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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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Tiny Kindnesses to Improve Our Member Experience

Smooth The Path

What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great. Imagine mailing everyone studying for a certification exam a lucky pencil or pen. Or gamifying long research surveys?

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Embrace Personalization and Improve the Member Experience

Nimble AMS

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

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5 Ways to Use Learning Management Software to Engage Members

NXUnite

To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.

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Personalize your members’ experience throughout their career journey

Nimble AMS

A deeper dive shows that members are most interested in targeted recommendations on continuing education and specific programs that align with their interests. With these ideas in mind, here are three ways to provide a personalized member experience throughout your members’ career journey. Consider what your members want.

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Association Brain Food: 11.10.23

Reid All About it

. – Let’s Continue the DE&I Conversation The conversation around DE&I is an important one for the credentialing industry and our panel of certification professionals wants to help you continue that conversation. Host: Council for Certification in Volunteer Administration Wed 11/15 at 1 p.m. s DE&I committee.

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Creating a Better Member Experience

Association Analytics

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience.