Reid All About it

JULY 22, 2022

It’s a time-consuming project that often creates even more change as it goes. Effective Practices in Communicating with Chapter Leaders. Or felt like your communication revolved around administrative asks instead of resources and advice? Michele Champion, California Association of Marriage and Family Therapists.

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AvidXchange: Association Management

MARCH 9, 2023

A couple of notes to back this up: CINC’s latest state of the industry report said “staffing issues including staff burnout” and “recruitment” were cited as growing concerns for management companies. And oftentimes, there simply aren’t enough managers available to do the work. So that it’s not uncommon to see that.

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Association Management Charlotte Report Technology 130

Association Adviser

MAY 20, 2014

Sarah Rosenberger , membership, communication and marketing coordinator for the Indiana Society of Association Executives (ISAE) , agreed. ”We tried a large email segmentation project last year, and it actually hurt our member engagement. The days of having membership committees cold call members are over.

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Association Adviser

JANUARY 21, 2014

READER NOTE: Association Adviser is in the final stages of preparing the 2014 edition of the annual Association Communication Benchmarking Study. Please contact us ASAP if your organization would like to participate in the project or if you would like to submit questions for consideration. My early experience with Big Data.

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